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Candlewood Suites Houston Medical Center by IHG

2.5 star property

Photo gallery for Candlewood Suites Houston Medical Center by IHG

Exterior
Property amenity
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View map
10025 S Main Street, Houston, TX, 77025
  • Place, NRG Park
    ‪17 min walk‬
  • Place, NRG Stadium
    ‪2 min drive‬
  • Place, MD Anderson Cancer Center
    ‪7 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Accessible)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

7.2 out of 10
Good
(28 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications Accessible)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the area

Houston

With a stay at Candlewood Suites Houston Medical Center by IHG in Houston (South Main), you'll be within a 5-minute drive of NRG Stadium and NRG Park. .This hotel is 3.2 mi (5.2 km) from MD Anderson Cancer Center and 3.5 mi (5.7 km) from Rice University.

What's nearby

  • NRG Park - 17 min walk - 1.4 km
  • NRG Stadium - 2 min drive - 2.3 km
  • NRG Center - 3 min drive - 2.6 km
  • MD Anderson Cancer Center - 7 min drive - 6.7 km
  • Rice University - 11 min drive - 8.2 km

Getting around

  • Stadium Park/Astrodome Station - 4 min drive
  • Houston Station - 27 min drive
  • Houston William Hobby Airport (HOU) - 29 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪One Stop Food Mart - ‬16 min walk
  • ‪Whataburger - ‬4 min walk
  • ‪7 Spice Cajun Seafood - ‬11 min walk

About this property

Candlewood Suites Houston Medical Center by IHG

Hotel with free parking, near NRG Stadium
Candlewood Suites Houston Medical Center by IHG offers 80 accommodations with DVD players and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 80 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and shopping on site. Additional features at this hotel include a television in a common area and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Houston Medical Center by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Houston
Candlewood Suites Hotel Houston
Candlewood Suites Houston
Houston Candlewood Suites
Candlewood Suites Houston Medical Hotel Houston
Candlewood Suites Houston Hotel

Reviews

Candlewood Suites Houston Medical Center by IHG Reviews

7.4

Good

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 266 out of 807 reviews
Rating 8 - Good. 252 out of 807 reviews
Rating 6 - Okay. 126 out of 807 reviews
Rating 4 - Poor. 80 out of 807 reviews
Rating 2 - Terrible. 83 out of 807 reviews

Reviews

4/10 Poor

Aide

Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tymah

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely be back again!
Stayed 2 nights in Jul 2025

4/10 Poor

David

Liked: Staff & service
Poor property maintenance and poor amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Stayed 1 night in Jun 2025

4/10 Poor

Alicia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Entrance to hotel was through the Taco Bell fast food restaurant as the hotel did not have street access. Hotel was smelly and restroom has moldy tub and only one hand towel, one bath towel for two people. No breakfast nothing.
Stayed 1 night in Jul 2025

2/10 Terrible

JoQuesha

Stayed 1 night in Jun 2025

6/10 Okay

Cydney

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel offers shuttle service to the NRG Stadium but not on the weekends, when it’s need the most. The hotel has a smell from the dirty carpets. The staff were very nice and helpful. The hotel was not very aesthetically appealing. Just a place to rest your eyes.
Stayed 1 night in Jun 2025

6/10 Okay

Nikki

Travelled with group
Disliked: Cleanliness
Room had a smell and mattresses had stains including blood on them. Furniture had stains as well. Carpets in the hallway were sticky.
Stayed 2 nights in Jun 2025

2/10 Terrible

Michelle Angela

Disliked: Cleanliness, amenities, property conditions & facilities
This place was full of roaches. We let the receptionist know and she said she would tell the owners. The room was not very good. The shower was awful. The curtain floated around when you took a shower. There was water everywhere. The pool looked so nasty. Not enough towels. Woke up to roaches crawling on the bed.
Stayed 3 nights in Jun 2025

4/10 Poor

Adam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This building is not a good representation of a Candlewood. The lobby was filled with the front desk attendants children laying around. The trim on the cabinets is falling apart, there was slime on the door, mold in the light fixture in the bathroom.
Stayed 1 night in Jun 2025

2/10 Terrible

AVERY

This place was disgusting.
Stayed 1 night in Jun 2025

6/10 Okay

Jessica

Travelled with partner
Disliked: Property conditions & facilities
The beds were comfortable and the AC in the room worked well. But ice maker in freezer didn't work and there's no ice maker in the building. Pool is out of order. The transportation advertised is only M-F.
Stayed 2 nights in Jun 2025

4/10 Poor

Joanna

Travelled with family
Disliked: Amenities, property conditions & facilities
This property wasn’t clean. The tv didn’t work. The time on the tv was off so you couldn’t get any live tv and it wouldn’t connect to any internet so there was no ability to watch tv. The bed smelled and there were hardly any towels for the shower. They had shampoo and conditioner and body wash but it was hard to get the body wash out of container. There was no mat in the bathtub so I was careful as it felt a bit slippery. All in all we booked this place to go to a concert in the area. The cleanliness had a lot to be desired. Small interaction with staff but they were friendly.
Stayed 1 night in Jun 2025

2/10 Terrible

Dante

Disliked: Staff & service, property conditions & facilities
Chose this hotel because of the indoor pool which was out of service and the whole place smelled like marijuana. The room itself was not bad but chose this place for the gym, hot tub, and pool which was non accessible ☹️
Stayed 1 night in Jun 2025

8/10 Good

Santiago

Travelled with family
Liked: Cleanliness, property conditions & facilities
Well the pool was not opened. Under maintenance. Room was not cleaned the next day. Guess not enough staff available.
Stayed 2 nights in Jun 2025

2/10 Terrible

Maribel

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
My stay was bad. We had to keep going down to office cuz our door wouldn't open keycard wouldn't work. They came to change door lock still had problems with it. Then the pillows had mold my husband had to go downstairs again with the pillows to show them and get new pillows i took pictures. It was very frustrating and not a comfortable stay.
Mold on pillows was also dirty.
Stayed 2 nights in Jun 2025

4/10 Poor

Graham

Stayed 1 night in Jun 2025

6/10 Okay

Rajivkumar

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The carpets in the hallways are dirty and stinky. They need to be overhauled. The room had roaches in the bathroom. The toilet would not flush (this was fixed). The basin was partially clogged. The room had a stench.
Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Property conditions & facilities
The property is very old. You can tell it’s been painted a lot and the carpets are dirty. Couch and chair in the room was dirty. The area is sketchy. The staff was very nice and accommodating.
Stayed 1 night in Jun 2025

2/10 Terrible

Sadia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Couldn’t even shower due to bugs in shower, no face towels, no tissue in bathroom
Stayed 1 night in May 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where I wanted to be staff was nice too
Stayed 2 nights in May 2025

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unpleasant

Front desk often not there, sofa bed broken, microwave didn’t work. Stove didn’t work. Gym equipment in bad shape.
Stayed 4 nights in Apr 2025

8/10 Good

Pam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very hard to find. Also it extremely hard to get into the property. There needs to be some sign or something to bring attention to the property, to make it easier to locate the actual driveway to enter the property.
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Stayed 1 night in May 2025