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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior detail
Down duvets, in-room safe, blackout curtains, cots/infant beds
Down duvets, in-room safe, blackout curtains, cots/infant beds
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
5353 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    ‪5 min walk‬
  • River Oaks District
    ‪18 min walk‬
  • MD Anderson Cancer Center
    ‪8 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Down duvets, in-room safe, blackout curtains, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Kitchen

60-inch LED TV with satellite channels, Smart TV, pay films

Deluxe Suite, 2 Queen Beds, Kitchen

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Microwave

Down duvets, in-room safe, blackout curtains, cots/infant beds

Suite, 2 Queen Beds, Accessible, Microwave

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, Accessible, Non Smoking

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite

Down duvets, in-room safe, blackout curtains, cots/infant beds

Suite

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 King Bed with Sofa bed

  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, Accessible, Non Smoking (Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

The Chifley Houston, Tapestry Collection by Hilton

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1007)
The price is AU$611
for 1 room
includes taxes & fees
28 June - 29 June
The Chifley Houston, Tapestry Collection by Hilton

About the area

Houston

With a stay at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, you'll be centrally located in Houston, a 1-minute drive from Westheimer Rd and 8 minutes from Rice University. .This hotel is 6.5 mi (10.5 km) from Houston Zoo and 6.8 mi (10.9 km) from MD Anderson Cancer Center.

What's nearby

  • The Galleria - 5 min walk - 0.5 km
  • River Oaks District - 18 min walk - 1.6 km
  • Greenway Plaza - 4 min drive - 4.8 km
  • Rice University - 6 min drive - 7.8 km
  • MD Anderson Cancer Center - 8 min drive - 9.7 km

Getting around

  • Wheeler Station - 9 min drive
  • Houston Station - 20 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive

Restaurants

  • ‪Del Frisco's Double Eagle Steakhouse - ‬10 min walk
  • ‪Daily Grill - ‬8 min walk
  • ‪The Galleria Food Court - ‬10 min walk
  • ‪Ichiban - ‬9 min walk
  • ‪Smoothie King - ‬9 min walk

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel with free local shuttle, steps from Westheimer Rd
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with safes and coffee/tea makers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Houston hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 476 guestrooms featuring refrigerators and LED televisions. 60-inch Smart televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), wedding services, and a television in a common area. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
Enjoy a meal at Restaurant and Bar, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 9202 square feet (855 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant and Bar - This restaurant specializes in American cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 32 per night)
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 19.95 for adults and USD 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • 9,202 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19.95 for adults and USD 12.95 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Covered self parking fee: USD 32 per night (in/out privileges)
  • Covered valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from October to April
Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1104 out of 2092 reviews
Rating 8 - Good. 379 out of 2092 reviews
Rating 6 - Okay. 277 out of 2092 reviews
Rating 4 - Poor. 169 out of 2092 reviews
Rating 2 - Terrible. 163 out of 2092 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

chad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 2 nights in Mar 2025

6/10 Okay

NIKITA

Liked: Staff & service, property conditions & facilities
It was ok the area was nice surrounding it
Stayed 3 nights in Mar 2025

2/10 Terrible

Tiera

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The water in the shower was extremely cold. The pool was dirty.
Stayed 3 nights in Mar 2025

10/10 Excellent

Muthu, Plano

Stayed 2 nights in Mar 2025

8/10 Good

Wendy L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice spacious room. Staff is friendly and a nice Touch to be greeted with wfresh, warm cookie.
Stayed 1 night in Mar 2025

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Mar 2025

4/10 Poor

Randy

Disliked: Cleanliness, property conditions & facilities
Carpet in room appears very dirty. Did not have electricity in the morning. Had difficulty reaching valet service via phone. Pillows are too soft
Stayed 1 night in Mar 2025

6/10 Okay

Leyi

Travelled with family
Liked: Cleanliness, staff & service, amenities
I think the hotel is trying to make money because I been to lots of hotels. This is the first one that charge for the parking! They don’t offer slippers for guests. For things like toothpaste or toothbrush you have to wait a like in the front desk for it or call them which is wait like more than one hour before they come to help you out!
Stayed 5 nights in Mar 2025

6/10 Okay

Amber

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
When we arrived we were told our room was booked and they “upgraded” us to a King Suite but it was really crowded and one of us had to sleep on a pullout couch considering how much we paid for the room. When checking out my family and I had to wait a long time for the elevators to work. We realized only one elevator worked and the hotel was completely booked. So everytime the elevator arrived to our floor it was completely full of people. After waiting so long we decided to use the stairs and our mother had a hard time going down 10 flights of stairs. I addressed the issue with the clerk at checkout and she was really defensive. She took our information down and stated the manager will be contacting us but we never heard anything. Otherwise considering it was spring break i understand technical difficulties but it was difficult bringing luggage down 10 flights of stairs.
Stayed 1 night in Mar 2025

10/10 Excellent

Wise

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and peaceful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Mar 2025

8/10 Good

Kayla Marie

Stayed 2 nights in Mar 2025

6/10 Okay

Darren

Liked: Staff & service
Disliked: Cleanliness
Parking was high in price also bathrooms are out of date
Stayed 2 nights in Mar 2025

2/10 Terrible

Lloyd

Travelled with family
Got stuck in elevator for a 1 hr until the fire truck came
Stayed 2 nights in Mar 2025

8/10 Good

Priscila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this property! While it needs some renovations, the staff seriously made up for what was lacking. Also, the hotel is in a convenient area with a plethora of food and shopping areas to explore within a mile. Highly recommend for a getaway trip
Stayed 5 nights in Mar 2025

4/10 Poor

Larkin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Misty

Stayed 1 night in Feb 2025

10/10 Excellent

Daysia

Stayed 2 nights in Mar 2025

6/10 Okay

Kimberly

Stayed 1 night in Feb 2025

4/10 Poor

Patricia Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
The alarm kept going off and front desk was going to send someone up to check on it and never showed up. We waited for an hour. Unacceptable behavior from your staff. Never staying at a Hilton again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing! No complaints, hotel was clean, and staff was friendly
Stayed 2 nights in Mar 2025

4/10 Poor

David

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 2 nights in Mar 2025