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Embassy Suites by Hilton Houston Near the Galleria

3.5 star property

Photo gallery for Embassy Suites by Hilton Houston Near the Galleria

Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Lobby
Exterior
Reception
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
2911 Sage Road, Houston, TX, 77056
  • Place, Westheimer Road
    ‪3 min walk‬
  • Place, The Galleria
    ‪5 min walk‬
  • Place, Gerald D. Hines Waterwall Park
    ‪8 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 2 Double Beds, Non Smoking (2 Rooms)

7.6 out of 10
Good
(20 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Non Smoking (2 Rooms)

8.4 out of 10
Very good
(55 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Allergy Friendly (Pure Wellness)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Allergy Friendly (Pure Wellness)

8.0 out of 10
Very good
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Mobility Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 4

Premium King Suite

  • Sleeps 4

King Suite

  • Sleeps 4

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

Premium Two Double Suite

  • Sleeps 6

Corner Two Double Suite

  • Sleeps 6

Two Double Suite

  • Sleeps 6

Corner Premium Two Double Suite

  • Sleeps 6

Pure Wellness King Suite

  • Sleeps 4

Mobility Accessible Corner Two Double Suite with Tub

  • Sleeps 6

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4

Similar properties

Free daily buffet breakfast
Homewood Suites by Hilton Houston Near the Galleria
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.1 out of 5, Very good, 1,026 reviews
The price is AU$198
includes taxes & fees
22 Feb - 23 Feb
Homewood Suites by Hilton Houston Near the Galleria

About the area

Houston

Located in Houston (The Galleria), Embassy Suites by Hilton Houston Near the Galleria is within a 15-minute walk of Gerald D. Hines Waterwall Park and Williams Tower. .This family-friendly hotel is 0.6 mi (0.9 km) from Ice at the Galleria and 0.9 mi (1.5 km) from Uptown Plaza.

What's nearby

  • Westheimer Road - 3 min walk - 0.3 km
  • The Galleria - 5 min walk - 0.5 km
  • Ice at the Galleria - 5 min walk - 0.5 km
  • Gerald D. Hines Waterwall Park - 8 min walk - 0.7 km
  • Williams Tower - 10 min walk - 0.9 km

Getting around

  • Wheeler Station - 8 min drive
  • Kinder Station - 10 min drive
  • Houston William Hobby Airport (HOU) - 36 min drive

Restaurants

  • ‪Nordstrom Ebar - ‬5 min walk
  • ‪Daily Grill - ‬5 min walk
  • ‪Hachi - ‬6 min walk
  • ‪Doubletree Suites Lounge - ‬7 min walk
  • ‪burger-chan - ‬5 min walk

About this property

Embassy Suites by Hilton Houston Near the Galleria

Family-friendly hotel with an indoor pool, 9-minute walk to Gerald D. Hines Waterwall Park
Embassy Suites by Hilton Houston Near the Galleria offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Palm Court, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Houston? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Palm Court - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Palm Court

Things to do

  • 24-hour gym
  • Free children's club
  • Hot tub
  • Indoor pool
  • Stereo

Family friendly

  • Free children's club
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,700 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Houston-Near Galleria
Embassy Suites Houston-Near Galleria
Embassy Suites Houston-Near Galleria Hotel
Embassy Suites Houston-Near Galleria Hotel
Embassy Suites Houston-Near Galleria
Hotel Embassy Suites Houston-Near The Galleria Houston
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Embassy Suites Houston Near The Galleria
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Embassy Suites
Embassy Suites Houston Near The Galleria
Embassy Suites by Hilton Houston Near the Galleria Hotel
Embassy Suites by Hilton Houston Near the Galleria Houston
Embassy Suites by Hilton Houston Near the Galleria Hotel Houston

Embassy Suites by Hilton Houston Near the Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 488 out of 1019 reviews
Rating 8 - Good. 179 out of 1019 reviews
Rating 6 - Okay. 141 out of 1019 reviews
Rating 4 - Poor. 111 out of 1019 reviews
Rating 2 - Terrible. 100 out of 1019 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Stayed 4 nights in Oct 2025

2/10 Terrible

sikandar

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Disappointing Experience at Embassy Suites by Hilton Houston Near the Galleria - 2911 Sage Road, Houston, TX, 77056 – Parking Security Falls Short I recently stayed at Embassy Suites by Hilton Houston Near the Galleria - 2911 Sage Road, Houston, TX, 77056 for 3 and paid for Premium Suite, 1 King Bed, Non Smoking (2 Rooms) and was overall pleased with the cleanliness of the room and the convenience of the location. However, my experience was marred by a serious security lapse in their paid parking lot, which has left me frustrated and out of pocket. Upon check-in, I inquired about the parking fee, as it’s not always standard for hotels. The front desk representative assured me that the charge covers private security patrols, emphasizing that this measure keeps vehicles safe on the premises and provides peace of mind for guests. Trusting this explanation, I opted for the paid parking and left my rental truck there overnight. To my dismay, the next morning I discovered that my truck had been broken into. Thieves had smashed a window and rifled through my belongings, causing damage and forcing me to file an insurance claim and disrupt my travel plans. Despite the promised on-site security, no one seemed to notice or intervene during the incident, which occurred right in their lot. When I reported this to the front desk, the response was sympathetic but lacked any meaningful resolution or compensation beyond basic incident reporting. It’s concerning that guests are charged extra
Stayed 3 nights in Nov 2025

10/10 Excellent

Brianna

Stayed 2 nights in Nov 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness
The staff at the front desk has the worst customer service skills. I’m concerned she hates her life. It was so hot in the room, the air didn’t work. We bought a chocolate bar at the mall, it melted in the room, with the air on. We called down to tell them how hot it was, and we were told maintenance was gone. There is a brown spot on the pillow!
Thermostat was broken! It was so hot that a chocolate melted in the room.
Not sure what this is
That’s on the pillow
Stayed 1 night in Nov 2025

6/10 Okay

Marco

Travelled with family, Travelled with family and small children
Need more staff in front Only one elevator worked Parking fee needed to be included upfront instead of when you get there And incidental fee need to be upfront
Stayed 1 night in Nov 2025

4/10 Poor

bradley

Travelled with family
Disliked: Property conditions & facilities
Friendly staff but the hotel is in need of renovation. The air conditioner in the room didn’t work well, the bathroom tub/shower had rust on the chrome, and the bed was uncomfortable.
Stayed 1 night in Nov 2025

4/10 Poor

Kent

Travelled with partner
Disliked: Amenities, property conditions & facilities
Both nights the air conditioner stopped cooling and warm air blew constantly throughout the night. When I approached the staff, I was told that this has been happening for awhile...totally unacceptable! The breakfast menu was very limited and the quality of food is inferior. Embassy Suites used to be a class above most other hotels but has gone down in every way...A/C does not work...Happy Hour used to have a good variety of food, no longer...Breakfast used to be very good with lots of of options and quality food, no longer. We will never stay at this or other Embassy Suites in the future.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nilda

Stayed 2 nights in Nov 2025

8/10 Good

Cynthia N, Richmond

Stayed 3 nights in Nov 2025

4/10 Poor

Leroy

Travelled with family
Disliked: Cleanliness, amenities
Staff was very rude and charged us for parking when there was no where to park because they blocked off a huge section for a "party." Party never showed up. Also the room was awful, did not look like the pictures and the worst thing of all... No Hot Water!!!
Stayed 1 night in Nov 2025

6/10 Okay

Lauree

Liked: Cleanliness
The hotel lobby is nice, however the pool, elevators, and rooms need updating. Everything is old. The bathtub also had rust in it.
Stayed 1 night in Oct 2025

4/10 Poor

Juan

Stayed 2 nights in Oct 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Real nice room. Very comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Scott

Business traveller
Liked: Cleanliness, staff & service, room comfort
While everything is excellent, just two things have affected my stay a bit more—no hot-water shower during my 3-day trip, and only one elevator is running.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lidiia

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good!!!!
Stayed 2 nights in Oct 2025

2/10 Terrible

DeKeitra

Stayed 1 night in Oct 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not get a room key, so I had to wait on someone to take me to my room. They didn’t change my linen sheets, just made the bed.
Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Gilberto

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 3 nights in Sep 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

Devin

Liked: Cleanliness
Stayed 2 nights in Oct 2025

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was broken planned to use it but couldn’t. Only had one working elevator with warning sign saying doors slow to open. Last at check out was rude and wouldn’t let us check in. Only when a shift change happened did the next front desk attendant let us get our room. Floor of one working elevator was used as garbage can and food was left on the one working elevator for all 6 floors for over 24 hours. Water spills were on floor in center courtyard of building for over 48 hours and signs and rope closed off this area. When we asked for a refund for our parking fee of $45 since pool and elevator were not working we were given a business card to call management front desk said they could not do anything. We had to wait for about 15-20 minutes to get an elevator to the fourth floor and anytime we took the elevator it took forever. And the one set of stairs were designed a a fire escape since they did not have keycard access and exited outside the building designed for going down and out only way to go back up was to prop door open to staircase. Still in the process of trying to get a hold of manager for a parking fee refund.
Stayed 1 night in Oct 2025

2/10 Terrible

Rob

Disliked: Cleanliness, staff & service, property conditions & facilities
Lady at front desk was rude,not helpful and she wasn't willing to compromise.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thaddieusyui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a very nice place. Easy to get around.
Stayed 3 nights in Oct 2025