Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

3.0 star property

Photo gallery for Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, pool cabanas (surcharge)
Exterior
Premium bedding, memory-foam beds, desk, blackout curtains
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi

Explore the area

View map
100 W Cavalcade St, Houston, TX, 77009
  • Place, White Oak Music Hall
    ‪3 min drive‬
  • Place, George R. Brown Convention Center
    ‪6 min drive‬
  • Place, Toyota Center
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Courtyard View

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Houston

A stay at Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel places you in the heart of Houston, within a 10-minute drive of Toyota Center and George R. Brown Convention Center. .This hotel is 7.5 mi (12.1 km) from Houston Zoo and 8.5 mi (13.7 km) from Rice University.

What's nearby

  • White Oak Music Hall - 3 min drive - 3.8 km
  • George R. Brown Convention Center - 6 min drive - 8.9 km
  • Toyota Center - 6 min drive - 7.5 km
  • Rice University - 12 min drive - 17.1 km
  • NRG Stadium - 13 min drive - 20.8 km

Getting around

  • Cavalcade Station - 9 min walk
  • Kinder Station - 11 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • ‪Love's Travel Stop - ‬17 min walk
  • ‪Pinkerton's Barbecue - ‬17 min walk
  • ‪Alamo Tamale & Taco - ‬18 min walk
  • ‪Teotihuacan Mexican Cafe - ‬17 min walk
  • ‪D&T Drive Inn - ‬4 min walk

About this property

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel offers 133 air-conditioned accommodations with blackout drapes/curtains. Memory foam beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations. This Houston hotel provides complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 133 air-conditioned rooms featuring flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, hair dryers, and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include a television in a common area, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Houston? This hotel has 175 square feet (16 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Turndown service

Business services

  • 175 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Heights House Hotel
Heights House Hotel, Ascend Hotel Collection Hotel
Heights House Hotel, Ascend Hotel Collection Houston
Heights House Hotel, Ascend Hotel Collection Hotel Houston

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 498 out of 1011 reviews
Rating 8 - Good. 199 out of 1011 reviews
Rating 6 - Okay. 126 out of 1011 reviews
Rating 4 - Poor. 80 out of 1011 reviews
Rating 2 - Terrible. 108 out of 1011 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca

Stayed 3 nights in Feb 2026

4/10 Poor

Mieshia

Travelled with partner
Disliked: Amenities
There was no fridge , no microwave in the room && the wall plugs were across the room . Breakfast options could be better for the price of the room I expected much more .
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities
Room was comfortable in bed was cozy. Great for a one-night stay
Stayed 1 night in Feb 2026

4/10 Poor

Miguel

Disliked: Cleanliness, amenities
The room definitely felt neglected, there were stains on the cabinets & sink.
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca Y

Liked: Cleanliness, staff & service, amenities
Love staying
Stayed 1 night in Feb 2026

2/10 Terrible

Henry

Stayed 2 nights in Feb 2026

8/10 Good

Jacques

Stayed 3 nights in Jan 2026

2/10 Terrible

Macedonio

Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 2 nights in Jan 2026

10/10 Excellent

Demarjai

Very good room
Stayed 14 nights in Jan 2026

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2026

8/10 Good

Savannah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
This property is good if you need a reasonably priced option for one night in Houston. Pros: Friendly and hospitable staff, comfortable beds, great location to be a close driving distance to many locations especially in the heights Cons: Walls are paper thin so bring a sound machine to sleep at night, towels are tiny and scratchy, no amenities in the room such as a fridge or microwave. Overall would stay again and recommend if you just need an option for a quick stay while in the heights.
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
We will be coming back soon
Stayed 1 night in Jan 2026

10/10 Excellent

al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with property
Stayed 1 night in Jan 2026

8/10 Good

Fanya

Liked: Cleanliness, amenities, property conditions & facilities
Got to the hotel around 2:30a.m, paid for the day before as I knew we would get in late and wanted to make sure we had somewhere to sleep before the 3:00p.m check-in. From the outside, my husband was not very happy when he saw where we were staying, he was ready book a different hotel but I asked we stay the 1st night and if he's uncomfortable we can make other arrangements. Surprisingly the room was cozy, very clean and bed was comfortable. Staffs were courteous and very helpful supplying extra towels. We were on the top floor and because we were staying 8 nights they suggested we move to the bottom floor to avoid the stairs (3 floors, no elevators). The room provided was quite similar to the one on the top floor. Noise was not an issue but I would suggest they work on getting a restaurant. We had to doordash or drive to get something to eat. I'll give the a 8/10. No closet, no safe in rooms but they do have drawers. You can get heat or AC when needed. Property on a whole was clean. There is someone at reception 24/7 and yes, we stayed the entire 8 nights. He was comfortable. Lynn
Stayed 8 nights in Dec 2025

10/10 Excellent

Rebecca Y

Liked: Cleanliness, amenities
Everything was perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Liked: Cleanliness, property conditions & facilities
Stay quiet and staff was helpful
Stayed 5 nights in Dec 2025

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great retro place and very clean and secure.
Stayed 1 night in Dec 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities
yes it was clean
Stayed 1 night in Dec 2025

10/10 Excellent

Allyson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, and the price is was absolutely worth being safe on New Years Eve.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely loved this place. I live in Houston and just wanted a night away for New Year’s Eve. Quiet and comfortable. The decor was perfect. The lighting was perfect. Just an amazing relaxing stay.
Stayed 1 night in Dec 2025

4/10 Poor

Karwan

Disliked: Amenities
Dirty
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Stayed 2 nights in Dec 2025