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The Waters Hot Springs, Tapestry Collection by Hilton

2.5 star property

Photo gallery for The Waters Hot Springs, Tapestry Collection by Hilton

Exterior
Room, 2 Queen Beds
Lobby
Restaurant
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View map
340 Central Ave, Hot Springs, AR, 71901
  • Place, Bathhouse Row
    ‪2 min walk‬
  • Place, Hot Springs National Park
    ‪5 min walk‬
  • Place, Hot Springs Convention Center
    ‪8 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(61 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(26 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible, Bathtub (Mobility)

9.8 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(32 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

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The Hotel Hot Springs
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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4.4 out of 5, Excellent, 1,932 reviews
The price is AU$193
includes taxes & fees
15 Apr - 16 Apr
The Hotel Hot Springs

About the area

Hot Springs

With a stay at The Waters Hot Springs, Tapestry Collection by Hilton, you'll be centrally located in Hot Springs, steps from Bathhouse Row and within a 10-minute walk of Hot Springs National Park. .This hotel is 0.5 mi (0.8 km) from Hot Springs Convention Center and 2.1 mi (3.4 km) from Oaklawn Racing Casino Resort.

What's nearby

  • Bathhouse Row - 2 min walk - 0.2 km
  • Hot Springs National Park Visitor Center - 2 min walk - 0.2 km
  • Quapaw Baths - 3 min walk - 0.3 km
  • Hot Springs National Park - 5 min walk - 0.5 km
  • Hot Springs Convention Center - 8 min walk - 0.7 km

Getting around

  • Malvern Station - 30 min drive
  • Clinton National Airport Airport (LIT) - 62 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪501 Prime - ‬19 min walk
  • ‪Pho House - ‬2 min drive
  • ‪Frosty Treat - ‬2 min drive
  • ‪Arlington Lobby Cafe - ‬3 min walk

About this property

The Waters Hot Springs, Tapestry Collection by Hilton

The Waters Hot Springs, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
The Waters Hot Springs, Tapestry Collection by Hilton has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 30 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In a national park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 30.00 per night
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Waters Hotel Hot Springs
The Waters Ascend Hotel Collection
The Waters An Ascend Hotel Collection Member
The Waters Hot Springs, Tapestry Collection by Hilton Hotel

The Waters Hot Springs, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the location is great for a one-night stay to get the Hot Springs experience. only negative was trying to get our room to 70 degrees. yes, it was unseasonably cold night and temp was fine for sleeping just not for moving about.
Stayed 1 night in Dec 2025

10/10 Excellent

heather

Liked: Cleanliness, staff & service, amenities
Staff was courteous enough call to let me know the furnace was out as a cold front moved through. They offered a space heater, which was adequate.
Stayed 2 nights in Dec 2025

10/10 Excellent

Benjamin, Zachary

Stayed 4 nights in Dec 2025

8/10 Good

William

Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
staff was extremely friendly and helpful. great location
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia, Sevierville

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location! Charming place!
Stayed 1 night in Dec 2025

10/10 Excellent

J.D.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location. The charm of the old building with new amenities was perfect combination.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within walking of the National Park and all the shops and entertainment on Bathhouse Row, this hotel is a gem! It’s a beautiful old building that has clearly been renovated, and the lobby, rooms, and rooftop bar/restaurant are beautiful. The bed was crazy comfortable, shower was a little weird (one of those new ones without a door) but very nice, and the room was overall comfy. The TV didn’t work when we first got into the room, and the sweet young woman at the front desk (Kaylee) came up to our room herself to see if she could get it going! There seemed to be some issue, but we left for dinner and when we returned it was working. That’s customer service! Thank you, Kaylee! We hope to come to HS again sometime soon and stay longer, and we will definitely come to The Waters!!
You can see the age and history of this building in these beautiful old floors!
Christmas tree in the hotel lobby
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience, especially the historic restoration!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Clayton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel. Great location! The bell staff was so friendly at check in and check out. Zero complaints!
Stayed 1 night in Dec 2025

4/10 Poor

mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I have never had a worst view from my hotel room in all my life and when we were checked in you were under 50% occupancy! The front desk clerk was nasty! Also we were told at 8am there was no F&B available on Thanksgiving day so we ate at Hale! I am from Detroit and now in Dallas! Couldn't watchtheLions on Thanksgiving and Michigan on Sunday because FOX was down! Not happy at all with our stay!!!
Stayed 4 nights in Nov 2025

6/10 Okay

Robert, Nichols Hills

Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully renovated hotel. It used to be medical offices so you see some of the original architecture in the building. Beds were comfortable, room was spacious. We were in room 504 and could see the walking trails and
Stayed 2 nights in Nov 2025

8/10 Good

Stephen, Lone Oak

Stayed 2 nights in Nov 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right across from national park staff was super knowledgeable about the area would stay again everyone I’m back
Stayed 1 night in Oct 2025

6/10 Okay

Mack

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Gino, Rogers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on bath house row, fun, food, shopping and great night life just doors away.
Stayed 1 night in Oct 2025

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, amenities
Very cool old hotel, but needed some upgrades to tiled floors. Restaurant on top was understaffed.
Stayed 1 night in Oct 2025

4/10 Poor

Hanming, Irving

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room quality and hotel service are not what I expected.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It's close to everything.
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Very nice place. Excellent restaurant.
Osso bucco!
Stayed 1 night in Nov 2025

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall stay was great.
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Pros: large room, high ceilings, pretty clean, restaurant and roof top bar on site nice Cons: Sliding farm door to bathroom got me trapped in bathroom when the guide turned, heavy farm door, toilet very loud, $30/day valet pretty steep Neutral:
Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were wonderful! Plus the hotel is located right on the main strip so you can walk to pretty much everything!
Stayed 2 nights in Oct 2025