Candlewood Suites Hartford Downtown by IHG

2.5 star property

Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
Exterior
Suite, 1 Bedroom
1 bedroom, premium bedding, pillow-top beds, desk
Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Kitchen
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
370 Market Street, Hartford, CT, 06120
  • Xfinity Theatre
    ‪13 min walk‬
  • XL Center
    ‪13 min walk‬
  • Connecticut Convention Center
    ‪14 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪17 min drive‬

Room options

Studio, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hartford

A stay at Candlewood Suites Hartford Downtown by IHG places you in the heart of Hartford, within a 15-minute walk of Xfinity Theatre and Dunkin' Donuts Park. .This hotel is 0.2 mi (0.3 km) from Riverside Park and 0.4 mi (0.7 km) from Constitution Plaza.

What's nearby

  • Dunkin' Donuts Park - 5 min walk - 0.5 km
  • Xfinity Theatre - 13 min walk - 1.1 km
  • XL Center - 13 min walk - 1.1 km
  • Connecticut Convention Center - 14 min walk - 1.2 km
  • Bushnell Park - 14 min walk - 1.2 km

Getting around

  • Hartford Union Station - 16 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪Aqui Me Quedo Restaurant - ‬12 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Semilla Cafe + Studio - ‬7 min walk
  • ‪The Brownstone - ‬11 min walk
  • ‪Element 315 - ‬8 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Hotel with free parking, near Xfinity Theatre
Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 81 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Hartford Downtown by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hartford? This hotel has 650 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 355 out of 799 reviews
Rating 8 - Good. 230 out of 799 reviews
Rating 6 - Okay. 106 out of 799 reviews
Rating 4 - Poor. 47 out of 799 reviews
Rating 2 - Terrible. 61 out of 799 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robinson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stuff for our wedding
Stayed 3 nights in Mar 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Properties run down. Looks like they have your own residence. In a very sketchy area of town.
Stayed 5 nights in Mar 2025

4/10 Poor

Raquel

Business traveller
Disliked: Amenities
The parking lot was terrible. I stayed during winter and I was there several days. They did nothing to make the parking lot safe nor attempted to clear the ice, it was very dangerous. It had easy access to downtown and the highway, but there were many people walking past the hotel and the neighborhood did not feel safe.
Stayed 2 nights in Feb 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was very easy. Our room was very clean and since it was a suite, there was a fridge and counter top stove. Everything was very clean, which is always appreciated.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, OK for value.
Stayed 1 night in Mar 2025

10/10 Excellent

Shani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Smith,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It says they offer food. But there is no breakfast. That is a lie. Take it off the site.
Stayed 1 night in Mar 2025

10/10 Excellent

Reyes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cerca de todo
Stayed 2 nights in Mar 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient for me
Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable place @ a good price

Stayed two nights @ this location. Knew it was a bit 'out of the way' but the location turned out to be fine. Everything about the hotel was good; keep in mind there is no restaurant in the hotel or nearby but you can get food delivery. Full kitchen (with coffee pot & microwave) was a help. Plan to stay here again on my next visit since price was reasonable for downtown Hartford.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Stayed 1 night in Feb 2025

10/10 Excellent

Ruth

It was a great place..and nice room to stY
Stayed 2 nights in Feb 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No frills, but room was large and clean. Good room for the value in downtown Hartford
Stayed 1 night in Feb 2025

8/10 Good

Julian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was is a convenient location. The room was spacious and clean. The staff was friendly and service good. The hallway was noisy was a little noisy at times, but overall good stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

John

Stayed 1 night in Feb 2025

10/10 Excellent

Ferm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Fernando

Stayed 1 night in Feb 2025

6/10 Okay

heath

Business traveller
good
Stayed 1 night in Feb 2025

6/10 Okay

Jaclyn

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Octavia

Liked: Cleanliness
Stayed 2 nights in Feb 2025

6/10 Okay

Eva

Travelled with partner
Liked: Cleanliness
The room was ok I’m from Nc so the Strong odor of the Marijuana was new to me and the front desk clerk looked at ya like you was a nobody
Stayed 4 nights in Feb 2025

8/10 Good

Jim

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ernestine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025