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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior
Creator video - submitted by Globe Trotting with Kay
Exterior detail
Down duvets, cots/infant beds, WiFi, bed sheets
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available

Explore the area

View map
5353 Westheimer Rd, Houston, TX, 77056
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, The Galleria
    ‪5 min walk‬
  • Place, Richmond Avenue
    ‪10 min walk‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪25 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Mobility Accessible, Balcony

Down duvets, cots/infant beds, WiFi, bed sheets

Suite, 2 Queen Beds, Mobility Accessible, Balcony

7.6 out of 10
Good
(5 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony

Down duvets, cots/infant beds, WiFi, bed sheets

Suite, Multiple Beds, Balcony

7.6 out of 10
Good
(25 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Balcony

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, Multiple Beds, Balcony

8.2 out of 10
Very good
(31 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Mobility Accessible, Refrigerator & Microwave

Down duvets, cots/infant beds, WiFi, bed sheets

Suite, 2 Queen Beds, Mobility Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 1 King Bed

8.4 out of 10
Very good
(117 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(46 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 2 Queen Beds

8.6 out of 10
Excellent
(83 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 1 King Bed, Mobility Accessible

7.8 out of 10
Good
(9 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Mobility and Hearing)

Down duvets, cots/infant beds, WiFi, bed sheets

Room, Accessible (Mobility and Hearing)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mobility Accessible, Balcony

Down duvets, cots/infant beds, WiFi, bed sheets

Suite, 1 King Bed, Mobility Accessible, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible King Room with Tub

Down duvets, cots/infant beds, WiFi, bed sheets

Mobility Accessible King Room with Tub

  • Sleeps 2

View all photos for Mobility Accessible King Room with Roll in Shower

Down duvets, cots/infant beds, WiFi, bed sheets

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Mobility Accessible King Suite With Tub

Living area

Mobility Accessible King Suite With Tub

  • Sleeps 3

View all photos for Mobility/Hearing Accessible Two Double Room with Tub

Down duvets, cots/infant beds, WiFi, bed sheets

Mobility/Hearing Accessible Two Double Room with Tub

  • Sleeps 4

View all photos for Mobility Accessible Two Queen Suite with Tub

Down duvets, cots/infant beds, WiFi, bed sheets

Mobility Accessible Two Queen Suite with Tub

  • Sleeps 5

View all photos for Mobility Accessible Two Queen Suite with Roll in Shower

Down duvets, cots/infant beds, WiFi, bed sheets

Mobility Accessible Two Queen Suite with Roll in Shower

  • Sleeps 5

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(58 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

King Room With Balcony

  • Sleeps 2

Guest Room With 2 Queen Beds, Living Room, Sofabed And Kitchen

  • Sleeps 5

2 Queen 1 Bedroom Suite-Sofa Bed In Living

  • Sleeps 5

1 King Bed-Tub Or Shower

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

Suite With Two Queen Beds

  • Sleeps 5

King Suite With Balcony

  • Sleeps 4

View all photos for One Bedroom King Suite

Coffee/tea maker, cookware/dishes/utensils

One Bedroom King Suite

  • Sleeps 5

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3.9 out of 5, Good, 1,405 reviews
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About the area

Houston

With a stay at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, you'll be centrally located in Houston, a 1-minute drive from Westheimer Road and 11 minutes from MD Anderson Cancer Center. .This hotel is 7 mi (11.3 km) from NRG Stadium and 8.1 mi (13 km) from Toyota Center.

What's nearby

  • Westheimer Road - 1 min walk - 0.0 km
  • The Galleria - 5 min walk - 0.5 km
  • Richmond Avenue - 10 min walk - 0.9 km
  • Gerald D. Hines Waterwall Park - 10 min walk - 0.9 km
  • Williams Tower - 12 min walk - 1.0 km

Getting around

  • M. D. Anderson Station - 9 min drive
  • Wheeler Station - 9 min drive
  • Houston William Hobby Airport (HOU) - 37 min drive

Restaurants

  • ‪Daily Grill - ‬8 min walk
  • ‪Hachi - ‬3 min walk
  • ‪JW Marriott Executive Lounge - ‬6 min walk
  • ‪Doubletree Suites Lounge - ‬1 min walk
  • ‪burger-chan - ‬3 min walk

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This Houston hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Stay in one of 476 guestrooms featuring LED televisions. 60-inch Smart televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided on request, and cribs/infant beds (surcharge) can be requested.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), wedding services, and a television in a common area. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 9202 square feet (855 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in American cuisine and serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 32 per night)
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 27.01 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • 9,202 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 27.01 for adults and USD 13.50 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Covered self parking fee: USD 32 per night (in/out privileges)
  • Covered valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from October to April
Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2002 out of 3509 reviews
Rating 8 - Good. 607 out of 3509 reviews
Rating 6 - Okay. 411 out of 3509 reviews
Rating 4 - Poor. 230 out of 3509 reviews
Rating 2 - Terrible. 259 out of 3509 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jenna

Stayed 1 night in Dec 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities
everything was perfect and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Dwan

Stayed 2 nights in Sep 2025

10/10 Excellent

Dwan

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

4/10 Poor

Rico Arnez Gibson

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I have mixed feelings about my stay at this establishment. On the positive side, it was a very nice and clean place, and the workers were incredibly kind. I particularly enjoyed my room—it was neat and well-kept, and room service was attentive, staying on the halls in case I needed anything. However, I was deeply disappointed by an incident involving one of their employees at the front desk. She kept my money for the overnight parking fee that the hotel charges. The hotel charges $32 per night for parking in their garage, so instead of having to pay that fee when I checked out, I asked the same employee if I could pay it right away while I was checking in. She agreed, and I paid her with cash upon my arrival. The following Saturday morning, I checked out and checked my bank account the following Sunday. To my surprise, the hotel had charged me again for parking. When I called them and informed them that I had already paid for the parking in cash, they informed me that their employee had not recorded the payment in their system. As a result, they were investigating the situation. I am currently waiting for a refund, but I am deeply disappointed with this experience.
Stayed 3 nights in Dec 2025

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the instalations, nice room and clean.
Stayed 6 nights in Nov 2025

10/10 Excellent

CHRISTOPHER

Stayed 1 night in Dec 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have breakfast at the hotel. The staff was very busy but very pleasant. They even upgraded us, which was very nice..
Stayed 3 nights in Dec 2025

10/10 Excellent

Destinee

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025

2/10 Terrible

April

It
Stayed 4 nights in Dec 2025

10/10 Excellent

jianzhong, San Bruno

Stayed 2 nights in Dec 2025

10/10 Excellent

CHRISTOPHER

Stayed 1 night in Dec 2025

10/10 Excellent

CHRISTOPHER

Stayed 2 nights in Dec 2025

10/10 Excellent

Savitri

Liked: Cleanliness, property conditions & facilities
5 stars
Stayed 2 nights in Nov 2025

10/10 Excellent

Aliyah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
10/10! Courtney handled us at the front desk and her service was phenomenal. Our room was huge with a great balcony view & full kitchen! Loved this stay would definitely recommend!
Stayed 3 nights in Dec 2025

6/10 Okay

Sero

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was in dire need of a renovation. Location of the property was excellent; walkable to The Galleria.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mabel

Liked: Cleanliness
I didn’t have breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Sana

Stayed 2 nights in Dec 2025

10/10 Excellent

CHRISTOPHER

Stayed 1 night in Dec 2025

8/10 Good

Brian Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
For the most part it was a great Stay
Stayed 5 nights in Dec 2025

6/10 Okay

Jahkida

The hotel is a bit dated which pulls
Stayed 2 nights in Dec 2025

2/10 Terrible

Rakib

Disliked: Cleanliness, amenities
Room was filthy, toilet broke multiple times, did not have parking space available in the garage, valet service would ask you for money even if they didn't help with anything and front desk was slow to respond to requests.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dwight

Liked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Dec 2025

6/10 Okay

Dyamond

Stayed 2 nights in Dec 2025

6/10 Okay

Jamonya

Stayed 3 nights in Dec 2025