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Comfort Hotel Hiroshima Otemachi

3.0 star property

Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Property amenity
Standard Twin Room, 2 Single Beds, Non Smoking
Property amenity
Check-in/check-out kiosk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Place, Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Place, Hiroshima Peace Memorial Museum
    ‪6 min walk‬
  • Place, Atomic Bomb Dome
    ‪13 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪54 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact)

8.4 out of 10
Very good
(43 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact)

8.6 out of 10
Excellent
(13 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(33 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Hiroshima

Located in Hiroshima (Hiroshima City Centre), Comfort Hotel Hiroshima Otemachi is within a 5-minute drive of Hiroshima Museum of Art and Hiroshima Green Arena. .This hotel is 1.4 mi (2.3 km) from Hiroshima Castle and 1.5 mi (2.3 km) from Shukkeien.

What's nearby

  • Hiroshima Peace Memorial Park - 6 min walk - 0.5 km
  • Hiroshima Peace Memorial Museum - 6 min walk - 0.5 km
  • Atomic Bomb Dome - 13 min walk - 1.1 km
  • Hiroshima Green Arena - 19 min walk - 1.6 km
  • Hiroshima Castle - 4 min drive - 2.5 km

Getting around

  • Chuden-mae Station - 2 min walk
  • Nishi-Hiroshima Station - 4 min drive
  • Hiroshima Airport (HIJ) - 54 min drive

Restaurants

  • ‪中華そば 陽気大手町店 - ‬2 min walk
  • ‪油そば専門店 みや寺 大手町店 - ‬2 min walk
  • ‪デリカセロリ - ‬3 min walk
  • ‪麺屋 会心の一振り - ‬1 min walk
  • ‪八起 - ‬3 min walk

About this property

Comfort Hotel Hiroshima Otemachi

Hotel with free breakfast, near Hiroshima Museum of Art
Comfort Hotel Hiroshima Otemachi offers 258 accommodations with coffee/tea makers and slippers. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 258 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 320 out of 713 reviews
Rating 8 - Good. 274 out of 713 reviews
Rating 6 - Okay. 94 out of 713 reviews
Rating 4 - Poor. 17 out of 713 reviews
Rating 2 - Terrible. 8 out of 713 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Aloise, Frisco

Liked: Staff & service
Great location. Good service and rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although a 25 min tram ride from Hiroshima station, this hotel is well located in other ways. The Hiroshima Peace Park, the Dome and all things related to the bimbing of Hiroshima are located within a very short distance! We would stay here again!
Stayed 3 nights in Jun 2025

8/10 Good

paul

Stayed 1 night in Jun 2025

10/10 Excellent

Denny

Liked: Staff & service, amenities, property conditions & facilities
Perfect location in relation to Peace Park. Also close to the boat I used to get to Miyajima. Great Hotel!
Stayed 4 nights in Jun 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 7 nights in Jun 2025

8/10 Good

Hazel

Quick efficient check in, smallish rooms with no area to store clothes but had slippers, pyjamas, toothbrush, toothpaste, shaver, brush and bathroom item that you require. Large TV and plenty of towels
Stayed 1 night in May 2025

4/10 Poor

Karen

Travelled with group
Liked: Cleanliness
The room was not what it looked like when we booked, it was nothing like the photo on the website, the breakfast was not very good at all
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
This was my first hotel stay after being in hostels for most of the trip and for such a cheap price it was one of the best stays I've had. The property was so modern and clean and the staff were incredibly kind. The breakfast was delicious as well! If was very close to a lot of transportation but wasn't too crazy busy despite being near a major tourist attraction! Loved my stay here overall!
Stayed 3 nights in Jun 2025

8/10 Good

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very well placed, just beside the railway, and walking distance to museums and activities. The rooms are super small (i took a big double bed ) for 2 people and there is no place to open the suit case. But they have a good breakfast and the personal is nice
Stayed 3 nights in May 2025

10/10 Excellent

France

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location in Hiroshima. Close to public transit and walking distance to many attractions: Hiroshima castle, Peace memorial park, Atomic Bomb Dome and ferry to Miyajima. Great breakfast selection that changed daily. Small but efficient, clean room and comfortable beds. All the staff is friendly, polite and very helpful. Highly recommend this hotel, great value.
Stayed 3 nights in May 2025

10/10 Excellent

Wai Yuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast. Coloseto the Hiroshima Memorial Park
Stayed 3 nights in May 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

MARK

Stayed 1 night in May 2025

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and easy to get to transport
Stayed 2 nights in May 2025

10/10 Excellent

Darren, Lake Tyers Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, if only slightly hard to step into the tub :). Staff were great, very helpful. I forwarded my luggage from previous hotel and the staff helped track it down for me. Complimentary breakfast was very handy :) Would happily stay there again!
Stayed 5 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Japanese hotel where the focus is always on the customer. Never found a complaint with any service in Japan. It is shame the rest of the world did not follow the Japanese way of service.
Stayed 1 night in May 2025

8/10 Good

kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very close to the Peace Memorial park. Was a less busy quiet area and close to the train station, there were food option nearby. Our room was very small but served its purpose, bathroom very small. Friendly staff and breakfast buffet was good, saved time and money so didn't have to search for breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and functionable. The street cars run in front of the hotel, which is convenient but very noisy. They do stop at some point in the late evening. The city has more police, ambulance, and fire sirens than any other city we have been to.
Stayed 3 nights in May 2025

8/10 Good

Luca Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Buon hotel vicino al peace memorial park
Stayed 2 nights in Apr 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness
We stayed here one night after catching the ferry from Kagoshima. The room was standard but very comfortable. The amenities are mostly not accessible currently due to renovations but we had a big breakfast which was ¥3000 each. We ended up ordering uber eats for dinner. The check in attendant tried to sell me 3 different upgrades, ¥20000 for upgrade to top floor ,¥25000 for upgrade to top floor with breakfast included and ¥2000 extra for a separate shower and bath, I just wanted to check in and relax!
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to various tourist destinations, accessible by bus/tram, great free breakfast, but rooms are quite small
Stayed 3 nights in Apr 2025

10/10 Excellent

Chantel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 2 nights. The room was small but worked fine for a family of 4. We were worried the beds were going to be too small to sleep comfortably but they were an XL twin and comfortably slept an adult and child in each bed. This hotel was close to dining options, was in a safe area and the best part it was in walking distance to the Peace Museum. Also was right on the streetcar line which made getting to the train station easy. Hiroshima is a beautiful city.
Stayed 2 nights in Apr 2025

8/10 Good

Donican

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and free breakfast was great. Soundproofing of rooms could be better though, especially since there was one night where noisy foreign guests were talking loudly in the hallways for long periods.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025