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Hotel Alexandra

4.5 star property

Photo gallery for Hotel Alexandra

Interior
Exterior detail
Breakfast, lunch and dinner served
Seasonal outdoor pool
43-inch flat-screen TV with satellite channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

View map
32 City Garden Road, North Point, Hong Kong
  • Place, Times Square Shopping Mall
    ‪2 min drive‬
  • Place, Hong Kong Convention and Exhibition Centre
    ‪2 min drive‬
  • Place, Happy Valley Race Course
    ‪2 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

8.0 out of 10
Very good
(10 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

1 bedroom, minibar, in-room safe, blackout curtains

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Diamond Seaview Room

1 bedroom, minibar, in-room safe, blackout curtains

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Diamond City View Room

1 bedroom, minibar, in-room safe, blackout curtains

Diamond City View Room

7.6 out of 10
Good
(31 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

8.4 out of 10
Very good
(49 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Similar properties

Exterior detail

Dorsett Wanchai Hong Kong

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 1,065 reviews
The price is AU$222
includes taxes & fees
9 Oct - 10 Oct
Dorsett Wanchai Hong Kong

About the area

Hong Kong Island

A stay at Hotel Alexandra places you in the heart of Hong Kong Island, within a 5-minute drive of Sogo Causeway Bay and Happy Valley Race Course. .This luxury hotel is 1.4 mi (2.3 km) from Times Square Shopping Mall and 1.7 mi (2.7 km) from Taikoo Place.

What's nearby

  • Times Square Shopping Mall - 2 min drive - 2.4 km
  • Hong Kong Convention and Exhibition Centre - 2 min drive - 2.8 km
  • Happy Valley Race Course - 2 min drive - 2.8 km
  • Pacific Place - 3 min drive - 3.4 km
  • Lan Kwai Fong - 4 min drive - 4.5 km

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Uncle Ben Coffee - ‬2 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪PAUSE It - ‬2 min walk
  • ‪星巴克 - ‬2 min walk

About this property

Hotel Alexandra

Luxury hotel with a fitness center and a seasonal outdoor pool
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 840 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Cafe A, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hong Kong Island? This hotel has 9990 square feet (928 square meters) of space consisting of a conference center and 5 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Reviews

Hotel Alexandra Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 408 out of 846 reviews
Rating 8 - Good. 283 out of 846 reviews
Rating 6 - Okay. 88 out of 846 reviews
Rating 4 - Poor. 42 out of 846 reviews
Rating 2 - Terrible. 25 out of 846 reviews

Reviews

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The first room was noisy and some functions not working but they changed the room immediately.
Stayed 8 nights in Jun 2025

10/10 Excellent

JOYCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service! Staff were so much helpful. Food is great . The room is clean.
Stayed 3 nights in Jun 2025

8/10 Good

ah ming

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like the lobby and bling in all the best to common area. Friendly staff and helpful
Stayed 7 nights in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train system
Stayed 4 nights in Jun 2025

8/10 Good

Ling

Liked: Cleanliness, amenities, property conditions & facilities
Good price and convenience
Stayed 2 nights in Jun 2025

10/10 Excellent

Yat

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Great location, footbridge connects to MTR station. Lots of restaurants nearby. Thank you reception for upgrading us to a partial seaview room. Cons: 1. Dirty hard floor 2. Soundproofing not great 3. Squeaky bed
Stayed 1 night in Jun 2025

8/10 Good

Lulu Chui Wah

Liked: Cleanliness, property conditions & facilities
Very convenient location
Stayed 7 nights in Jun 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks good
Stayed 1 night in Jun 2025

6/10 Okay

Jessie

Travelled with family
Liked: Cleanliness
The place is okay
Stayed 3 nights in Jun 2025

10/10 Excellent

CLIFFTON

Liked: Cleanliness, amenities, property conditions & facilities
friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

Yu, Signal Mountain, TN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view of victoria harbor
Stayed 7 nights in May 2025

8/10 Good

pui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia did not put my middle name which caused a few problems at check in.Had to show my booking with Expedia app which I had my middle name in the app.I has to show my email from Expedia plus my mobile number so I could get the room.Got a room directly in front of the lifts so can hear some noise.The heavy chair in the room so when I try to sit down would can a noise on the floor.This I can hear from the room above me.If you do not come by taxi and come by MTR then you have to get to the hotel over the bridge which has positives.You avoid the bright sunshine / when it rains.Luckily I read previous customers about how to get to hotel.The room was adequate especially for Hong Kong.Bathroom was clean.There was also a face flannel which quite a few hotels no longer provide.The was face tissue too.A negative was not drinking water.In other North Point hotels that I stayed in.There was filtered water with a jug to contain the water.Hotel has breakfast,lunch,tea time and dinner but did not have time to sample.I find May hotel prices are affordable.If same low prices will definitely return.The daily cleaning you can press clean my room or do not disturb.Will look forward my next visit to Hotel Alexandra if prices is low but sadly looking at November time I doubt I am willing to pay the double the price !
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay; staff are helpful and attentive.
Stayed 4 nights in Jun 2025

8/10 Good

Yik Sum

Stayed 1 night in Jun 2025

10/10 Excellent

Guohua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Guohua

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

8/10 Good

Mei Po Mabel

Stayed 3 nights in May 2025

10/10 Excellent

Yuk Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in May 2025

10/10 Excellent

YIN PING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025

10/10 Excellent

Nikaela

Stayed 1 night in May 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to all transports, supermarkets, convenient store and restaurants. An issue arises in the room during our stay on the 6th day, and staff swiftly switched our room to another which was pleasant.
Stayed 13 nights in May 2025

10/10 Excellent

Annie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location is super convenient. It is just a two minute walk when you get off the A11 airport bus.
Stayed 15 nights in May 2025

10/10 Excellent

Kit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to MTR, supermarket and restaurants
Stayed 6 nights in May 2025

10/10 Excellent

Yuk Fung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We like its convenience
Stayed 5 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness

Average

Concierge service is superb. Reception and restaurant staff are amazing. Pricing is v reasonable. The room however on the first floor has a stench that is probably due to the piping. Got room service to spray some fragrance but wonder if this is the way forward.
Stayed 1 night in May 2025