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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior
Creator video - submitted by Globe Trotting with Kay
Exterior detail
Bar (on property)
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available

Explore the area

View map
5353 Westheimer Rd, Houston, TX, 77056
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, The Galleria
    ‪5 min walk‬
  • Place, Richmond Avenue
    ‪10 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Mobility Accessible, Balcony

Down duvets, cots/infant beds, WiFi, bed sheets

Suite, 2 Queen Beds, Mobility Accessible, Balcony

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Balcony

Down duvets, cots/infant beds, WiFi, bed sheets

Room, Multiple Beds, Balcony

7.6 out of 10
Good
(30 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Balcony

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, Multiple Beds, Balcony

8.0 out of 10
Very good
(37 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Mobility Accessible, Refrigerator & Microwave

Down duvets, cots/infant beds, WiFi, bed sheets

Suite, 2 Queen Beds, Mobility Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(6 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(132 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(50 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 2 Queen Beds

8.6 out of 10
Excellent
(87 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 1 King Bed, Mobility Accessible

7.8 out of 10
Good
(9 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible (Mobility and Hearing)

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 2 Double Beds, Hearing Accessible (Mobility and Hearing)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mobility Accessible, Balcony

Down duvets, cots/infant beds, WiFi, bed sheets

Suite, 1 King Bed, Mobility Accessible, Balcony

8.6 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible King Room with Tub

Down duvets, cots/infant beds, WiFi, bed sheets

Mobility Accessible King Room with Tub

  • Sleeps 2
  • Free Wi-Fi

View all photos for Mobility Accessible King Room with Roll in Shower

Down duvets, cots/infant beds, WiFi, bed sheets

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Mobility Accessible King Suite With Tub

Living area

Mobility Accessible King Suite With Tub

  • Sleeps 3
  • Free Wi-Fi

View all photos for Mobility/Hearing Accessible Two Double Room with Tub

Down duvets, cots/infant beds, WiFi, bed sheets

Mobility/Hearing Accessible Two Double Room with Tub

  • Sleeps 4
  • Free Wi-Fi

View all photos for Mobility Accessible Two Queen Suite with Tub

Down duvets, cots/infant beds, WiFi, bed sheets

Mobility Accessible Two Queen Suite with Tub

  • Sleeps 5
  • Free Wi-Fi

View all photos for Mobility Accessible Two Queen Suite with Roll in Shower

Down duvets, cots/infant beds, WiFi, bed sheets

Mobility Accessible Two Queen Suite with Roll in Shower

  • Sleeps 5
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(62 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

King Room With Balcony

  • Sleeps 2

Guest Room With 2 Queen Beds, Living Room, Sofabed And Kitchen

  • Sleeps 5
  • Free Wi-Fi

2 Queen 1 Bedroom Suite-Sofa Bed In Living

  • Sleeps 5
  • Free Wi-Fi

1 King Bed-Tub Or Shower

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

Suite With Two Queen Beds

  • Sleeps 5

King Suite With Balcony

  • Sleeps 4

View all photos for One Bedroom King Suite

Coffee/tea maker, cookware/dishes/utensils

One Bedroom King Suite

  • Sleeps 5
  • Free Wi-Fi

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includes taxes & fees
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About the area

Houston

With a stay at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, you'll be centrally located in Houston, a 1-minute drive from Westheimer Road and 8 minutes from Rice University. .This hotel is 6.8 mi (10.9 km) from MD Anderson Cancer Center and 7 mi (11.3 km) from NRG Stadium.

What's nearby

  • Westheimer Road - 1 min walk - 0.0 km
  • The Galleria - 5 min walk - 0.5 km
  • Richmond Avenue - 10 min walk - 0.9 km
  • Gerald D. Hines Waterwall Park - 10 min walk - 0.9 km
  • River Oaks District - 18 min walk - 1.6 km

Getting around

  • Wheeler Station - 9 min drive
  • Kinder Station - 11 min drive
  • Houston William Hobby Airport (HOU) - 37 min drive

Restaurants

  • ‪Daily Grill - ‬8 min walk
  • ‪JW Marriott Executive Lounge - ‬6 min walk
  • ‪Hachi - ‬3 min walk
  • ‪Doubletree Suites Lounge - ‬1 min walk
  • ‪burger-chan - ‬3 min walk

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This Houston hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Stay in one of 476 guestrooms featuring LED televisions. 60-inch Smart televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, and cribs/infant beds (surcharge) can be requested.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), wedding services, and a television in a common area. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 9202 square feet (855 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in American cuisine and serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 32 per night)
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 27.01 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • 9,202 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 26 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • LED lighting

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 27.01 for adults and USD 13.50 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Covered self parking fee: USD 32 per night (in/out privileges)
  • Covered valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from October to April
Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2234 out of 3899 reviews
Rating 8 - Good. 693 out of 3899 reviews
Rating 6 - Okay. 454 out of 3899 reviews
Rating 4 - Poor. 248 out of 3899 reviews
Rating 2 - Terrible. 270 out of 3899 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Monique

Stayed 4 nights in Jan 2026

10/10 Excellent

Chad

Stayed 3 nights in Jan 2026

10/10 Excellent

Anthony

Stayed 4 nights in Jan 2026

10/10 Excellent

Sonia

Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and spacious! They promptly brought us linens for the couch bed and extra towels when we called!
Stayed 1 night in Jan 2026

6/10 Okay

Roger

Stayed 3 nights in Jan 2026

6/10 Okay

Neftali

Travelled with family
Yes good
Stayed 2 nights in Jan 2026

8/10 Good

Chiniqua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All amenities and staff was great
Stayed 3 nights in Jan 2026

10/10 Excellent

Tiffany

Stayed 1 night in Jan 2026

10/10 Excellent

Eugenia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2026

8/10 Good

Joel

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Cesar

Stayed 2 nights in Jan 2026

6/10 Okay

Pedro

Travelled with partner
It just wilbe nice that people gets informed ahead that the parking is 35.00$ extra
Stayed 2 nights in Jan 2026

10/10 Excellent

IIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything’s good 👍
Stayed 2 nights in Jan 2026

2/10 Terrible

Wenikka

Disliked: Cleanliness, property conditions & facilities
The room was full of broken items. I left early and the manager agreed to accommodate me but never did
Stayed 3 nights in Jan 2026

6/10 Okay

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
all the staff was really great and kind, except from the lady from the breakfast desk Witney, i had a very bad experience at my breakfast that day, i didn’t even finished my meal
Stayed 5 nights in Jan 2026

6/10 Okay

Wilmaris

Stayed 3 nights in Jan 2026

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Tiana

Liked: Cleanliness, property conditions & facilities
The hotel was really nice & more than I expected . House keeping was on point . The only thing is I didn’t know they charge for breakfast or parking but it still was a nice stay
Stayed 3 nights in Jan 2026

4/10 Poor

Daniel

Stayed 5 nights in Jan 2026

10/10 Excellent

Julieta

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Excellent service,
Stayed 1 night in Dec 2025

4/10 Poor

Kyri

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The hotel from the outside looks nice, but looks are definitely deceiving with this one. We checked in and once off the elevator and onto the 15th floor and the immediate smell of sewage hit me. Literally the floor/carpet smells of mildew and sewage. We get to our room and it is nice, no complaint there. However, at 4 am, my daughter went to use the restroom and the toilet overflowed onto the bathroom floor and into the room. I called down to the front desk and spoke with the clerk and he stated he would send someone up- never showed. We get up and I call back down to the front desk and they said they will send someone up, no showed so we went to breakfast. We came back to get ready for the day and the toilet is still messed up abc the floor is wet. I finally get someone to actually show up and fix it before it’s time to check out. Once I’m downstairs to check out, someone from the hotel with an iPad is immediately in my face asking about my stay and after I say less than pleasurable, he offers to “give you some points for your trouble “ which I still never got and the proceeds to try and sell me a vacation!!!!!! Sir! If you don’t read the room- this place needs to be updated, customer service needs to be worked on and definitely work on educating employees on how to handle situations like this
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

4/10 Poor

Ada

Travelled with family
Liked: Amenities, property conditions & facilities
The staff was nice. The area was good. It was close to the Galleria. However, the room I was not good. The shower had no pressure. The beds were uncomfortable. We had to call the front desk to unclog the toilet because the pressure was so low. Although, my room could have been non smoking but the 24th floor may not have been. I smelled smoke everytime I would leave and return to my room. I will not be staying here again.
Stayed 4 nights in Jan 2026