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Aparthotel

Somerset Swan Lake Hefei

4.0 star property

Photo gallery for Somerset Swan Lake Hefei

Lobby
In-room safe, laptop workspace, soundproofing, iron/ironing board
In-room safe, laptop workspace, soundproofing, iron/ironing board
In-room safe, laptop workspace, soundproofing, iron/ironing board
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Barbecue grill
  • Kitchen
  • Fireplace
  • Outdoor space
  • Dryer
  • Washer

Explore the area

View map
No 888 Qianshan Road, New Municipal and Cultural District, Hefei, AnHui, 230031
  • Place, Anhui Museum
    ‪2 min drive‬
  • Place, Anhui University
    ‪5 min drive‬
  • Place, University of Science and Technology of China
    ‪5 min drive‬
  • Airport, Hefei (HFE-Xinqiao Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms

  • 108 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio (Twin)

Deluxe Studio (Twin)

Deluxe Studio (Twin)

  • 4 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms

  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom

  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

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Exterior

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About the area

Hefei

A stay at Somerset Swan Lake Hefei places you in the heart of Hefei, within a 5-minute drive of Anhui Museum and Hefei Pearl Plaza. .This family-friendly aparthotel is 3.3 mi (5.3 km) from Innovation and Entrepreneurship Exhibition and 3.4 mi (5.4 km) from Anhui University.
View more Aparthotels in HefeiOpens in a new window

What's nearby

  • Anhui Museum - 2 min drive - 2.2 km
  • Anhui University - 5 min drive - 5.3 km
  • University of Science and Technology of China - 5 min drive - 5.9 km
  • Hefei Shushan Martyrs - 7 min drive - 7.2 km
  • Baohe Park - 9 min drive - 10.1 km

Getting around

  • Wanghuchengxi Station - 10 min drive
  • Hefei (HFE-Xinqiao Intl.) - 38 min drive

Restaurants

  • ‪Grand Club - ‬3 min drive
  • ‪Grand Cafe - ‬2 min drive
  • ‪9厂·亚洲融合餐酒馆(大象哆艺术街区店) - ‬2 min drive
  • ‪况造EP Coffee - ‬3 min drive
  • ‪八合里牛肉火锅 - ‬2 min drive

About this property

Somerset Swan Lake Hefei

Family-friendly aparthotel with a health club and a sauna
Somerset Swan Lake Hefei offers 250 accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Rooms open to balconies. Televisions come with cable channels and DVD players. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hefei aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 250 guestrooms, featuring fireplaces. Rooms have private balconies. Kitchens are outfitted with refrigerators, stovetops, and microwaves. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. This aparthotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
At Somerset Swan Lake Hefei, enjoy a satisfying meal at the restaurant. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this aparthotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Somerset Swan Lake Hefei has a restaurant on site.

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 9:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (CNY 40 per day)

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Free children's club
  • Playground

Kitchen

  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 60 for adults and CNY 60 for children
  • A restaurant

Bedrooms

  • Rollaway/extra bed: CNY 200 per day

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Conference centre
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Lift (90 centimetre wide door)
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In the city centre
  • Near the bay
  • On a lake

Things to do

  • Free children's club
  • Gym
  • Health club

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 250 units
  • Access via exterior corridors
  • Banquet hall
  • Built in 2017
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 200.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 60 for adults and CNY 60 for children
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Valet parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Somerset Swan Lake Hefei Aparthotel
Somerset Swan Aparthotel
Somerset Swan
Somerset Swan Lake Hefei China - Anhui
Somerset Swan Lake Hefei Hefei
Somerset Swan Lake Hefei Aparthotel
Somerset Swan Lake Hefei Aparthotel Hefei

Reviews

Somerset Swan Lake Hefei Reviews

7.6

Good

8.4/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 7 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

Reviews

10/10 Excellent

Zhiliang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Arguably the best ever hotel I have ever stayed in China. The room is spacious and clean. Unlike many other hotels in China (including a five star hotel in same area I stayed before), everything in this hotel works as they are designed to. Front desk is helpful and friendly. Highly recommended! A minor complaint is that its telephone set is unintuitive to use.
Stayed 2 nights in Jul 2019

4/10 Poor

Simon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Caprice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked the room very much. It was clean and comfortable.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 4 nights in May 2018

10/10 Excellent

jennifer, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice for family style

In the room,it has large refrigerator, stove for cooking and even a laundry machine under cabinet. Very new for everything
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2020

8/10 Good

Shen-Chih

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置地点佳，附近10分鐘路程就有百貨公司，有各式餐廳，过個馬路就是天鵝湖。
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service
前台服務差，只顧打發住宿人退房，發票不願開具，不交代取消預授權流程
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

日本語を話せる人が１人いました。少し助かりました。タクシーで行くとき運転手が迷うのが大変でした。。。
Stayed 8 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

タクシー来れない

タクシーを呼んでもらえますが、道が分かりづらく運転手がなかなかホテル前まで来れないようでした。それ以外は特に不満ありませんでした。
Stayed 2 nights in Jul 2018

4/10 Poor

Allan

Liked: Cleanliness, room comfort
Disliked: Staff & service

早餐實在慘不忍賭

早餐實在慘不忍賭，說服務沒服務，品質沒品質。才早上09:00，很多東西都沒有了，要喝個咖啡，咖啡杯沒有，等了5分鐘。餐桌上也沒有叉子，吃某些食物不方便…總之…早餐很糟糕!!唯一的好處只有房間算乾淨。that's all.
Stayed 1 night in Sep 2017

2/10 Terrible

chihliang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still in construction. terriable breakfast survice...lots of people with limited food and seats..strongly not recommend. 還是一個大工地 早餐基本無服務 一堆人 跟難民一樣
Stayed 5 nights in Jul 2017