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Quality Inn & Suites

2.5 star property

Photo gallery for Quality Inn & Suites

Free continental breakfast
Flat-screen TV, fireplace, pay films
Premium bedding, desk, iron/ironing board, WiFi
Combined shower/bathtub, free toiletries, hair dryer, towels
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View map
9704 97 St, High Level, AB, T0H1Z0
  • Place, High Level Sports Complex
    ‪17 min walk‬
  • Place, R.E. Walter Memorial Aquatic Centre
    ‪17 min walk‬
  • Place, Mackenzie Crossroads Museum and Visitors Centre
    ‪19 min walk‬
  • Airport, High Level, AB (YOJ)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Flat-screen TV, fireplace, pay films

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Room Efficiency Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Queen Room Efficiency Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Efficiency Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Queen Suite Efficiency Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

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About the area

High Level

Located in High Level, Quality Inn & Suites is connected to the convention center, within a 5-minute drive of High Level Outdoor Ice Rink and Mackenzie Crossroads Museum and Visitors Centre. .This hotel is 0.9 mi (1.4 km) from High Level Sports Complex and 0.9 mi (1.5 km) from R.E. Walter Memorial Aquatic Centre.

What's nearby

  • High Level Outdoor Ice Rink - 13 min walk - 1.1 km
  • High Level Sports Complex - 17 min walk - 1.5 km
  • R.E. Walter Memorial Aquatic Centre - 17 min walk - 1.5 km
  • Mackenzie Crossroads Museum and Visitors Centre - 19 min walk - 1.6 km
  • High Level Community Park - 7 min drive - 3.5 km

Getting around

  • High Level, AB (YOJ) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Matt's Pizza - ‬11 min walk
  • ‪Dairy Queen - ‬11 min walk
  • ‪A&W Restaurant - ‬8 min walk

About this property

Quality Inn & Suites

Quality Inn & Suites offers 66 accommodations with fireplaces and coffee/tea makers. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This High Level hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Treat yourself to a stay in one of the 66 guestrooms, featuring fireplaces and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreational amenities such as a nightclub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a vending machine.
Grab a bite to eat at Stardust Steakhouse, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.
Stardust Steakhouse - Onsite steakhouse. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Stardust Steakhouse

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Nightclub

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night, plus a deposit of CAD 100 per stay

Service animals are welcome, and are exempt from fees

2 total (up to 40 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Quality High Level

Quality Inn High Level

Quality Inn & Suites Hotel

Quality Inn & Suites High Level

Quality Inn & Suites Hotel High Level

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 93 out of 256 reviews
Rating 8 - Good. 86 out of 256 reviews
Rating 6 - Okay. 45 out of 256 reviews
Rating 4 - Poor. 19 out of 256 reviews
Rating 2 - Terrible. 13 out of 256 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the room a little cool and thermostat didn’t seem to do much. Didn’t use the fireplace. We will stay here again.
Stayed 1 night in Jan 2026

8/10 Good

Harvey, Yellowknife

Liked: Cleanliness, amenities, property conditions & facilities
The suite in High level was very impressive, clean, quiet, staff was excellent and helpful. The only minor negatives, there were no glasses to drink from as it was paper cups for coffee. Not fun having a glass of wine in a paper cup after a long drive and the hairdryer is so fall it's painful to blow dry your hair.
Stayed 1 night in Jan 2026

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Dec 2025

10/10 Excellent

Mariza

Stayed 1 night in Dec 2025

10/10 Excellent

Doraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Accommodated requests quickly and efficiently. Nice rest stop.
Stayed 1 night in Dec 2025

8/10 Good

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Hotel roo wax clean and the food was good
Stayed 1 night in Oct 2025

10/10 Excellent

Norman

Stayed 1 night in Nov 2025

6/10 Okay

William

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No charged lien and pillow cases ，MOD attitude were so bad ,rooms were not completely clean with room 144.and light is out. Water leaking from toilet with room127.dirty gloves on the table and higher temperature with fireplace with 122 steam room。it’s wasted our time almost 2hrs.my family are so mad ，we’ve never choice Quality Hotel pagain around the world .but the dinner and service are great.
Stayed 1 night in Nov 2025

2/10 Terrible

William

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Norman

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I am in High Level. It’s always an overnight stay and this accommodation is convenient right on the highway yet not noisy! Front desk is friendly and efficient. Fireplace is a real nice touch and takes the chill off the room in winter. Highly recommended
Stayed 1 night in Oct 2025

6/10 Okay

Arnold, Grande Prairie

Travelled with family
Liked: Cleanliness, staff & service
The roomwas clean and liked that the satellite tv had all channels, receptionist was helpful and friendly. Restaurant hours were limited.
Stayed 1 night in Sep 2025

10/10 Excellent

Kieran

Business traveller
Liked: Cleanliness, staff & service, amenities
Rooms were clean. The sign is still down outside and most of the gym equipment needs repair
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph, Yellowknife

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enough beds for a family of 7! Absolutely the best place for a large family!
Stayed 1 night in Aug 2025

8/10 Good

Hendrika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Jared

Liked: Cleanliness
Check in was very slow long line of people trying to get rooms, new modern room that was clean.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good hotel. Id stay again.
Stayed 1 night in Aug 2025

8/10 Good

Loretta

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Danielle

Great included breakfast. Rooms were very spacious; could have been cleaner.
Stayed 1 night in Aug 2025

8/10 Good

Allan

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Stayed 1 night in Aug 2025

10/10 Excellent

Derek

Very friendly staff and the breakfast was top notch, the only complaint was the latest they could do a check out was 12.
Stayed 1 night in Aug 2025

6/10 Okay

Jody

Stayed 1 night in Aug 2025

4/10 Poor

Dan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is one of the many old hotels in the area. Don't eat the onsite pizza, I swear it's a frozen bake.
Stayed 1 night in Jul 2025

8/10 Good

Ryan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very accomodating
Stayed 1 night in Jul 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025