Holzhau Ski Resorts

Everything was perfect. Clean room, safe underground parking and very good breakfast. Comfortable beds and sleeping without any disturbance. Reliable WiFi.

Leider mangelt es an kompetenten Personal. Beim Frühstück verstand die junge Frau mangels Sprachkenntnissen in Deutsch und/oder Englisch nicht meine Fragen bezüglich des Frühstücks, an der Rezeption war es nicht möglich, eine Rechnung auf die korrekte Firmenadresse zu bekommen.

The rooms are very nice. The staff was helpful. The hotel is convenient to the old city. The cafe and restaurant were excellent. Free parking was convenient.

This time, we couldn't be accommodated in this property due to the fact we had forgotten one photo ID. We understood that'. The receptionist perfectly explained the rules. The refund was processed by the booking company. That's fine. The strange experience was in the restaurant we used before heading back home. The tip was rounded up much higher we mentioned. It was bizarre. After calling the hotel's restaurant first we heard we need to come back to do refund difference through the terminal which was rather inconvenient while we just returned back home. Fortunately, quite promptly, the restaurant manager called us back and mentioned that all had been fixed. It was a very unfortunate stay for us this time comparing to our very first visit in this hotel last year. I am aure that next time we will be able to enjoy this hotel facilities fully again. Thank you

This is a beautiful and quiet hotel, perfect for a relaxing weekend. A few things to be aware of for future guests: the main parking lot fills up very quickly on weekend evenings. There is an additional lot across the street, but it's easy to miss until you see other cars parked there. Also, note that the restaurant does not have its own restroom facilities.