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Candlewood Suites Hartford Downtown by IHG

2.5 star property

Photo gallery for Candlewood Suites Hartford Downtown by IHG

Exterior
Exterior
Suite, 1 Bedroom | Room amenity
Suite, 1 Bedroom
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
370 Market Street, Hartford, CT, 06120
  • Place, Dunkin' Donuts Park
    ‪5 min walk‬
  • Place, PeoplesBank Arena
    ‪13 min walk‬
  • Place, Connecticut Convention Center
    ‪14 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪15 min drive‬

Room options

Studio Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Hartford

With a stay at Candlewood Suites Hartford Downtown by IHG, you'll be centrally located in Hartford, just a 4-minute walk from Dunkin' Donuts Park and 5 minutes by foot from Riverside Park. .This hotel is 0.5 mi (0.8 km) from Connecticut Office of Culture and Tourism and 0.5 mi (0.8 km) from Hartford Stage.

What's nearby

  • Dunkin' Donuts Park - 5 min walk - 0.5 km
  • Connecticut Science Center - 11 min walk - 1.0 km
  • PeoplesBank Arena - 13 min walk - 1.1 km
  • Connecticut Convention Center - 14 min walk - 1.2 km
  • Bushnell Park - 14 min walk - 1.2 km

Getting around

  • Hartford Union Station - 16 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪SUBWAY - ‬10 min walk
  • ‪Dunkin' - ‬10 min walk
  • ‪Semilla Cafe + Studio - ‬7 min walk
  • ‪Pietro's Pizza - ‬8 min walk
  • ‪Sorella - ‬14 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 81 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Hartford Downtown by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hartford? This hotel has 650 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 426 out of 945 reviews
Rating 8 - Good. 268 out of 945 reviews
Rating 6 - Okay. 123 out of 945 reviews
Rating 4 - Poor. 61 out of 945 reviews
Rating 2 - Terrible. 67 out of 945 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and amazing location.
Stayed 1 night in Dec 2025

4/10 Poor

Bobby

Watch stolen by housekeeping
Stayed 1 night in Nov 2025

4/10 Poor

Bobby

Watch stolen by housekeeping
Stayed 2 nights in Nov 2025

4/10 Poor

Bobby

Watch stolen by housekeeping.
Stayed 1 night in Nov 2025

10/10 Excellent

Talha N.

Liked: Cleanliness, staff & service, property conditions & facilities
Area did not looked safe plus no stores
Stayed 1 night in Nov 2025

10/10 Excellent

Jasmin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 2 nights in Nov 2025

8/10 Good

Juneilys

Stayed 2 nights in Nov 2025

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
BESTbedding ever very clean and quiet!!
Stayed 1 night in Nov 2025

2/10 Terrible

Ana

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The sheets weren't clean; there were hairs between them. They moved us to another room, and the sheets were dirty there too, with red and black stains. They moved us to another room again, and the heating kept turning on because of the cold wind blowing between the heater and the floor.
Stayed 1 night in Nov 2025

8/10 Good

ron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and comfy mattress/bed
Stayed 3 nights in Nov 2025

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Ashleigh, Fairfield

Stayed 1 night in Oct 2025

6/10 Okay

Toronjio

Travelled with family
Rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Damaris

Nice & clean
Stayed 2 nights in Nov 2025

8/10 Good

Mary

Stayed 1 night in Nov 2025

4/10 Poor

Jeffrey

Stayed 1 night in Nov 2025

8/10 Good

Katherine

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Kitchen was stocked for 2. Thermostat & heating worked well. Stains on the comforter & threadbare shower curtain & mat.
Stayed 1 night in Nov 2025

6/10 Okay

Mary

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The bed is a little uncomfortable, and the vent in the bathroom was coated in lint and dust so I ended up needing a Zyrtec due to my bad dust allergy :( aside from that, it was fine!
Stayed 1 night in Nov 2025

10/10 Excellent

Omari

Stayed 2 nights in Oct 2025

8/10 Good

Brandon

Stayed 3 nights in Oct 2025

6/10 Okay

Kristin A

Travelled with family
Disliked: Property conditions & facilities
Didn’t use the kitchen but the room was very run down.
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Stayed 1 night in Sep 2025

8/10 Good

Lisa

Stayed 1 night in Oct 2025

10/10 Excellent

Louis

Stayed 2 nights in Oct 2025