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MainStay Suites Texas Medical Center/Reliant Park

2.5 star property

Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Lobby
Suite, 1 Queen Bed with Sofa bed, Non Smoking
Full-sized fridge, microwave, stovetop, dishwasher
Outdoor pool, pool loungers
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
3134 Old Spanish Trl, Houston, TX, 77054
  • Place, Hermann Park
    ‪13 min walk‬
  • Place, Houston Zoo
    ‪5 min drive‬
  • Place, MD Anderson Cancer Center
    ‪5 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(73 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

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includes taxes & fees
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About the area

Houston

With a stay at MainStay Suites Texas Medical Center/Reliant Park in Houston (Astrodome), you'll be within a 5-minute drive of MD Anderson Cancer Center and Houston Zoo. .This family-friendly hotel is 2.7 mi (4.4 km) from NRG Stadium and 4.1 mi (6.6 km) from Toyota Center.

What's nearby

  • Hermann Park - 13 min walk - 1.2 km
  • Baylor St. Luke's Medical Center-McNair Campus - 18 min walk - 1.6 km
  • Houston Methodist Hospital - 4 min drive - 2.6 km
  • Houston Zoo - 5 min drive - 3.0 km
  • MD Anderson Cancer Center - 5 min drive - 3.0 km

Getting around

  • Smith Lands Station - 3 min drive
  • Houston Station - 15 min drive
  • George Bush Intercontinental Airport (IAH) - 37 min drive

Restaurants

  • ‪The Liv’n Room - ‬13 min walk
  • ‪Jack in the Box - ‬19 min walk
  • ‪Shell - ‬2 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Gyro King - ‬14 min walk

About this property

MainStay Suites Texas Medical Center/Reliant Park

Family-friendly hotel with area shuttle service and a 24-hour fitness center
MainStay Suites Texas Medical Center/Reliant Park offers 89 air-conditioned accommodations with DVD players and laptop-compatible safes. Accommodations offer separate sitting areas and include dining tables. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 89 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Grab a bite from the snack bar/deli serving guests of MainStay Suites Texas Medical Center/Reliant Park.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Houston? This hotel has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from October 01 to February 25
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

MainStay Suites Texas Medical Center/Reliant Park Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 420 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 141 out of 1002 reviews
Rating 4 - Poor. 94 out of 1002 reviews
Rating 2 - Terrible. 98 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Bacarlea

Liked: Staff & service, room comfort
Everything was nice.
Stayed 1 night in Sep 2025

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

RAJA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

This is two star not three star hotel!!

Bugs, car break-ins, bathrooms were not services hence no fresh towels. The facility to be rated as two star not three star. Feels like families live in this hotel that are more than legally allowed per persons in a room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sahas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 2 nights in Sep 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The receptionist at check in was very helpful and reassuring. The Room was clean and big with two queen beds and pull out couch. The one issue was there was limited towels only 2 towels when I went to ask for more in the morning there was none available.
Stayed 1 night in Sep 2025

6/10 Okay

john

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Lisa

Travelled with family and small children
Liked: Staff & service
While it was fine for an overnight stay. I wouldn’t recommend it. It smell you can’t quite figure out what of. The room smells and the bathroom and closet smell heavily of cigarettes. So much I didn’t want to put my clothes in there for fear of smell transfer. The doors including room door don’t feel like they latch. It reminded me of a very DIY project
Stayed 1 night in Sep 2025

2/10 Terrible

Sergio, Moorhead

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Everything thing was good except for the shower. When we took showers the bathroom would flood all the way into the the bedroom. I reported it to the front desk and the young man stated that he would let maintenance know. The way the shower is built its gonna flood every time until they redo it. There's nothing stopping water from running out. So, do not let them put you in room 104.
Stayed 1 night in Sep 2025

10/10 Excellent

Chantel

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Sep 2025

4/10 Poor

JOE

Disliked: Amenities, property conditions & facilities
no secure wi-fi. phone inoperable. super small pillows. crappy bed
Stayed 2 nights in Sep 2025

8/10 Good

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing! Shuttle takes you back and forth the hospital and to close dining if needed.
Stayed 3 nights in Sep 2025

8/10 Good

Brandon

Liked: Staff & service, amenities
My room definitely had bugs
Stayed 3 nights in Aug 2025

10/10 Excellent

MARLO

Liked: Cleanliness, staff & service, property conditions & facilities
$70 a night with a kitchenette! Outstanding staff were available night and day. The floors, water pressure
Stayed 4 nights in Sep 2025

10/10 Excellent

Sinsan

Stayed 1 night in Aug 2025

2/10 Terrible

Gavin

Disliked: Cleanliness, staff & service
Manager is unresponsive to any concerns. Denied stay to an 18 yr old but would not issue a refund or provide documentation stating that he was not allowed to stay due to age restriction. It was an honest mistake but the manager refused to issue a refund or respond with the information requested. I’ve never experienced this type of unprofessionalism by a manager of an organization. This person should not be a manager.
Stayed 1 night in Aug 2025

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never stay there again bugs dont do refunds if they mess up your account.
Stayed 1 night in Aug 2025

8/10 Good

Tanisha

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
It is a very reasonable price for a couple of days stay. Pillows and mattress is not comfortable. Quiet but safe environment.
Stayed 3 nights in Aug 2025

2/10 Terrible

Gloria

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The front staff was very rude when I tried to explain something . Did not appreciate it the rudeness will never go back got charged twice for hotel room don’t know if will get back the differences
Stayed 1 night in Aug 2025

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

nischal

Stayed 2 nights in Aug 2025

6/10 Okay

Maurice

Stayed 2 nights in Aug 2025

2/10 Terrible

Demarcus

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
The a/c stopped working so we couldn't sleep the whole night and the new people are not good at understandin. I was trying to recheck in and was prepaid room but was telling me I owed taxes but all that was included on my receipt from my prepay..
Stayed 6 nights in Aug 2025