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Candeo Hotels Hiroshima Hatchobori

3.5 star property

Photo gallery for Candeo Hotels Hiroshima Hatchobori

Lobby lounge
Hallway
View from room
Lobby
Public bath

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

View map
14-1 Hatchobori, Naka-ku, Hiroshima, Hiroshima, 730-0013
  • Place, Hiroshima Peace Memorial Park
    ‪11 min walk‬
  • Place, Atomic Bomb Dome
    ‪12 min walk‬
  • Place, Hiroshima Green Arena
    ‪14 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪54 min drive‬

Room options

View all photos for Double Room, Non Smoking (16 ㎡)

View from room

Double Room, Non Smoking (16 ㎡)

8.4 out of 10
Very good
(16 reviews)
  • 16 sq m
  • Bay view
  • Sleeps 3
  • 1 Double Bed

View all photos for Queen Room with Terrace, Non Smoking (16 ㎡)【3rd floor】

1 bedroom, soundproofing, free WiFi, bed sheets

Queen Room with Terrace, Non Smoking (16 ㎡)【3rd floor】

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner King Room, Non Smoking (19 ㎡)

View from room

Corner King Room, Non Smoking (19 ㎡)

9.2 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner King Room, Non Smoking (For 3 Adults) (19 ㎡)

View from room

Corner King Room, Non Smoking (For 3 Adults) (19 ㎡)

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Twin Room, Non Smoking (18 ㎡)

1 bedroom, soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking (18 ㎡)

9.2 out of 10
Wonderful
(25 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (For 3 Adults) (18 ㎡)

1 bedroom, soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking (For 3 Adults) (18 ㎡)

9.4 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room, Multiple Beds, Non Smoking

  • 21 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for King Room with desk, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

King Room with desk, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Room, Non Smoking

Deluxe King Room, Non Smoking

Deluxe King Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Business Double Room, Non Smoking for single use

1 bedroom, soundproofing, free WiFi, bed sheets

Business Double Room, Non Smoking for single use

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking for single use

View from room

Double Room, Non Smoking for single use

7.6 out of 10
Good
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for King Room with desk, Non Smoking for single use

1 bedroom, soundproofing, free WiFi, bed sheets

King Room with desk, Non Smoking for single use

7.2 out of 10
Good
(5 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Business Double Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Business Double Room, Non Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Executive Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [For 2 Guests] Run of the House, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

[For 2 Guests] Run of the House, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for [For 1 Guest] Run of the House, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

[For 1 Guest] Run of the House, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Hiroshima

A stay at Candeo Hotels Hiroshima Hatchobori places you in the heart of Hiroshima, steps from Hiroshima Central Shopping District and 5 minutes by foot from Memorial Cathedral for World Peace. .This spa hotel is 16.3 mi (26.3 km) from Itsukushima Shrine and 15.3 mi (24.7 km) from Miyajima Ferry Terminal.

What's nearby

  • Hiroshima Central Shopping District - 1 min walk - 0.2 km
  • Hiroshima Peace Memorial Park - 11 min walk - 0.9 km
  • Atomic Bomb Dome - 12 min walk - 1.0 km
  • Hiroshima Green Arena - 14 min walk - 1.2 km
  • Hiroshima Peace Memorial Museum - 16 min walk - 1.4 km

Getting around

  • Hatchobori Station - 2 min walk
  • Hiroshima Yokogawa Station - 4 min drive
  • Hiroshima Airport (HIJ) - 37 min drive

Restaurants

  • ‪ドトールコーヒーショップ 広島八丁堀京口門店 - ‬1 min walk
  • ‪モスバーガー 広島八丁堀店 - ‬1 min walk
  • ‪海鮮酒場 番屋七宝丸 八丁堀店 - ‬1 min walk
  • ‪尾道ラーメン 暁 - ‬1 min walk
  • ‪とことこ - ‬1 min walk

About this property

Candeo Hotels Hiroshima Hatchobori

Hotel in Hiroshima with a full-service spa and a sauna
Candeo Hotels Hiroshima Hatchobori offers 183 air-conditioned accommodations with complimentary bottled water and bathrobes. 40-inch flat-screen televisions come with pay movies.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Hiroshima hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are 2 hot springs on site.

Make yourself at home in one of the 183 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as hot springs, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access and a vending machine.
At Candeo Hotels Hiroshima Hatchobori, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Candeo Hotels Hiroshima Hatchobori has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 1,430 for children
  • A restaurant

Things to do

  • 2 hot springs
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • 2 hot springs
  • Hot tub
  • Massage
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • Lift

More

  • 14 floors
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CANDEO HOTELS HIROSHIMA HATCHOBORI Hotel
CANDEO HOTELS HATCHOBORI Hotel
CANDEO HOTELS HATCHOBORI
Candeo Hotels Hiroshima Hatchobori Hotel
Candeo Hotels Hiroshima Hatchobori Hiroshima
Candeo Hotels Hiroshima Hatchobori Hotel Hiroshima

Candeo Hotels Hiroshima Hatchobori Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 303 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Camelia

Stayed 1 night in Aug 2025

8/10 Good

MARIO

Travelled with family
Liked: Cleanliness, staff & service
Very small room. Long waiting for elevators. Poor breakfast. Not the best in Japan
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and value for money
Stayed 1 night in Jul 2025

6/10 Okay

Amelie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a hard time finding the front desk which is at the 13th floor. The service was really good. The breakfast as well. The AC was not strong enough for our room. Otherwise everything was fine.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was filling but hardly any fruit was served as shown on the hotel website.
Stayed 4 nights in Jul 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location - easy to get to Hiroshima Station on the tram. Close to large shopping area. Nice spa on the top floor - but it’s a Japanese onsen, so separate spas for men and women and it’s 100% nude. Breakfast leaned more to Asian tastes but there enough Western options to get by. Room was clean, if a bit on the small side. Overall, a good option for those traveling to Hiroshima who want something safe, clean and welcoming without breaking the bank.
Stayed 2 nights in Jul 2025

8/10 Good

Himel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Extra large bed and comfortable. Very quiet and nice place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, tram stops right outside, you can catch tram to Mayajima for 240 yen, ferry 500 yen return. Great hotel, spotless rooms, great service, super onsen. Everything you need close by, Hiroshima Castle has excellent displays inside, also try Okinomiyaki at small restaurant behind gift shop, not yo be missed. Close to atom bomb dome and peace memorial park too. .
Stayed 6 nights in May 2025

10/10 Excellent

Benjamin

Stayed 2 nights in May 2025

6/10 Okay

Cristina

Liked: Staff & service
Disliked: Cleanliness

Okay stay

Generally good but cleanliness needs improvement, quite dusty and sofa stained.
Stayed 3 nights in May 2025

6/10 Okay

John, London

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Weird hotel. Reception’s nearly at the top of the building as is breakfast. Apparently there’s some sort of group bath (ick!) on the top floor. There’s open discrimination against males with tattoos using it though. First the negatives. The room has no storage space so all your clothing is staying in your suitcases. You can’t open the windows so smells will linger. Slightly confusing room cleaning model. Graffiti adorns the entrance to the building. Checkout involves posting your key in a box on the ground floor. On the plus side the hotel is conveniently located for the A-bomb monuments/Museum, castle and Hiroshima Station which are all within walking distance. Also, The room was clean, quiet and the hotel staff were polite. The smart toilet is great! Nothing special and nothing terrible.
Stayed 4 nights in May 2025

10/10 Excellent

Vincent, Richmond

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location and amenities of the property are great.The spa was an additional bonus!
Stayed 3 nights in May 2025

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hiroshima hideaway

This hotel has an unusual entry, having to go to the 13 th floor. The room was very small and not well organised. The breakfasts were predominantly Japanese with little Western food. The room had tissues which were terribly small and the toilet paper was wafer thin. The bed was comfortable. The shower was in the bathtub which was so deep it was challenging to get into and I have long legs.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location mid point between train station and A bomb museums Nicely kept, great onset on the roof
Stayed 1 night in May 2025

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was musty and smelt like a wet dog. When I asked for assistance with it, I was given fabreeze. I think the air conditioner in the room was ancient and not working accordingly but man... The smell was gastly. The staff were shells of their former selves which makes me believe they aren't paid and treated well. Just... Not worth it.
Stayed 4 nights in May 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Apr 2025

6/10 Okay

Alistair

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not the best hotel stayed in but adequate for our needs. Cleaning in room could be better.
Stayed 3 nights in May 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the room was smaller than some hotels it was clean and comfortable. There is a spa in the top floor and facilities for laundry, however these cannot be reserved and are frequently in use by other guests.
Stayed 4 nights in Apr 2025

8/10 Good

EITAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Polina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple of days in Hiroshima - the hotel was generally fine but annoying to have one side of the bed wedged up against the wall and the view being directly against the windows of the building next door so we had to keep the curtains closed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jazmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place, wish I stayed longer.
Stayed 1 night in Apr 2025

6/10 Okay

Max

Okay Stay in Hiroshima

The location of the hotel was not great. On the day we were leaving we requested a taxi and were told none were available and that we should try to hail one from the street. They did not have staff to assist with luggage. Finally, one of the receptionists agreed to assist in getting a taxi. We appreciated her assistance but the whole matter was difficult. The hotel is too far from the train station to cart your luggage to the streetcar. The breakfast was average at best with only undercooked scrambled eggs as a choice. Overall, our stay was okay but in the future I would choose a hotel closer to the central train station.
Stayed 3 nights in Apr 2025