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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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Reception
1 bedroom, down duvets, in-room safe, blackout curtains
1 bedroom, down duvets, in-room safe, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
5353 Westheimer Rd, Houston, TX, 77056
  • Place, The Galleria
    ‪5 min walk‬
  • Place, River Oaks District
    ‪18 min walk‬
  • Place, Lakewood Church
    ‪3 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible Bathtub, Balcony

1 bedroom, down duvets, in-room safe, blackout curtains

Suite, 2 Queen Beds, Accessible Bathtub, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony

1 bedroom, down duvets, in-room safe, blackout curtains

Suite, Multiple Beds, Balcony

7.4 out of 10
Good
(22 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 Bedroom, Balcony

8.4 out of 10
Very good
(26 reviews)
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Roll-in Shower, Refrigerator & Microwave

1 bedroom, down duvets, in-room safe, blackout curtains

Suite, 2 Queen Beds, Roll-in Shower, Refrigerator & Microwave

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Allergy Friendly

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Allergy Friendly

8.4 out of 10
Very good
(102 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(34 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Allergy Friendly (Roll-in Shower)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Mobility Accessible, Allergy Friendly (Roll-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Allergy Friendly

8.4 out of 10
Very good
(72 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Allergy Friendly

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Mobility Accessible, Allergy Friendly

8.4 out of 10
Very good
(8 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Allergy Friendly (Mobility and Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, Accessible, Allergy Friendly (Mobility and Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mobility Accessible, Balcony

1 bedroom, down duvets, in-room safe, blackout curtains

Suite, 1 King Bed, Mobility Accessible, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 Bedroom, Balcony

8.0 out of 10
Very good
(46 reviews)
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Business centre
DoubleTree by Hilton Hotel Houston - Greenway Plaza
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,277 reviews
The price is AU$203
includes taxes & fees
9 Nov - 10 Nov
DoubleTree by Hilton Hotel Houston - Greenway Plaza

About the area

Houston

With a stay at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, you'll be centrally located in Houston, a 1-minute drive from Westheimer Road and 8 minutes from Rice University. .This hotel is 6.5 mi (10.5 km) from Houston Zoo and 6.8 mi (10.9 km) from MD Anderson Cancer Center.

What's nearby

  • The Galleria - 5 min walk - 0.5 km
  • River Oaks District - 18 min walk - 1.6 km
  • Lakewood Church - 3 min drive - 4.1 km
  • Greenway Plaza - 4 min drive - 4.8 km
  • Rice University - 6 min drive - 7.8 km

Getting around

  • Wheeler Station - 9 min drive
  • Houston Station - 20 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive

Restaurants

  • ‪Daily Grill - ‬8 min walk
  • ‪Doubletree Suites Lounge - ‬1 min walk
  • ‪JW Marriott Executive Lounge - ‬6 min walk
  • ‪Hachi - ‬3 min walk
  • ‪Wokker - ‬3 min walk

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel with free local shuttle, steps from Westheimer Road
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with safes and coffee/tea makers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Houston hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 476 guestrooms featuring refrigerators and LED televisions. 60-inch Smart televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), wedding services, and a television in a common area. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 9202 square feet (855 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in American cuisine and serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 32 per night)
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 27.01 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • 9,202 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 27.01 for adults and USD 13.50 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Covered self parking fee: USD 32 per night (in/out privileges)
  • Covered valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from October to April
Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1520 out of 2777 reviews
Rating 8 - Good. 497 out of 2777 reviews
Rating 6 - Okay. 339 out of 2777 reviews
Rating 4 - Poor. 202 out of 2777 reviews
Rating 2 - Terrible. 219 out of 2777 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ayman

I did not like the poor service, unfriendly staff, limited help....
Stayed 7 nights in Jul 2025

2/10 Terrible

Tanner

Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Comfortable bedding. No water, coffee, welcome notes. Very impersonal welcome, no assistance with baggages, no plates and spoons though suites comes with a kitchen.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Doubletree Hilton

Food options were good, I didn’t eat from the hotel but Houston have some amazing restaurants: the bed comfort and hotel itself was amazing everyone was super friendly. The internet was on and off from my phone but you do have internet access options that would work best for you.
Stayed 3 nights in Jul 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacquisha

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Jul 2025

8/10 Good

Shigekazu

Stayed 1 night in Jul 2025

10/10 Excellent

jalazja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s great
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service

Stressful

Very disappointed with my experience. I had a hard time even finding the location due to poor signage and unclear directions. I called for help and was left on hold for over 15 minutes with no answer. On top of that, there was no clear information provided ahead of time about parking fees, which added to the frustration. After all that, I still ended up waiting far longer than expected. Overall, the lack of communication and organization made this visit incredibly stressful and disappointing.
Stayed 1 night in Jul 2025

8/10 Good

Latisha

Travelled with group
Liked: Cleanliness, staff & service, amenities
Only one elevator was working. Each ride took too long to return back to floor.
Stayed 3 nights in Jul 2025

2/10 Terrible

Mario

Travelled with family and small children
Disliked: Property conditions & facilities
Very dirty, rooms had no toilet paper in them, the towels were dirty and the smell in the rooms was unbearable and the entire hotel had a marijuana odor to it. One elevator for the whole hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and the area. Liked that checkout was until noon. Very good area to stay at with plenty of businesses around to shop and eat.
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 3 nights in Jul 2025

4/10 Poor

Andralene

Stayed 3 nights in Jul 2025

10/10 Excellent

Mykaula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The In Room Dinner Service ! Room and Balcony were great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Esione

Stayed 2 nights in Jul 2025

8/10 Good

Natashia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the stay aaa good, only downfall is the wait time for the elevator. Not sure if all of them was working, which was an inconvenience and we had to use the stairs instead.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Monica

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Room had a dirty toilet/streaks in toilet. Small roach crawling on bed, dirty floors and drain pressure was low in bathroom
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Stayed 1 night in Jul 2025

10/10 Excellent

Jon

Stayed 1 night in Jun 2025

10/10 Excellent

Kutay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

George

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Barely alright, grade D+

There are a quite a few issues with this hotel. The furniture needs to be replaced, the shower was barely hot, the drawers never closed and the lobby furniture was old and shot out. The carpets are old and stained as well. C'mon, this is a Hilton hotel. It should be living up to better standards than this. Renovate the place yall.
Stayed 3 nights in Jul 2025