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Aparthotel

Country Inn & Suites by Radisson, Houston Northwest, TX

3.0 star property

Photo gallery for Country Inn & Suites by Radisson, Houston Northwest, TX

Lobby
Outdoor pool
Free daily full breakfast
Business centre
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
12915 FM 1960 Rd W, Houston, TX, 77065
  • Place, HCA Houston Healthcare North Cypress
    ‪3 min drive‬
  • Place, North Cypress Medical Center
    ‪3 min drive‬
  • Place, Cypress Fairbanks Medical Center
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Lobby
Comfort Suites Northwest - Cy - Fair
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 911 reviews
The price is AU$116
includes taxes & fees
8 Jan - 9 Jan 2026
Comfort Suites Northwest - Cy - Fair

About the area

Houston

Located in Houston, Country Inn & Suites by Radisson, Houston Northwest, TX is within a 15-minute drive of Houston Premium Outlets and CityCentre. .This aparthotel is 13.5 mi (21.7 km) from Memorial City Mall and 2.5 mi (4 km) from HCA Houston Healthcare North Cypress.
View more Aparthotels in HoustonOpens in a new window

What's nearby

  • HCA Houston Healthcare North Cypress - 3 min drive - 3.0 km
  • North Cypress Medical Center - 3 min drive - 3.0 km
  • Cypress Fairbanks Medical Center - 6 min drive - 3.0 km
  • New Medical Horizons II - 6 min drive - 3.0 km
  • George R. Brown Convention Center - 26 min drive - 43.4 km

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 38 min drive

Restaurants

  • ‪Speedy Stop - ‬16 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Fogo de Chão - ‬16 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬9 min walk

About this property

Country Inn & Suites by Radisson, Houston Northwest, TX

Aparthotel in Houston with free breakfast and a fitness center
Country Inn & Suites by Radisson, Houston Northwest, TX offers 65 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium satellite television is provided. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, a picnic area, and a banquet hall.
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch TV with premium satellite channels
  • Library

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Business centre
  • Desk
  • Desk chair
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 23 kg per pet
  • Fee: USD 57.50 per pet per day
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free local calls
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a hospital

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 floors
  • 65 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 57.50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 57.50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

The seasonal pool will be open from May 31 to October 31

Property is also known as

Holiday Inn Express Houston-Nw
Country Inn Carlson Houston Northwest TX
Country Carlson Houston Northwest TX
Country Inn Suites by Radisson Houston Northwest TX
Country Inn & Suites by Radisson, Houston Northwest, TX Houston

Country Inn & Suites by Radisson, Houston Northwest, TX Reviews

Reviews

6.6
Rating 10 - Excellent. 257 out of 926 reviews
Rating 8 - Good. 228 out of 926 reviews
Rating 6 - Okay. 151 out of 926 reviews
Rating 4 - Poor. 111 out of 926 reviews
Rating 2 - Terrible. 179 out of 926 reviews

6.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, room comfort
Staff was really nice. Room was clean and ac was working in great condition.
Stayed 1 night in Sep 2025

2/10 Terrible

Maria T.

Disliked: Cleanliness, property conditions & facilities
I couldn’t even stay in this place because they don’t even have hot water.
Stayed 2 nights in Sep 2025

2/10 Terrible

LaTeisha

Disliked: Cleanliness, amenities, property conditions & facilities
Having no hot water is not ok. And to not even offer a discount for the inconveniences is poor customer service
Stayed 3 nights in Sep 2025

10/10 Excellent

Phillip

Stayed 1 night in Sep 2025

4/10 Poor

Jerri

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I want called or anything. Traveled 12 hours to arrive to no hot water available. Paid for 2 rooms in advance. Also pool was closed when site said it was open and roaches in my room.
Stayed 2 nights in Sep 2025

2/10 Terrible

Gaby

Disliked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Yolonda

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotels I have ever stayed in. Do Not let the Radisson name fool you. No hot water bathtub was peeling. It's so many different funky smells. DO NOT WASTE YOUR MONEY OR TIME!!!!!
Stayed 2 nights in Sep 2025

6/10 Okay

Mehmet ali

Travelled with family
The location is good, near to shopping markets and restaurants. The staff was helpful. Cleannes is 3 average. The breakfast was poor.
Stayed 2 nights in Sep 2025

2/10 Terrible

Nora

Travelled with family
Disliked: Cleanliness, room comfort

Roaches, Roaches, and More Roaches!!!!

The hotel was infested with roaches. When we pulled our civers back on the bed roaches scattered and they were all over the walls too. We hot switched to another room and it had roaches too. We couldn't even sleep because we were paranoid about the roaches. The boiler broke and there was no hot water. They were rudely rushing everyone out of the hotel. My family couldn't even shower.
Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Disgusting carpet and no hot water and roaches.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ahmed

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty: bathroom - towels smell bad - roaches - no hot water . No internet. The location smell bad on star to much. I don’t recommend it for no one.
Stayed 1 night in Aug 2025

2/10 Terrible

kimberly

Travelled with family
Disliked: Cleanliness, room comfort

Horrible experience

Horrible i checked out at 11pm. When i arrived the room had a mold and smoke smell and there was roaches on bed and tv stand. I got switched to a different room and same thing after a few hours i had to leave the smell was bad and roaches on bed and there was hair on bed.
Stayed 1 night in Aug 2025

2/10 Terrible

Gaynor

Disliked: Cleanliness, property conditions & facilities
Property is dilapidated, roach infested and smells like mold going down the hallway.
Stayed 1 night in Aug 2025

2/10 Terrible

Tamara

Travelled with family
Disliked: Cleanliness, room comfort

Bugs

Roach Motel
Stayed 2 nights in Aug 2025

2/10 Terrible

Steven

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the worst hotel experience I’ve ever had. When I first checked into my room, I discovered feces still in the toilet. I requested another room, only to find that the beds and couches were filthy in the second room. Thinking it couldn’t get worse, I asked to be moved again but the third room had roaches. At that point, I didn’t feel safe or comfortable staying in the hotel at all. Despite the terrible conditions, I was still charged for one night, which is completely unacceptable given the circumstances. This hotel is unsanitary, poorly maintained, and not worth the money. I would strongly advise anyone considering staying here to look elsewhere.
Stayed 2 nights in Aug 2025

6/10 Okay

Kasandra

Disliked: Cleanliness
There were roaches into the rooms
Stayed 2 nights in Aug 2025

8/10 Good

roberto

Travelled with family
Liked: Cleanliness, room comfort

Good

Good for one night last minute stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Small breakfast options, bed is cheap and uncomfortable, toilet sounded like it was going to fall through the floor when flushed. For a Country Inn and Suites, this is one that is NOT up to the standards of the hotel chain. I've stayed with the chain before and had excellent experience, but this one, definitely not!!!
Stayed 1 night in Aug 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
The mood here made me so sick I had to leave then they didn’t want to refund me
Stayed 1 night in Jul 2025

2/10 Terrible

Leslie

Travelled with group
Disliked: Cleanliness, room comfort

Convenient in a Pinch, but Cleanliness Needs Work

We stayed at this hotel last minute after falling ill on the final day of the AAU tournament and realizing we couldn’t make the drive home. For the price, it was a convenient option and check-in went smoothly. Unfortunately, we were misinformed about the breakfast schedule and arrived 30 minutes too late the following morning. Thankfully, the staff member on duty was extremely kind and accommodating—she offered to warm up sausages for us despite breakfast being over. She mentioned the breakfast times often change between weekdays and weekends, which may explain the confusion. The room itself was spacious but not entirely comfortable. The pillows lacked support, and the sheets had an unpleasant odor. That said, given how unwell I felt, most of the smaller details escaped my attention. Overall, the staff’s kindness stood out during a difficult time, but cleanliness and comfort could be improved.
Stayed 1 night in Jul 2025

4/10 Poor

Yolanda

Disliked: Cleanliness, amenities, property conditions & facilities
The checkin process took forever and it seemed like the staff had no idea what they were doing. The elevator ride to the 3rd floor traumatized my 7 year old niece. The elevator begins to shake and bounce not to mention make a terrifying sound from the 2nd floor up to the third. Once in my room, immediately it looks clean but once you take the opportuntiy to look around, you see how unclean it is. The carpet wasn't vacuumed well, the lamp shades looked as though they had all been in a fight with someone, The mini fridge was never cleaned out from the previous occupant and even after I made the front desk it remained in the same condition, there were roaches in the room, the towels are ridiculously paper thin and the walls were dingy and had bloodied snots on them. I addressed the front desk about this on several occasions and nothing was done about. They offer a pool and a fitness room that were both closed during my stay there. They offer free breakfast but to be honest I refused to eat it as a result of knowing the hotel has roaches. WILL NOT STAY THERE AGAIN. All in all, after complaining several times and not even offered to be compensated or have my price adjusted it was clear that the management of this hotel is not at all interested in their customers. HORRIBLE SERVICE!
Stayed 2 nights in Jul 2025

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Miguel Angel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty and so many homeless people outside
Stayed 1 night in Jul 2025

2/10 Terrible

Yesenia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures of this property are so deceiving. Hotel is pet friendly in ALL rooms. There were fleas that bit one of my kids and roaches in rooms. Carpets are filthy, shower curtain was being held by piece of wood. Hotel did not want to do anything about the situation even though we notified them of the incident with in 10min of checking in. Said they could not refund us and there was no supervisor we could talk to.
Stayed 2 nights in Jul 2025