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Arrow Hotel

Photo gallery for Arrow Hotel

Exterior
Family Suite | Living area
Reception
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View map
22 Rue des Landes, Hégenheim, Haut-Rhin, 68220
  • Place, Basel Zoo
    ‪7 min drive‬
  • Place, Marktplatz
    ‪7 min drive‬
  • Place, Basler Muenster
    ‪9 min drive‬
  • Airport, Mulhouse (MLH-EuroAirport)
    ‪7 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Double Murphy Bed

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(18 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Hégenheim

Located in Hégenheim, Arrow Hotel is within a 5-minute drive of St. Theresia and Kannenfeldpark. .This hotel is 2.3 mi (3.8 km) from Basel University and 2.4 mi (3.8 km) from Novartis Headquarters.

What's nearby

  • Basel Zoo - 7 min drive - 4.4 km
  • Marktplatz - 7 min drive - 4.5 km
  • Basel Art Museum - 9 min drive - 5.8 km
  • Basler Muenster - 9 min drive - 5.8 km
  • Congress Center Basel - 9 min drive - 5.9 km

Getting around

  • University Tram Stop - 8 min drive
  • Saint-Louis La Chaussée Station - 9 min drive
  • EuroAirport Airport (BSL) - 14 min drive

Restaurants

  • ‪Restaurant Mühle - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Restaurant La Vita - Allschwil - ‬3 min drive
  • ‪Restaurant au Tilleul - ‬4 min drive
  • ‪Le Paradis Restaurant - ‬4 min drive

About this property

Arrow Hotel

Hotel in Hégenheim with free parking
Arrow Hotel offers 22 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Hégenheim hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 22 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include desks, housekeeping is provided daily, and rollaway/extra beds (complimentary) can be requested.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, luggage storage, and an elevator. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 8 for children

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (3:00 PM - 9:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9 per accommodation, per night
Service animals are welcome, and are exempt from fees
Up to 11 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 8 for children
  • Pet fee: EUR 9 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Arrow Hotel Hotel
Arrow Hotel Hégenheim
Arrow Hotel Hotel Hégenheim

Arrow Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 109 out of 169 reviews
Rating 8 - Good. 47 out of 169 reviews
Rating 6 - Okay. 9 out of 169 reviews
Rating 4 - Poor. 2 out of 169 reviews
Rating 2 - Terrible. 2 out of 169 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Property conditions & facilities
Nic
Stayed 1 night in Jun 2025

10/10 Excellent

Melinda

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property! Very clean and comfortable rooms. Staff was very courteous. Breakfast was fantastic. Location was in a neighborhood but within walking distance to the little town with some good dining options. Definitely worth it!
Stayed 2 nights in Jun 2025

8/10 Good

Ramman

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok.
Stayed 1 night in Jun 2025

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet girl close to the euro airport. Thanks!
Stayed 1 night in May 2025

6/10 Okay

John David

Liked: Cleanliness, property conditions & facilities
Rather an impersonal property with self check in if you arrive after 6pm. Check in quite difficult as the touch screen didn’t function properly. Paper thin walls between rooms, hard bed and hard pillows. Mediocre breakfast buffet definitely not worth 12euros! It’s a very new property and low budget so you get what you pay for which isn’t very much.
Stayed 1 night in May 2025

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Richard Bernelot

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very pleasant stay in modern, well-kept hotel.
Stayed 1 night in May 2025

4/10 Poor

Trina

I found the hotel in a really weird area and we had to check ourselves in because it was after 9 PM. We had some problems with our room and no one to contact.
Stayed 1 night in May 2025

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Easy self-checkin (arrived Sunday afternoon). Clean room with small private patio. Nice place to stay if you want to avoid Bâle hotel prices. Walking distance from Lidl. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Dmitriy

Stayed 1 night in May 2025

10/10 Excellent

Vasuthevan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall satisfaction
Stayed 1 night in Apr 2025

10/10 Excellent

T.J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great staff. We struggled to find restaurants in the area that had good reviews and were actualy open the night we were there. Great value for the money.
Stayed 1 night in Apr 2025

8/10 Good

Thivagar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have a lift to the rooms we were allocated. Rooms were great. Parking was great. Entrance to the hotel is not great. Best to drive slowly to avoid damaging the vehicle. Surroundings appear a bit lonely.
Stayed 1 night in Apr 2025

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotels doesn't seem to be accesible via train or bus. You have to either walk to hotel or drive /taxi. The hotel was having walls re-painted so there was a lot of mess in reception, but apart from that, the rooms were very big and offered just what was advertised. The bathroom was very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Maya

Stayed 4 nights in Feb 2025

10/10 Excellent

Joy

Stayed 2 nights in Feb 2025

10/10 Excellent

Maya

Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, clean and comfortable hotel

Whilst the location may not be the most scenic, inside the hotel is really modern, clean and comfortable. The staff were really attentive. Recommended
Stayed 1 night in Dec 2024

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The Arrow hotel is modern, comfortable and clean. The room was spacious and the small kitchen unit was functional and very useful as part of our overnight stop. We would stay here again if it was on our route.
Stayed 1 night in Oct 2024

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very clean and near to the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Mahdiar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young guy at the reception was very helpful and polite
Stayed 1 night in Sep 2024

2/10 Terrible

Roy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel,but inefficient reception staff

We chose this hotel as we have stayed there before and there was a pleasant lady on reception.This time however it took over 30 minutes to get checked in because of shocking inefficiency of the man on reception.As must people are aware the booking on the property reservation system shows as Expedia.com rather than Hotels.There in lies the problem !
Stayed 1 night in Sep 2024