Hampton Inn & Suites Houston Sugar Land

2.5 star property

Photo gallery for Hampton Inn & Suites Houston Sugar Land

Bar (on property)
Reception
1 bedroom, iron/ironing board, bed sheets
Seasonal outdoor pool
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Free WiFi
  • 24/7 front desk

Explore the area

View map
218 Promenade Way, Sugar Land, TX, 77479
  • Place, Constellation Field
    ‪3 min drive‬
  • Place, Sugar Land Town Square
    ‪3 min drive‬
  • Place, Smart Financial Centre at Sugar Land
    ‪6 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪41 min drive‬

Room options

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Sugar Land

Located in Sugar Land, Hampton Inn & Suites Houston Sugar Land is within a 5-minute drive of Kindred Hospital Sugar Land and Constellation Field. .This hotel is 10.1 mi (16.2 km) from Westheimer Road and 1.5 mi (2.4 km) from Houston Museum of Natural Science at Sugar Land.

What's nearby

  • Constellation Field - 3 min drive - 2.6 km
  • Houston Museum of Natural Science at Sugar Land - 3 min drive - 2.3 km
  • Sugar Land Town Square - 3 min drive - 3.4 km
  • First Colony Mall - 3 min drive - 3.4 km
  • Smart Financial Centre at Sugar Land - 6 min drive - 4.5 km

Getting around

  • Houston William Hobby Airport (HOU) - 36 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Whataburger - ‬3 min walk
  • ‪Starbucks - ‬17 min walk

About this property

Hampton Inn & Suites Houston Sugar Land

Hotel in Sugar Land with free breakfast and a fitness center
Air-conditioned accommodations at Hampton Inn & Suites Houston Sugar Land offer irons/ironing boards. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the air-conditioned rooms featuring microwaves. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Houston Sugar Land. A complimentary buffet breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Sugar Land? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • 3,000 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Suites Sugar Land TX
Hampton Inn & Suites Houston Sugar Land Hotel
Hampton Inn & Suites Houston Sugar Land Sugar Land
Hampton Inn & Suites Houston Sugar Land Hotel Sugar Land

Reviews

Hampton Inn & Suites Houston Sugar Land Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 330 out of 478 reviews
Rating 8 - Good. 63 out of 478 reviews
Rating 6 - Okay. 33 out of 478 reviews
Rating 4 - Poor. 19 out of 478 reviews
Rating 2 - Terrible. 33 out of 478 reviews

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Hospitality when I arrived was amazing. She was very informative and nice. Easy access to HEB groucery store. The whataburger next door was not like San Antonio, Tx locations. It was not a good one. The mall close to the location was okay. Easy access to the stores like Barnes and Noble, Pottery Barn and Macy's. Wal-Mart across the hwy.
Stayed 1 night in Jun 2025

10/10 Excellent

Fructuoso

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Had a little Problem when we got our first room . Room wasn’t ready yet as it was unclean . Second room we got was also the same . But the third room finally was good and thanks to the person in the desk that went to go check personally
Stayed 2 nights in Jun 2025

6/10 Okay

kristina

Travelled with family
Liked: Cleanliness, amenities
I have always considered Hampton inn as the most reliable place to stay due to its cleanliness, comfortable bed, and reasonable priced. However, for this particular stay, I was having a hard time sleeping with the bed not having proper support. In addition, I found out there was no spare toilet paper roll early in the morning when I ran out. I called the front desk and was told I had to go pick it up in the front desk and that there was nothing they can do. It was disappointing to hear that considering it’s an emergency.
Stayed 2 nights in Jun 2025

10/10 Excellent

Khanh, Katy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality! Great place to stay
Stayed 1 night in Jun 2025

2/10 Terrible

Oluwatobi

Stayed 1 night in Jun 2025

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Saltanath

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean good customer service
Stayed 1 night in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended!

TV only two channels, breakfast a little weak but overall one night stay was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and breakfast was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet location, with great amenities around. Hotel was clean, room also clean and spacious. Would stay here again for sure next trip.
Stayed 1 night in Jun 2025

8/10 Good

Susie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rooms were great!! The breakfast and morning staff at the desk were terrible. Coffee was cold and not fresh at 0630 in the morning...orange juice was warm. Went to say something to front desk but they were arguing around the corner and couldn't hear us. Said the coffee wasn't her job.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

DaNae

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
When i arrived i was told they had overbooked my room selection, which i had already paid in full. The young man assured me he would put me in a comparable room that would still have the two beds and and pull out sofa. I was on an over night stay with my husband and two large teenage boys. I got to the room and no couch. My entire family went back to the lobby where the young man pretty much told me "he didn't know what to do" and i was stuck with that room. No apology, no other options. I asked to speak with a manager and of course not onsite. After speaking with my husband we just decided to stick it out with no refund available and having to be somewhere that evening. We all sqeezed in the tiny room and my large boys bunked up. I understand things happen, but i just wanted what i paid for. Or i should have be compensated somehow. The only brightside to the hotel was the breakfast amd very attentive attendants that were keeping the area well stocked and very clean. I would not recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I come to Sugar Land often for work and this is my preferred place to stay. Reasonably priced, clean, convent to eateries, and things to do.
Stayed 1 night in Jun 2025

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, property conditions & facilities
The front desk personnel just up and left. There was no one capable of checking in our family members and other guests. Maintenance staff just gave us room keys after we waited so long. At breakfast one staffer dropped a serving utensil on the floor and proceeded to pick it up and put it back on the counter. First four floors of the hotel could clearly hear the bass sound coming through the floor from the ground level party until late at night.
Stayed 3 nights in May 2025

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Toyosi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2025

10/10 Excellent

Monique

Stayed 1 night in May 2025

2/10 Terrible

Malissa

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Terrible customer service.

The hotel charged us for one of two rooms we paid for on Hotels.com and is refusing to refund my money. Now I have to take time out of my day to get the bank to help refund it.
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Louisa

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025