Quality Inn & Suites Hot Springs-Lake Hamilton

2.5 star property

Photo gallery for Quality Inn & Suites Hot Springs-Lake Hamilton

Lobby
Seasonal outdoor pool
Lobby
Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Pool
  • 24/7 front desk

Explore the area

View map
4319 Central Avenue, Hot Springs, AR, 71913
  • Place, Hot Springs Mall
    ‪8 min walk‬
  • Place, Central Bowling Lanes
    ‪18 min walk‬
  • Place, Pirate's Cove Adventure Golf
    ‪19 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪8 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Smoking

8.4 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(41 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reviews

Quality Inn & Suites Hot Springs-Lake Hamilton Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 284 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 207 out of 1000 reviews
Rating 4 - Poor. 107 out of 1000 reviews
Rating 2 - Terrible. 107 out of 1000 reviews

Reviews

8/10 Good

Rachael

Stayed 1 night in Jul 2025

8/10 Good

Daniel

Stayed 1 night in Aug 2025

8/10 Good

richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location real close to everything
Stayed 1 night in Aug 2025

4/10 Poor

Norma

Travelled with family and small children
Liked: Staff & service, amenities
It was ok for one night. I wouldn’t stay for longer
Stayed 1 night in Aug 2025

10/10 Excellent

Leticia

Stayed 3 nights in May 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
There was some outside noise that was slightly annoying, overall not bad for a quick getaway!
Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It was a great place to turn in a long day. I'm still waiting on the funds that they held to be returned. It's only been 11 days....
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

DOT

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

8/10 Good

Lauren

Stayed 1 night in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Datril

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property represented nothing as shown online. The room smelled like mildew and was not clean. You step out the door to an undesirable population. I never checked in nor was a refund available. The worst experience I've ever had!
Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Amazing check in experience, but dirty room

Sorry, I forgot the lady's name on who checked us in, but absolutely loved how warm and kind she was. Very welcoming and just seemed to happy that we were there. Even tho we checked in after midnight she was still very nice. Id rate her the highest out of all my check ins with any hotels and Ive been to over 100s alone in the last 2 years, she would be my top 3 Id pick of whos customer service was above and beyond there isn't many like that left so please hire more like her! Im mainly leaving the review for her as shes worth it.. Now the room completely seperate situation, the AC was very noisy, rattling at times, shower head was loud, hair in the bedding, shower curtian, wall, shaving hair in the bathroom sink. Even though it was a non-smoking room, it reeked with smoke so bad that when I showed up the next morning to my daughters event she thought I had been smoking which was embarrassing smelling like an ashtray at my daughter's cheer competition. The door didnt really secure on the bottom as it seemed the frame didnt align straight but was thankfully able to securely twist the dead bolt with a little tug, and the latch at the top was ok. If i find the lady's name who checked us in on my paper, Ill update her name.
Stayed 1 night in Jul 2025

8/10 Good

bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weve stayed here many times. The room on the left side of the hotel (if facing from the road) are good clean rooms, the ones to the right are not quite as good
Stayed 2 nights in Jun 2025

6/10 Okay

Jill

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at the hotel staff were nice. Just gravel road messed up a little bit. Could be dangerous for some one a little older
Stayed 1 night in Jul 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jul 2025

8/10 Good

Leslie

Stayed 1 night in Jul 2025

8/10 Good

DANIEL

Liked: Cleanliness, property conditions & facilities
The room was clean, staff was very helpful. A nice place to stay.
Stayed 2 nights in Jul 2025

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was great.. people are not that nice that work there in the office
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a Wonderful time Absolutely Loved staying here
Stayed 2 nights in Jul 2025

6/10 Okay

Malisa

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The bathroom shower had mold growing, there was a poop stain above the towel rack. We had no towels in our room so at 11pm I had to walk all across the parking lot to go get them. The bed was comfortable. The chair in the room had terrible stains and needs to either be trashed or deep cleaned. The parking lot has massive pot holes. The pool is small but we didn’t plan on using that. The breakfast was a decent breakfast and their building for that was nice and clean and remodeling, should do the rest of the place.
Stayed 1 night in Jul 2025

2/10 Terrible

Brittany

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort

Ok for the money.

The room was clean but dim. There was 1 ceiling fixture, 1 bedside lamp, and the fixture above the vanity. Our biggest complaint is that the mattress did not fit the frame, so the mattress kept creeping away from the wall as we slept and our pillows would fall into the crevise. The breakfast was decent and the coffee was good. The pool is small but well maintained. All in all, we'd gladly stay there again.
Stayed 2 nights in Jul 2025