Hotel ZaZa Houston Memorial City

4.0 star property

Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Terrace/patio
Exterior
Poolside bar
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available

Explore the area

Map
9787 Katy Freeway, Houston, TX, 77024
  • Memorial City Mall
    ‪4 min walk‬
  • Memorial Hermann Memorial City Medical Center
    ‪14 min walk‬
  • CityCentre
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

Premium Room, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, Balcony

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Signature Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, Multiple Beds

  • 37 sq m
  • Sleeps 4
  • 2 King Beds

Premium Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, Balcony

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Houston

With a stay at Hotel ZaZa Houston Memorial City in Houston (Memorial), you'll be a 4-minute walk from Memorial City Mall and a 3-minute drive from First Congregational Church of Houston. .This spa hotel is 2.2 mi (3.6 km) from Town and Country Village and 2.5 mi (4 km) from CityCentre.

What's nearby

  • Memorial City Mall - 3 min walk - 0.3 km
  • Memorial Hermann Memorial City Medical Center - 13 min walk - 1.2 km
  • CityCentre - 2 min drive - 3.4 km
  • Town and Country Village - 3 min drive - 3.4 km
  • Baseball USA The Yard - 6 min drive - 7.4 km

Getting around

  • Houston Station - 18 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Memorial City Mall Foodcourt - ‬11 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Sult'an Pepper - ‬12 min walk

About this property

Hotel ZaZa Houston Memorial City

Hotel with a full-service spa, a quick walk to Memorial City Mall
Hotel ZaZa Houston Memorial City offers 159 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
Make yourself at home in one of the 159 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 5:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 5:30 AM and 11:00 AM.
Hotel ZaZa Houston Memorial City has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 150.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25.00 per person
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 739 out of 937 reviews
Rating 8 - Good. 123 out of 937 reviews
Rating 6 - Okay. 28 out of 937 reviews
Rating 4 - Poor. 23 out of 937 reviews
Rating 2 - Terrible. 24 out of 937 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurant/bar is excellent! Rooms are a good size and amenities and service are excellent.
Stayed 3 nights in Feb 2025

4/10 Poor

COREY

Liked: Cleanliness, property conditions & facilities, room comfort
A Buffalo Wild Wings restaurant inside of a tacky suburban hotel. It was quiet, clean and adequate but for $460 I would’ve rather spent a little bit more money to get a place that wasn’t chock full of shoeless fat women, and their dingy toddlers There is nothing about this hotel that is indicative that the staff understands gracious living, at its barest bones. Bring your family here if you don’t know anything about nice food and travel.
Stayed 1 night in Feb 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it so much!
Stayed 1 night in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place, welcoming staff. Great food and Service! I can’t recommend them enough!
Stayed 2 nights in Feb 2025

10/10 Excellent

Crystal, Nacogdoches

Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Jan 2025

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to shopping.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Marty

Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Zahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Zaza

Excellent hotel - a must stay facility
Stayed 1 night in Jan 2025

2/10 Terrible

Mary Bridget

Stayed 2 nights in Jan 2025

10/10 Excellent

ChaKetriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ZaZa didn’t disappoint me, my stay was EXCELLENT!! I can’t wait to book my next stay. Mrs. Frank
Stayed 2 nights in Jan 2025

10/10 Excellent

nallely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we need for a quiet stay in the Houston area. Loved the coffee bar in the morning and the room turn down service.
Stayed 1 night in Jan 2025

2/10 Terrible

Kristy

Travelled with partner
We did not have a balcony as displayed on the pictures and description for the room.
Stayed 1 night in Jan 2025

8/10 Good

Dilip

Stayed 1 night in Dec 2024

8/10 Good

Tellas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Comfortable bed and pillows with nice decor
Stayed 1 night in Dec 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Houston!

This is my absolute favorite hotel in Houston. Modern decor, very spacious rooms (great bathrooms, with extremely comfortable beds. Customer service is impeccable!
Stayed 1 night in Dec 2024

10/10 Excellent

Keosha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Margo

Stayed 2 nights in Dec 2024