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Best Western Cy-Fair

2.5 star property

Photo gallery for Best Western Cy-Fair

Free breakfast
Free breakfast
Outdoor pool, pool loungers
Exterior
Suite, 1 King Bed, Non Smoking (with Sofabed)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
20035 Northwest Fwy, Houston, TX, 77065
  • Place, HCA Houston Healthcare North Cypress
    ‪2 min drive‬
  • Place, North Cypress Medical Center
    ‪2 min drive‬
  • Place, George R. Brown Convention Center
    ‪25 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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4.0 out of 5, Very good, 643 reviews
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includes taxes & fees
4 Jan - 5 Jan 2026
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About the area

Houston

When you stay at Best Western Cy-Fair in Houston, you'll be in the business district, within a 15-minute drive of Houston Premium Outlets and CityCentre. .This hotel is 12.1 mi (19.4 km) from Memorial City Mall and 1.3 mi (2.2 km) from HCA Houston Healthcare North Cypress.

What's nearby

  • HCA Houston Healthcare North Cypress - 2 min drive - 2.3 km
  • North Cypress Medical Center - 2 min drive - 2.3 km
  • George R. Brown Convention Center - 25 min drive - 42.6 km
  • NRG Stadium - 30 min drive - 47.5 km
  • MD Anderson Cancer Center - 30 min drive - 43.7 km

Getting around

  • Houston Station - 24 min drive
  • Houston William Hobby Airport (HOU) - 55 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪Speedy Stop - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Fogo de Chão - ‬5 min walk

About this property

Best Western Cy-Fair

Suburban hotel with free breakfast and a 24-hour fitness center
Best Western Cy-Fair offers 61 accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 61 guestrooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
A complimentary breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas
  • Renovated entire property - April 2025

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Houston Northwest
Hampton Inn Houston Northwest
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hampton Inn Houston Northwest Hotel
Best Western Cy-Fair Hotel
Best Western Cy-Fair Houston
Hampton Inn Houston Northwest
Best Western Cy-Fair Hotel Houston

Best Western Cy-Fair Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 448 out of 974 reviews
Rating 8 - Good. 260 out of 974 reviews
Rating 6 - Okay. 113 out of 974 reviews
Rating 4 - Poor. 68 out of 974 reviews
Rating 2 - Terrible. 85 out of 974 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen, DIBOLL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Gisela K

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Maria T.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk person was very pleasant and kitchen person was super sweet and very friendly. Definitely I will tell my friends to stay here.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria T.

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that works in the kitchen is so sweet and friendly. She keeps everything so nice and clean. I really enjoyed staying here
Stayed 2 nights in Sep 2025

10/10 Excellent

Jannice

Liked: Amenities
Love it here
Stayed 4 nights in Sep 2025

10/10 Excellent

Mark

This hotel was amazing! Comfortable beds and very clean. Would stay there again in a heartbeat!
Stayed 1 night in Sep 2025

6/10 Okay

Verlande

Travelled with family
Liked: Cleanliness, staff & service
The staff was nice and the room was clean. During our stay the elevator broke, our ceiling began to leak, the ac shuts off completely in the middle of the night making it hot and we kept getting locked out of our room. It was okay based on these circumstances
Stayed 3 nights in Sep 2025

2/10 Terrible

Nina

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive thing that we can say for this place is that the woman at the front desk was nice. And it ends there. We were first assigned a room with black mold all over the bathroom ceiling and a tile in the room had fallen off the wall. We brought it up to the front desk and they assigned us another room. No surprise, more mold! They assigned us to a third room with no mold but also no shampoo?!? On our second day here, whichever staff came into our room did not close the door fully. We literally opened it without our key card. We were gone for the whole day so anyone could’ve came in at any point and stolen from our room. Not to mention, I wish we knew ahead of time that we had to do a deposit of $100 cash (no card allowed). Do not book here unless you’re on a very tight budget. It’s not worth the health complications that you may get.
Stayed 3 nights in Aug 2025

8/10 Good

Ineabelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025

8/10 Good

Jermaine

Liked: Cleanliness, amenities
Pool was closed whole time
Stayed 3 nights in Aug 2025

6/10 Okay

ALONDRA

Business traveller
Liked: Cleanliness, staff & service
Not very prepared the bathroom, no shampoo, or conditioner. It was horrible that part.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiesha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff and the property was excellent and extending our stay was smooth - thank you
Stayed 3 nights in Aug 2025

10/10 Excellent

Roberto

Stayed 5 nights in Aug 2025

10/10 Excellent

Rosa

Stayed 5 nights in Jul 2025

6/10 Okay

Beshoy

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Shane

Stayed 1 night in Jul 2025

4/10 Poor

Tammy

Stayed 2 nights in Aug 2025

6/10 Okay

Angela

Travelled with family
Disliked: Amenities
The room was nice and clean but the AC didn't work well, but it was ok not enough lights, and the outside area was kinda scary.
Stayed 6 nights in Jul 2025

8/10 Good

Sierra

Travelled with family
Liked: Staff & service
Area is sketchy but the hotel was quiet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Areas
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 1 night in Jul 2025

4/10 Poor

Tristan

Stayed 4 nights in Jul 2025

10/10 Excellent

Madeleine

Stayed 1 night in Jul 2025

10/10 Excellent

Madeleine

Liked: Amenities
Very clean and friendly staff.
Stayed 1 night in Jul 2025

4/10 Poor

Nathaniel Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2025