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Hotel Luzernerhof

4.0 star property

Photo gallery for Hotel Luzernerhof

Interior
Triple Room
Property entrance
Daily continental breakfast (CHF 20 per person)
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View map
Alpenstrasse 3, Lucerne, 6004
  • Lucerne Town Hall
    ‪6 min walk‬
  • Chapel Bridge
    ‪6 min walk‬
  • KKL Lucerne
    ‪8 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

Single Room

Single Room

7.8 out of 10
Good
(14 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • Sleeps 2
  • 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(59 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Classic Penthouse

Classic Penthouse

Classic Penthouse

8.0 out of 10
Very good
(3 reviews)
  • 70 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About the area

Lucerne

Hotel Luzernerhof is in the heart of Lucerne, within a 5-minute walk of Bourbaki Panorama and Lion Monument. .This hotel is 0.5 mi (0.8 km) from KKL Lucerne and 0.6 mi (1 km) from Chapel Bridge.

What's nearby

  • Lion Monument - 5 min walk - 0.4 km
  • Lucerne Town Hall - 6 min walk - 0.6 km
  • Chapel Bridge - 6 min walk - 0.6 km
  • KKL Lucerne - 8 min walk - 0.7 km
  • Swiss Transportation Museum - 3 min drive - 2.1 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • EuroAirport Airport (BSL) - 67 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • Conditorei Heini
  • ‪Kanchi indian cuisine - ‬2 min walk
  • ‪Vesper - ‬2 min walk
  • Barbatti

About this property

Hotel Luzernerhof

Boardwalk/promenade hotel with a 24-hour front desk and a bar
Hotel Luzernerhof offers 64 accommodations with espresso makers and safes. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 64 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Regina Bar - Onsite bar. Open daily.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
  • A bar/lounge

Restaurants on site

  • Regina Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.8 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Hotel Luzernerhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 282 out of 677 reviews
Rating 8 - Good. 245 out of 677 reviews
Rating 6 - Okay. 88 out of 677 reviews
Rating 4 - Poor. 41 out of 677 reviews
Rating 2 - Terrible. 21 out of 677 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Blesilda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the penthouse room and was excellent. We love the space and the views in our balcony.
Stayed 2 nights in May 2025

8/10 Good

Alexander

Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Right on a main bus line to train station and Mt. Pilatus
Stayed 2 nights in May 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a junior suite which was perfect. The location is great, just a short walk from most places. Highly recommend
Stayed 5 nights in May 2025

10/10 Excellent

Adriane, Toms River

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in convenient location. Good breakfast. Would definitely recommend.
Stayed 2 nights in Apr 2025

6/10 Okay

Holly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Liked the location. Did not like the smell in the lobby and was not impressed with the breakfast selection for the price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Harini

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the hotel employees were friendly and very helpful.
Stayed 1 night in Apr 2025

8/10 Good

Liping, San Ramon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 3 nights in Apr 2025

8/10 Good

sehim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice, and the area is fantastic
Stayed 2 nights in Apr 2025

4/10 Poor

Marcelo, San Jose

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucho olor a cigarro en el lobby y pasillos, el desayuno muy pobre, las habitaciones de poca calidad y espacio.
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended.

Good location, hotel, room is clean, good size room, our room had the lake and swiss alps view which made it more memorable. We will definitely come back. Highly recimmended!
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor cleanliness

We booked the rooftop penthouse. Views were good but room was very dusty, old smelly carpets. No window blinds on bath room windows, fridge not working.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel was amazing. We had originally booked a different hotel, which turned out to be completely misleading. After a stressful search for alternative accommodations, this hotel welcomed us right away and had a room ready almost immediately. While the room didn’t have a view, the location was perfect—within walking distance of everything we needed. The free Wi-Fi, delicious breakfast, and extremely comfortable bed made our stay even better. Although it was slightly on the pricier side, the quality and service made it well worth it. Highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 2 nights in Apr 2025

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic comfy single box room. Very welcoming and helpful staff, super convenient for the hostoric town and lake.
Stayed 1 night in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight stay. Good location and view of the lake from our window
Stayed 1 night in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Vinal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lot of fun. The properly has old Swiss architecture that we absolutely loved. high quality upgraded beds and bathrooms that made the trip super comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great as a solo traveler. Easy to find. Bus stop right out front that takes you directly to the train station, old quarter or Kriens to visit Mt. Pilatus. Great location. Clean and convenient!
Stayed 4 nights in Apr 2025

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

ATHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a decent experience only problem was noise there were some construction going on in a nearby building. Decent nevertheless
Stayed 2 nights in Mar 2025

8/10 Good

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern and clean and the location was great. The only complaint was that the lobby and hallways (even on the 4th floor) smelled like cigarette smoke throughout the day. Thankfully the room did not.
Stayed 2 nights in Mar 2025