Quality Inn & Suites Hot Springs-Lake Hamilton

2.5 star property

Photo gallery for Quality Inn & Suites Hot Springs-Lake Hamilton

Lobby
Exterior
Lobby
Seasonal outdoor pool
Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Pool
  • 24/7 front desk

Explore the area

Map
4319 Central Avenue, Hot Springs, AR, 71913
  • Hot Springs Mall
    ‪8 min walk‬
  • Oaklawn Racing Casino Resort
    ‪6 min drive‬
  • Garvan Woodland Gardens
    ‪14 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Hot Springs

With a stay at Quality Inn & Suites Hot Springs-Lake Hamilton in Hot Springs (Midtown), you'll be a 4-minute drive from Oaklawn Racing Casino Resort and 7 minutes from Bathhouse Row. .This hotel is 5 mi (8 km) from Hot Springs National Park and 6.9 mi (11.2 km) from Magic Springs and Crystal Falls.

What's nearby

  • Hot Springs Mall - 8 min walk - 0.7 km
  • Oaklawn Racing Casino Resort - 6 min drive - 5.4 km
  • Hot Springs National Park - 8 min drive - 9.0 km
  • Bathhouse Row - 9 min drive - 9.4 km
  • Garvan Woodland Gardens - 14 min drive - 13.3 km

Getting around

  • Malvern Station - 26 min drive
  • Hot Springs, AR (HOT-Memorial Field) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪David's Burgers - ‬3 min drive

About this property

Quality Inn & Suites Hot Springs-Lake Hamilton

Hotel in Hot Springs with free breakfast and a seasonal outdoor pool
Quality Inn & Suites Hot Springs-Lake Hamilton offers 90 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

This Hot Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed between October and May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Hot Springs
Quality Inn Hot Springs
Quality Inn Suites
Quality Inn & Suites Hot Springs-Lake Hamilton Hotel
Quality Inn & Suites Hot Springs-Lake Hamilton Hot Springs
Quality Inn & Suites Hot Springs-Lake Hamilton Hotel Hot Springs

Quality Inn & Suites Hot Springs-Lake Hamilton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 277 out of 1007 reviews
Rating 8 - Good. 291 out of 1007 reviews
Rating 6 - Okay. 213 out of 1007 reviews
Rating 4 - Poor. 121 out of 1007 reviews
Rating 2 - Terrible. 105 out of 1007 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Gilpatrick

Liked: Cleanliness, staff & service, room comfort

Strange layout

It was strange to have a Quality Inn and Comfort Inn at the same property. Also strange to have three separate buildings. It was disappointing that the building we were assigned to did not have an elevator to reach our second floor room.
Stayed 1 night in Mar 2025

10/10 Excellent

Keela

Stayed 1 night in Mar 2025

8/10 Good

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Parking lot had Big pot holes
Stayed 2 nights in Mar 2025

4/10 Poor

Anthony

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I wanna give an honest review of this place. I searched and searched and this hotel stuck out on the booking app. The pictures showed a room that was newly renovated and bathroom that was completely new! Well when we checked in we immediately noticed the car sized pot holes in the parking lot. They were massive. So when we got to our room the room was not remodeled it was just fresh paint. There was a musky smell and the internet would not connect to any of our devices! The signal was too weak! So the booking app pictures showed a brand new bathtub and newly remodeled bathroom. BUT THAT WAS NOT THE CASE! The bathtub was old old. They repainted an old bathtub and it was pealing the paint off really bad and it made the tub look nasty!! ( most definitely not the tub in the pictures) the shower curtain was ripped and tore so bad it was falling off the rod.. the curtain rod was so loose it was just about to fall off the wall!! I just want everyone to know they definitely are deceiving people with their brand new room pictures. I will say this. The bed was very comfortable and clean. As for would I stay here again. I wouldn’t mind staying here for the price but I don’t like expecting something new and clean and get something that old and musky! And they took a $50 cash deposit in case of any damage!! 😂😂😂😂
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

James

Liked: Staff & service
Handy to Oaklawn
Stayed 3 nights in Mar 2025

10/10 Excellent

Kwantin

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was Clclean & The staff was friendly.
Stayed 1 night in Mar 2025

8/10 Good

janina

Travelled with family
Liked: Property conditions & facilities
Good for the price. Clean.
Stayed 1 night in Mar 2025

10/10 Excellent

feleasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not feel safe. Bathroom was dirty. Desk worker was rude and had many issues when checking in.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Stayed 2 nights in Mar 2025

10/10 Excellent

Chad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice close to restaurants
Stayed 1 night in Feb 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only problem was the fridge in room 138 made a tapping noise all night. And one minor thing is the shower is to low. Tall people can’t wash their hair unless they aim it up and then it will spray all over the wall and soak the floor.
Stayed 2 nights in Feb 2025

4/10 Poor

Shannon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had to change rooms two times. First time the room was musty, second time it was smoky, third time we stayed, but there was a smell of perfume, maybe too strong cleaning products? I asked for my money back after the second room, and the front desk said give it one more chance, which I did. At that point it was late, I had been driving all day, and the thought of trying to find another hotel was overwhelming. The third room was okay, so stayed. The room itself was clean and comfortable. The grounds need maintenance and some attention. Front desk clerk was nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Manfredo, northridge

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Keila

Travelled with family and small children
No elevator, breakfast was so so. Ventilation could be improved as someone was smoking in a room downstairs and my room filled with the fumes/ smoke
Stayed 3 nights in Feb 2025

6/10 Okay

David

Travelled with family
Disliked: Room comfort
Bed was super hard, hardly got any rest the whole weekend. Nice people in the front office tho.
Stayed 2 nights in Feb 2025

4/10 Poor

Nick

Travelled with group
Stayed 2 nights in Feb 2025

10/10 Excellent

Darlene

Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean, comfortable and convenient. Nothing fancy but the bed was comfy and the shower was hot, it is perfect for its price point. Had a lovely stay.
Stayed 1 night in Feb 2025

4/10 Poor

Todd

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
- $20/night dog fee, no grass to bathroom or exercise. - Smoke/CO2 detector inoperable - battery removed and access door open. - Toilet like a Disney ride with only one secured bolt - Paint peeling off ceiling - Shower head hit me right above the navel - Freezer inoperable - so frosted over, no room to utilize. - Will never stay here again...
Stayed 2 nights in Feb 2025