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Holiday Inn & Suites Penang Prai by IHG

3.5 star property

Photo gallery for Holiday Inn & Suites Penang Prai by IHG

Seasonal outdoor pool
Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace
Property entrance
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

View map
1919 Menara Sentral, Jalan Juru Sentral, Bukit Mertajam, Penang, 14000
  • Place, KPJ Penang Specialist Hospital
    ‪5 min drive‬
  • Place, St. Anne's Church
    ‪7 min drive‬
  • Place, AEON Mall Bukit Mertajam
    ‪8 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪29 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Kitchenette

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette (Dining)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchenette (Dining)

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Kitchenette (Dining)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchenette (Dining)

  • Sleeps 5
  • 1 Twin Bed

View all photos for Suite, 2 Single Beds, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Single Beds, Kitchenette

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Bukit Mertajam

Located in Bukit Mertajam, Holiday Inn & Suites Penang Prai by IHG is within a 10-minute drive of KPJ Penang Specialist Hospital and Bukit Kecil Hujung. .This hotel is 12.9 mi (20.7 km) from Queensbay Mall and 15 mi (24.2 km) from KOMTAR.

What's nearby

  • KPJ Penang Specialist Hospital - 5 min drive - 4.2 km
  • Bukit​ Mertajam Hospital - 7 min drive - 4.2 km
  • St. Anne's Church - 7 min drive - 6.9 km
  • AEON Mall Bukit Mertajam - 8 min drive - 7.3 km
  • Sunway Carnival Mall - 9 min drive - 10.7 km

Getting around

  • Penang Sentral - 15 min drive
  • Penang Intl. Airport (PEN) - 36 min drive

Restaurants

  • ‪Petron - ‬2 min walk
  • ‪Rutin - ‬6 min walk
  • ‪噢噢白咖啡 O O White Coffee - ‬7 min walk
  • ‪The Group Cafe & Bar - ‬7 min walk
  • ‪Forest City @ Juru Sentral - ‬2 min walk

About this property

Holiday Inn & Suites Penang Prai by IHG

Hotel in Bukit Mertajam with 2 restaurants and a 24-hour fitness center
Holiday Inn & Suites Penang Prai by IHG offers 332 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels, pay movies, and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Bukit Mertajam hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 332 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
Holiday Inn & Suites Penang Prai by IHG has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 62 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 36 floors
  • At least 80% of food locally-sourced
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 62 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Touch 'n Go eWallet, Boost, GrabPay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

& Suites Penang Prai By Ihg
Holiday Inn Suites Penang Prai an IHG Hotel
Holiday Inn & Suites Penang Prai by IHG Hotel
Holiday Inn Hotel Suites Penang Prai an IHG Hotel
Holiday Inn & Suites Penang Prai by IHG Bukit Mertajam
Holiday Inn & Suites Penang Prai by IHG Hotel Bukit Mertajam

Reviews

Holiday Inn & Suites Penang Prai by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

8/10 Good

Boon

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good brand new hotel

The presentation of towel no good, you can save the world to put less instead of too much. You may left a note at wall, you may request more if needed. I saw more than 6 towel. Car park exit under construction, please keep up
Stayed 1 night in Jun 2025

10/10 Excellent

HUNG TSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

ZHENG

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Kim Kean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

LI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025