Embassy Suites by Hilton Houston Near the Galleria

3.5 star property

Photo gallery for Embassy Suites by Hilton Houston Near the Galleria

Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Exterior
Lobby
Bar (on property)
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
2911 Sage Road, Houston, TX, 77056
  • Place, The Galleria
    ‪3 min walk‬
  • Place, Westheimer Road
    ‪3 min walk‬
  • Place, Gerald D. Hines Waterwall Park
    ‪7 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

Suite, 2 Double Beds, Non Smoking (2 Rooms)

7.8 out of 10
Good
(21 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (2 Rooms)

8.6 out of 10
Excellent
(62 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Mobility Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 4

Premium King Suite

  • Sleeps 4

King Suite

  • Sleeps 4

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

Premium Two Double Suite

  • Sleeps 6

Corner Two Double Suite

  • Sleeps 6

Two Double Suite

  • Sleeps 6

Corner Premium Two Double Suite

  • Sleeps 6

Pure Wellness King Suite

  • Sleeps 4

Mobility Accessible Corner Two Double Suite with Tub

  • Sleeps 6

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4

Similar properties

About the area

Houston

Located in Houston (The Galleria), Embassy Suites by Hilton Houston Near the Galleria is within a 15-minute walk of Gerald D. Hines Waterwall Park and Williams Tower. .This family-friendly hotel is 0.6 mi (0.9 km) from Ice at the Galleria and 0.9 mi (1.5 km) from Uptown Plaza.

What's nearby

  • The Galleria - 3 min walk - 0.3 km
  • Ice at the Galleria - 3 min walk - 0.3 km
  • Westheimer Road - 3 min walk - 0.3 km
  • Gerald D. Hines Waterwall Park - 7 min walk - 0.6 km
  • Williams Tower - 8 min walk - 0.7 km

Getting around

  • Wheeler Station - 8 min drive
  • Kinder Station - 10 min drive
  • Houston William Hobby Airport (HOU) - 36 min drive

Restaurants

  • ‪Nordstrom Ebar - ‬5 min walk
  • ‪Daily Grill - ‬5 min walk
  • ‪burger-chan - ‬5 min walk
  • ‪Doubletree Suites Lounge - ‬7 min walk
  • ‪Hachi - ‬6 min walk

About this property

Embassy Suites by Hilton Houston Near the Galleria

Embassy Suites by Hilton Houston Near the Galleria offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Palm Court, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Houston? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Palm Court - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Palm Court

Things to do

  • 24-hour gym
  • Free children's club
  • Hot tub
  • Indoor pool
  • Stereo

Family friendly

  • Free children's club
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,700 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 75 lbs per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Houston-Near Galleria

Embassy Suites Houston-Near Galleria

Embassy Suites Houston-Near Galleria Hotel

Embassy Suites Houston-Near Galleria Hotel

Embassy Suites Houston-Near Galleria

Hotel Embassy Suites Houston-Near The Galleria Houston

Houston Embassy Suites Houston-Near The Galleria Hotel

Hotel Embassy Suites Houston-Near The Galleria

Embassy Suites Houston-Near The Galleria Houston

Embassy Suites Houston Near The Galleria

Embassy Suites Hotel

Embassy Suites

Embassy Suites Houston Near The Galleria

Embassy Suites by Hilton Houston Near the Galleria Hotel

Embassy Suites by Hilton Houston Near the Galleria Houston

Embassy Suites by Hilton Houston Near the Galleria Hotel Houston

Embassy Suites by Hilton Houston Near the Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 489 out of 1013 reviews
Rating 8 - Good. 173 out of 1013 reviews
Rating 6 - Okay. 140 out of 1013 reviews
Rating 4 - Poor. 112 out of 1013 reviews
Rating 2 - Terrible. 99 out of 1013 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Khiry

Liked: Cleanliness, staff & service, amenities
Food
Stayed 1 night in Feb 2026

10/10 Excellent

January

Liked: Cleanliness, amenities, property conditions & facilities
Top tier, room cocktail hour and breakfast. Thank you
Stayed 1 night in Feb 2026

2/10 Terrible

Josue

Stayed 1 night in Feb 2026

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Feb 2026

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities
Asome Breakfast and very clean
Stayed 1 night in Feb 2026

10/10 Excellent

Altangadas

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Feb 2026

8/10 Good

Marsha, Houston

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Yes room was cleaned
Stayed 1 night in Dec 2025

10/10 Excellent

Tequisha

Stayed 2 nights in Jan 2026

6/10 Okay

Angela

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was great!! The room was horrible!! The bathroom tub had caulking all on it!! It needs to be replaced one of the TVs wasn't working at all.. It was in room 304!!
Stayed 3 nights in Feb 2026

2/10 Terrible

Ali, Nixa

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
My sister and I were in town for the "ice event" in Houston. I inadvertently booked the wrong Embassy Suites and did not purchase trip protection because I was literally sitting in the parking lot. When I realized what had happened I called the correct Embassy to see if the reservation could be transferred. I was told it could not, but that she could "cancel my reservation". I told her no, that we would make the 45 minute drive to the correct hotel. When I arrived to check in, she had cancelled my reservation and could not retrieve it. She charged me an additional night and so got the money from the 3rd party reservation and the one I had to pay her for on the spot because she cancelled my reservation. Oh and then she wanted to charge me $45 to park in the parking lot for one night. Bait and Switch. The hotel was grimy. Peeling paint, torn wallpaper, room service trays littered the halls, glass in elevator was disgusting. Breakfast was nice and staff was lovely in the restaurant. Not my usual experience at the Embassy. If it wasn't for the entire town shutting down, I would have gone elsewhere. Bad experience.
Stayed 1 night in Jan 2026

8/10 Good

Janice

Room was very clean and just the space I needed. Staff very friendly.
Stayed 1 night in Feb 2026

4/10 Poor

Yosuke

Stayed 2 nights in Feb 2026

4/10 Poor

Gerardo

Stayed 1 night in Jan 2026

4/10 Poor

Toni

Business traveller
Disliked: Cleanliness, staff & service, amenities
There is alot of maintenance issues at the hotel. The bathroom door didn’t latch shut in the room I was staying in. Additionally, the bathroom floor had dirty foot prints on it. Good luck finding ice anywhere in the hotel even though they have ice buckets in the room. Supposedly there are free bags of ice in the store area but there was not and I asked the front desk they said the only ice machine in the entire building broke. The elevators is slow and the right one is sketchy like it’s going to break with you in it. Breakfast was shutting down at 9:00 am even though it claimed to be open until 10:00 am. The pool and hot tub does not work and hasn’t for months. ( I stayed there previously ) The front desk staff was amazing last time I was there but this time the lady was rude each day I interacted with her.
Stayed 2 nights in Feb 2026

4/10 Poor

Jermaine

Travelled with family
Liked: Cleanliness
The hotel was very cold. Staff wire coats. The room and the lobby was cold for our entire visit.
Stayed 2 nights in Jan 2026

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was very comfortable and clean. Breakfast and happy hour at Embassy Suites is always a great extra.
Stayed 4 nights in Jan 2026

10/10 Excellent

mulugeta, SNELLVILLE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was clean, welcoming. Great customer service. Embassy Suit is a home away from home for me. From front desk, to the cleaning crew they were all friendly. Thank you.
Stayed 3 nights in Jan 2026

10/10 Excellent

Toni

Business traveller
Liked: Cleanliness, staff & service, amenities
It was nice
Stayed 1 night in Nov 2025

2/10 Terrible

Scott, Springfield

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is in deplorable condition and anyone expecting Embassy Suites class will be disappointed. Breakfast area was so cold everyone had to wear coats. Breakfast selections limited (no protein unless you ask) Elevators dirty and slow. Paint and or wallpaper peeling from balcony areas. Room was dimly lit with wall switches decommissioned. Find another hotel until this one is fixed.
Stayed 2 nights in Jan 2026

10/10 Excellent

takayuki

Stayed 1 night in Jan 2026

6/10 Okay

Oleksii

👍
Stayed 2 nights in Jan 2026

10/10 Excellent

Juan

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Liked: Cleanliness, amenities
Very safe area of Houston. Yummy breakfast. The hotel itself is a little dated, however.
Stayed 1 night in Jan 2026

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I reserved because I needed the hot tub... Well it was broken and empty.... Slow elevators for months... took minutes to get on it... other one was broken... front desk was friendly only reason i put 2 stars. Disappointed Hilton Gold member here :(
Stayed 1 night in Jan 2026