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Comfort Hotel Hiroshima Otemachi

3.0 star property

Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Standard Twin Room, 2 Single Beds, Non Smoking
Lobby
Property amenity
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Place, Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Place, Hiroshima Peace Memorial Museum
    ‪6 min walk‬
  • Place, Atomic Bomb Dome
    ‪13 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪63 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(37 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact)

8.0 out of 10
Very good
(17 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact)

8.4 out of 10
Very good
(48 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

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Lobby
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  • Restaurant
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The price is AU$91
18 Jan - 19 Jan 2026
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About the area

Hiroshima

Located in Hiroshima (Hiroshima City Centre), Comfort Hotel Hiroshima Otemachi is within a 5-minute drive of Hiroshima Museum of Art and Hiroshima Green Arena. .This hotel is 1.4 mi (2.3 km) from Hiroshima Castle and 1.5 mi (2.3 km) from Shukkeien.

What's nearby

  • Hiroshima Peace Memorial Park - 6 min walk - 0.5 km
  • Hiroshima Peace Memorial Museum - 6 min walk - 0.5 km
  • Hiroshima National Peace Memorial Hall for the Atomic Bomb Victims - 9 min walk - 0.8 km
  • Atomic Bomb Dome - 13 min walk - 1.1 km
  • Hiroshima Green Arena - 19 min walk - 1.6 km

Getting around

  • Chuden-mae Station - 2 min walk
  • Nishi-Hiroshima Station - 4 min drive
  • Hiroshima Airport (HIJ) - 54 min drive

Restaurants

  • ‪麺屋 会心の一振り - ‬1 min walk
  • ‪油そば専門店 みや寺 大手町店 - ‬2 min walk
  • ‪てらにし珈琲店 - ‬1 min walk
  • ‪中華そば 陽気大手町店 - ‬2 min walk
  • ‪八起 - ‬3 min walk

About this property

Comfort Hotel Hiroshima Otemachi

Hotel with free breakfast, near Hiroshima Museum of Art
Comfort Hotel Hiroshima Otemachi offers 258 accommodations with coffee/tea makers and slippers. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 258 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,300 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 371 out of 818 reviews
Rating 8 - Good. 309 out of 818 reviews
Rating 6 - Okay. 108 out of 818 reviews
Rating 4 - Poor. 22 out of 818 reviews
Rating 2 - Terrible. 8 out of 818 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sonja

Travelled with partner
Liked: Amenities
Convenient area
Stayed 3 nights in Sep 2025

10/10 Excellent

Carl

Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and welcoming staff, clean, convenient luggage storage before and after checkin and checkout.
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel, Holetown

Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
An adequate property with comfortable rooms. We thought the breakfast was very good. Handily located for getting to the Peace Museum and to the station. Definitely up to a 3 star standard.
Stayed 3 nights in Sep 2025

4/10 Poor

Tommy

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My mattress was very obviously worn out by everybody sleeping in the same spot and caused me back pain. It should be replaced. My pillow was also uncomfortable. The hotel is very clean but also old. Nothing is dirty but looks old and damaged.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

A great location and convenient for transport. Clean rooms and helpful staff.
Stayed 2 nights in Sep 2025

2/10 Terrible

Dashyanta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse place ever. DO NOT COME HERE. Spend your hard earned money at a better place for less. Staff is rude. Do not do business with them. You will regret it if you do.
Stayed 1 night in Sep 2025

8/10 Good

Chong

Stayed 2 nights in Sep 2025

10/10 Excellent

Bernie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

Super helpful staff, very clean and comfortable room. Excellent breakfast! Close location for the Peace Park and trams.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Friendly staff. Very convenient to move around the city. Such as taking a walk to the Dome or the Castle. And close to many shops and restaurants.
Stayed 3 nights in Aug 2025

6/10 Okay

Christine

Stayed 1 night in Aug 2025

8/10 Good

Isaac K.

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff! Room was a little small but didn't spend much time in it anyways. Clean facilities, great breakfast. My only issue was the elevators. Watch out, they don't have motion sensors so get through the door fast, or they'll close on you with your coffee in hand! Isaac S.
Stayed 6 nights in Aug 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service

Great location!

Stayed 5 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2025

10/10 Excellent

Ohit

Liked: Cleanliness, staff & service, property conditions & facilities
急に旅が決まって利用しました。 また機会があれば行きます
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, staff is very courteous, very clean and offers various convenient services. Definitely recommend this place.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We came to see the Hiroshima peace memorial. It was an easy walk for us. Transit for those who didn’t want to walk was very accessible.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yoon Sik

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
very clean and good location for major tourist spots
Stayed 3 nights in Jul 2025

10/10 Excellent

Dieter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Dieter

Travelled with family
Liked: Amenities
Very nice hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Romulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort

Breakfast

At the breakfast, too many people were coming at the same time. Need to wait for a while until we could get seats. Too many people were on the line for food and some of foods were empty.
Stayed 1 night in Jul 2025

10/10 Excellent

Ace Christian

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great buffet and close to the tram
Stayed 3 nights in May 2025