Hampton Inn Houston-Brookhollow

2.5 star property

Photo gallery for Hampton Inn Houston-Brookhollow

Exterior
Snack bar
42-inch LCD TV with cable channels, TV
Free daily buffet breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
12909 Northwest Fwy, Houston, TX, 77040
  • Place, Baseball USA The Yard
    ‪9 min drive‬
  • Place, Memorial City Mall
    ‪10 min drive‬
  • Place, CityCentre
    ‪12 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪31 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking (Shower Only)

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

8.6 out of 10
Excellent
(11 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed (Study)

8.2 out of 10
Very good
(27 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.2 out of 10
Very good
(39 reviews)
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Houston

With a stay at Hampton Inn Houston-Brookhollow, you'll be centrally located in Houston, within a 15-minute drive of Memorial City Mall and CityCentre. .This hotel is 8.1 mi (13.1 km) from Westheimer Road and 12.6 mi (20.3 km) from Daikin Park.

What's nearby

  • Baseball USA The Yard - 9 min drive - 8.5 km
  • Memorial City Mall - 10 min drive - 11.1 km
  • Memorial Hermann Memorial City Medical Center - 10 min drive - 11.5 km
  • CityCentre - 12 min drive - 13.7 km
  • Westheimer Road - 15 min drive - 14.5 km

Getting around

  • Houston Station - 27 min drive
  • Houston William Hobby Airport (HOU) - 47 min drive

Restaurants

  • ‪Whataburger - ‬16 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Jack in the Box - ‬16 min walk
  • ‪Logan's Roadhouse - ‬2 min drive
  • ‪JCI- James Coney Island - ‬16 min walk

About this property

Hampton Inn Houston-Brookhollow

Hotel in Houston with free breakfast and a fitness center
Hampton Inn Houston-Brookhollow offers 81 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 81 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 344 square feet (32 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 344 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 25.00 for check-in between 11:30 AM and noon
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-in fee: USD 25.00 for check-in between 11:30 AM and noon
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Brookhollow
Hampton Inn Brookhollow Hotel
Hampton Inn Brookhollow Hotel Houston
Hampton Inn Brookhollow Houston
Hampton Inn Houston Brookhollow
Hampton Inn - Brookhollow Hotel Houston
Hampton Inn Houston Brookhollow Hotel
Hampton Houston Brookhollow
Hampton Inn Houston Brookhollow
Hampton Inn Houston-Brookhollow Hotel
Hampton Inn Houston-Brookhollow Houston
Hampton Inn Houston-Brookhollow Hotel Houston

Hampton Inn Houston-Brookhollow Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 516 out of 1002 reviews
Rating 8 - Good. 232 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 90 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marilynn

Stayed 2 nights in Jul 2025

6/10 Okay

Chancellor

Travelled with group
Disliked: Property conditions & facilities

My Houston Trip

The ice machine wasn't working in the whole hotel. I wish breakfast had more options; the overnight front desk clerk was rude.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jequesta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We was at the property for our annual swimthick event and the staff was very on point with dealing with such a heavy cast of people
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristy

Stayed 4 nights in Jun 2025

10/10 Excellent

yesenia

Stayed 2 nights in May 2025

6/10 Okay

Lieko M

Stayed 1 night in Jul 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Emrullah

Stayed 1 night in Jul 2025

8/10 Good

Chris

Stayed 2 nights in Jul 2025

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Milerick

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service and very clean.
Stayed 5 nights in Jul 2025

8/10 Good

Griselda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was okay.

We have stayed at nicer Hampton Inns and this one wasn’t as nice. It was still okay for our family, but did look older and smaller. The back door wouldn’t open with the key card. Breakfast was okay; typical hotel continental breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
The accommodations were very clean, and the staff was exceptionally friendly and amazing, with special commendation to Ms. Danita. She provided excellent care upon my arrival. Overall, it was an excellent place to stay, and I certainly plan to return.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is good and the breakfast is excellent
Stayed 1 night in Jul 2025

8/10 Good

ADAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motion activated AC unit kept my room from reaching desired temperature. Sleepless night. Excellent breakfast and clean
Stayed 1 night in Jul 2025

4/10 Poor

Michelle

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bathroom door was extremely noisy when opening. The side door leading outside did not properly lock. A rock had to be used to prop door open!!!!!!!
Stayed 1 night in Jun 2025

6/10 Okay

Amy

Okay for a quick overnight stay but area is not great (i.e. cars racing at night, liquor bottles in parking lot), bed was super hard, and morning breakfast was awful (coffee was barely warm, main dishes running low).
Stayed 1 night in Jun 2025

4/10 Poor

Darrell

Stayed 1 night in May 2025

10/10 Excellent

Eric

Stayed 2 nights in May 2025

10/10 Excellent

Lamichael

Travelled with partner
Liked: Cleanliness, staff & service
Decent property
Stayed 2 nights in Feb 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, room comfort
Front desk clerk was nice easy checking in pool area was very loud which is understandable trying to work out kids from the pool. Parents was not watching them. They were in and out of there playing on the machines. But overall, it was a nice stay.
Stayed 2 nights in May 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean hotel
Stayed 3 nights in May 2025

10/10 Excellent

Dina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, standard. I would give all 5 stars to all, but didnt get turndown service any of the 4 nights of my stay.
Stayed 4 nights in May 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025