2/10 Terrible
Theresa
30 Jan 2025
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
So I came in and the first thing the at the desk was very nice. I requested a 1st floor due to having a senior dog who can’t get up the stairs and he was very accommodating and overall an easy check in.
I unloaded my car completely and got my dog into the room when I noticed the sink wouldn’t drain and dried blood spatter in the bathroom. I called the front desk and he informed me he could get me another room. I repacked my car and dog, being overwhelmed and tired I was took freaked out but still went to go see the rom he wanted to put me in but decided I didn’t want to stay there. I called the next day to see if I could at least get a refund for my dog deposit and he said no because you didn’t want to stay in the room I offer. I’m sorry but after driving for 10hrs and seeing a room with blood on the floor and sink that wouldn’t drain I would think threat you can do is refund my dog deposit as my dog didn’t get to stay there I wasn’t asking for the full amount back.
Theresa
Stayed 1 night in Jan 2025