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Residence Inn By Marriott Houston Westchase

3.0 star property

Photo gallery for Residence Inn By Marriott Houston Westchase

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Executive Suite, 1 Bedroom, Pool View | Pool
Reception
Free daily buffet breakfast
Studio, 1 Queen Bed with Sofa bed

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Breakfast included
  • Pet-friendly
  • Gym

Explore the area

View map
9965 Westheimer At Elmside, Houston, TX, 77042
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, CityCentre
    ‪6 min drive‬
  • Place, Memorial City Mall
    ‪7 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪30 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Fireplace

Suite, 2 Bedrooms, Fireplace

Suite, 2 Bedrooms, Fireplace

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Pool View

1 bedroom, individually decorated, individually furnished, desk

Executive Suite, 1 Bedroom, Pool View

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 Bedroom

7.8 out of 10
Good
(29 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(42 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Reception
Courtyard by Marriott Houston Westchase
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,000 reviews
The price is AU$140
includes taxes & fees
9 Nov - 10 Nov
Courtyard by Marriott Houston Westchase

About the area

Houston

With a stay at Residence Inn By Marriott Houston Westchase in Houston (Westchase), you'll be a 1-minute drive from Westheimer Road and 6 minutes from Memorial City Mall. .This hotel is 10.3 mi (16.6 km) from Rice University and 11.8 mi (19.1 km) from MD Anderson Cancer Center.

What's nearby

  • Westheimer Road - 1 min walk - 0.0 km
  • Harwin Drive Shopping District - 2 min drive - 2.3 km
  • CityCentre - 6 min drive - 6.7 km
  • Arena Theater - 7 min drive - 5.6 km
  • Memorial City Mall - 7 min drive - 8.2 km

Getting around

  • Houston Station - 26 min drive
  • Houston William Hobby Airport (HOU) - 45 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Kasra Persian Grill - ‬7 min walk
  • ‪Lava Mediterranean Cusine - ‬8 min walk
  • ‪Sushi Masa - ‬7 min walk
  • ‪Outback Steakhouse - ‬8 min walk

About this property

Residence Inn By Marriott Houston Westchase

Hotel with free breakfast, steps from Westheimer Road
Residence Inn By Marriott Houston Westchase offers 120 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 120 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided on request.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Residence Inn By Marriott Houston Westchase. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served daily.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 775 square feet (72 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 6 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 775 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 6.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Residence Inn Houston Westchase
Residence Inn Houston Westchase
Residence Inn Marriott Aparthotel Houston Westchase
Residence Inn Marriott Houston Westchase
Residence Inn Marriott Houston Westchase Aparthotel
Resince riott Houston Westcha

Residence Inn By Marriott Houston Westchase Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 288 out of 601 reviews
Rating 8 - Good. 119 out of 601 reviews
Rating 6 - Okay. 69 out of 601 reviews
Rating 4 - Poor. 49 out of 601 reviews
Rating 2 - Terrible. 76 out of 601 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Christin

Liked: Staff & service
Disliked: Cleanliness
Roaches under coffee maker Smell of old carpet
Stayed 3 nights in Jul 2025

2/10 Terrible

maria, ODESSA

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had ants
Stayed 3 nights in Jul 2025

2/10 Terrible

Shelbi

Disliked: Staff & service, property conditions & facilities
Everything is outdated
Stayed 4 nights in Jul 2025

6/10 Okay

Jade L

Stayed 4 nights in Jul 2025

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A/C didn’t work well in the room, the pool was closed because of glass inside the pool. Didn’t look like they were going to fix anytime soon. Would not stay there again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Perla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 2 nights in Jul 2025

2/10 Terrible

ARTURO

Disliked: Cleanliness, amenities, property conditions & facilities
place has window units in most rooms...like home depo window units..Hot water takes about 30 minutes to get to room...Pool is out of commission most of the time.
Stayed 2 nights in May 2025

10/10 Excellent

Skylor

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Jul 2025

6/10 Okay

ESTHER

Liked: Amenities
No daily house keeping
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

IDA

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tatyana

Stayed 2 nights in Jun 2025

10/10 Excellent

Vernon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Stayed 1 night in May 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and a great location for the event we was going
Stayed 2 nights in Mar 2025

6/10 Okay

Sami

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

You get what you pay for

Expected more because it was a property under the Marriott family of hotels. The elevator shook and screamed like a teenager at an Elvis concert. The hallways to our room smelled like stale fried fish. Our room had a Kleenex on the ground and one silver earring on the ground in our room. The soap and conditioner were not filled. It felt dirty. But the room was spacious and offered us,a family of 5, a comfortable space. The pool was nice and we enjoyed it but there were no pool towels and when we asked for towels we were told there weren't any at this time. The breakfast was the worst I've experienced at a hotel in the States. Shockingly sparse. Asked for milk for my coffee (which was not good at all) and had to wait few minutes and then have to go to the kitchen area and ask again, in Spanish, to get anything. They only had oat milk, no other milk. So we didn't eat breakfast at the hotel again and I'm usually good with a very basic breakfast, even just a bagel. But they didn't have that either. The front desk attendants were very nice, professional and friendly, but the rest of the crew (cleaning ladies etc. ) though also friendly, seemed lost and didn't know what they were doing. Overall, You get what you pay for. This was a very good deal for 5 people to stay, price-wise, but I try to stay at Marriott properties because i trust the name but this experience affected that. But the property is run down and felt like it was lacking management.
Stayed 3 nights in Jul 2025

2/10 Terrible

Lawreen

Disliked: Cleanliness, staff & service, property conditions & facilities
Offered no sheets on the mattress and ants in kitchen
Stayed 1 night in Jul 2025

8/10 Good

JOE

Stayed 2 nights in Jun 2025

6/10 Okay

Tanesha

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

My stay was just ok…

Overall, the stay at this Residence Inn Marriott Westchase was good except for there were issues with the magnetic door reader for the room card for room 337. I was advised by the front desk that they were going to have maintenance come in on Sunday, June 29 to fix it however no one showed up. I was still able to maintain to get in and out the room, but there were times that the door was stuck and would not open. The front desk advised me that it was an issue with the battery and that they usually have issues with that particular room door. I just can’t believe that with this being the Marriott, that this card reader has not been replaced on the door. I know I’m not the first guest to complain about this. I hope that Marriott gets it together and repairs that door. Also on June 29th, in the Breakfast dining room area, they were out of apple juice and orange juice, annd all they had to drink was coffee and lemon water. I don’t understand how they are out of apple juice and orange juice first thing in the morning with Breakfast just starting at 7 AM.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was nicer (for Houston) and relatively quiet. There was a grocery store next door, walking distance. Check in was simple, the staff was pleasant. They're were working elevators, a small gym, a lounge area up front with free tea/coffee/lemon water. The breakfast buffet was plentiful with hot and cold options. The room was clean and stocked. Plenty of space and seating with tables. The bedding was plentiful and the bed was in good condition. Dark curtains and working a/c. We didn't get to use the pool because it was thunderstorming but it looked clean. I'd stay here again for sure.
Stayed 1 night in Jun 2025

8/10 Good

donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Will stay there again.
Stayed 2 nights in Jun 2025

2/10 Terrible

Tyeron

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont Book Here

Horrible, Old and outdated. Breakfast was nasty and selections were very limited. Window AC unit's for most rooms. Fighting for a refund
Stayed 2 nights in Jun 2025

2/10 Terrible

Nora

aro was not working and room wasn’t ready until an hour later
Stayed 1 night in Jun 2025