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Four Points by Sheraton Hangzhou, Binjiang

4.0 star property

Photo gallery for Four Points by Sheraton Hangzhou, Binjiang

Suite, 1 King Bed, City View
Lounge
Steam room
Minibar, in-room safe, desk, soundproofing
Suite, 1 King Bed, City View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
868 Dongxin Avenue, Binjiang District, Hangzhou, Zhejiang, 310053
  • Place, Liuhe Pagoda
    ‪4 min drive‬
  • Place, Hangzhou Zoo
    ‪5 min drive‬
  • Place, Hupao Valley Spring
    ‪5 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Minibar, in-room safe, desk, soundproofing

Room, 2 Single Beds, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Room, 2 Single Beds, City View

Room, 2 Single Beds, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Minibar, in-room safe, desk, soundproofing

Room, 2 Single Beds, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Hangzhou

Located in Hangzhou (Binjiang), Four Points by Sheraton Hangzhou, Binjiang is within a 5-minute drive of Hupao Valley Spring and Hangzhou Zoo. .This hotel is 2.7 mi (4.4 km) from Liuhe Pagoda and 2.9 mi (4.6 km) from Dreaming of the Tiger Spring.

What's nearby

  • Liuhe Pagoda - 4 min drive - 4.1 km
  • Hangzhou Zoo - 5 min drive - 5.1 km
  • Hupao Valley Spring - 5 min drive - 5.1 km
  • Song Dynasty Town - 7 min drive - 8.6 km
  • West Lake - 7 min drive - 7.5 km

Getting around

  • Zhejiang Chinese Medical University Station - 7 min walk
  • Hangzhou Station - 16 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 35 min drive

Restaurants

  • ‪蜜桃咖啡 | Metoo Café（濱江店） - ‬14 min walk
  • ‪Le Méridien Club Lounge - ‬15 min walk
  • ‪The Eatery 宜客樂 - ‬1 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬11 min walk
  • ‪7017味道工厂 - ‬8 min walk

About this property

Four Points by Sheraton Hangzhou, Binjiang

Hotel connected to a shopping center in Hangzhou with 2 restaurants
Four Points by Sheraton Hangzhou, Binjiang offers 350 accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 350 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite at The Eatery, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Eatery - This buffet restaurant serves breakfast, lunch, and dinner.
Sense - This fine-dining restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 149 for adults and CNY 75 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Sense
  • The Eatery

Things to do

  • Bicycles
  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 322 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CNY 16.6 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 149 for adults and CNY 75 for children
  • Airport shuttle fee: CNY 450 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 450 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 322 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To check in, Chinese nationals must present their government-issued ID card. All other guests may provide passports at check-in.

We should mention

Pool access available from 6 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Four Points Hangzhou Binjiang
Four Points Sheraton Hangzhou Binjiang
Four Points Sheraton Hotel Hangzhou Binjiang
Sheraton Hangzhou Binjiang
Four Points Sheraton Hangzhou Binjiang Hotel
4 Points By Sheraton Hangzhou, Binjiang
Four Points By Sheraton Hangzhou, Binjiang Hotel Hangzhou
Four Points Hangzhou
4 Points By Sheraton Hangzhou
Four Points By Sheraton Hangzhou
Four Points Hangzhou
Binjiang
Four Points by Sheraton Hangzhou Binjiang
Four Points by Sheraton Hangzhou Binjiang
Four Points by Sheraton Hangzhou, Binjiang Hotel
Four Points by Sheraton Hangzhou, Binjiang Hangzhou
Four Points by Sheraton Hangzhou, Binjiang Hotel Hangzhou

Four Points by Sheraton Hangzhou, Binjiang Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 91 reviews
Rating 8 - Good. 35 out of 91 reviews
Rating 6 - Okay. 10 out of 91 reviews
Rating 4 - Poor. 4 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Zhiyong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place overall
Stayed 2 nights in Apr 2025

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great room services, delicious breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sinisa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Staff at check in was knowledgeable. They speak perfect English and procedure was smooth and very quick. Room is big enough with a nice view. Bathroom was perfectly clean with all amenities which you may need. Bed was comfortable and pillows was soft. Nice gesture was complimentary bottle of water.
Stayed 1 night in Jun 2024

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Todo bien de acuerdo a lo que espetaba.
Stayed 1 night in Apr 2024

6/10 Okay

Bernard

Business traveller
Liked: Room comfort

Good Hotel but strange

Hotel was good but felt like it was abandoned. Pool closed and surrounds all closed down and construction going on. Often at breakfast more staff than customers. in the bar only one choice of beer and very little else. Staff were friendly but the whole experience was strange
Stayed 4 nights in Nov 2023

8/10 Good

Zhenfang

Stayed 1 night in Nov 2023

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2023

10/10 Excellent

Amadeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When we first went to our room after a smooth 17:30 check in, there was a repairman there who still needed to finish a task. We had to return to the lobby to be assigned another room. The front desk personnel were helpful and even accompanied us on the elevator to our new room. Unfortunately, the new room was not stocked with basic toiletries such as hand soap.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient if you are going to stay in the Binjiang area.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Nice room.
Stayed 2 nights in Feb 2021

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

This hotel provided excellent service in English. The building was a bit old and the decor needed some updating but it was a great value.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice hotel, comfortable bed, spacious room, and quiet location.
Stayed 2 nights in Nov 2019

8/10 Good

AlexLeekf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location with walking distance to metro.
Stayed 5 nights in Nov 2019

10/10 Excellent

luca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

efficiency and kindness

I stopped for one night for flight connection and I was surpised by the quality of personnel professionalism and care. The customer service manager Yoanna was superb in her assistance and efficiency. For sure I will use the same hotel during next trips.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Nice staff. Clean room. Very professional services.
Stayed 1 night in Aug 2019

10/10 Excellent

X.Li, San Jose

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Clean. Great view. Very kind, helpful and professional staff. Good location.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities
No English speaking staff, unable to process the simplest request. Poor AC never below 26c in my room.
Stayed 2 nights in Jun 2019

8/10 Good

Ambrose, Downey. California

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There many nice facilities surrounding the hotel. The area is safe and quiet.
Stayed 2 nights in Jun 2019

10/10 Excellent

Jose Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Leon YS

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Comfortable aging hotel for weekend stay

The hotel is quite old(you can tell from the wear and tare) breakfast was ok but not a lot of options. The staffs all seem to have some sort of attitude. They say it’s from 6:30, but you can’t find staffs working most of the time. And no want cleans the tables so 90% of empty seats have left over food, it’s bad. Room itself was good, got upgraded, not so bad for its price. But cigarette smells in the elevator and lobby/conference area was a huge turn off. They have smoking rooms, so I guess those people just don’t give a damn and decide to smoke wherever they want, and staffs can really care less. The toilet was badly clogged, it takes 4 drains to flush. Overall comfortable for a weekend stay, but won’t expect a lot. Front desk staffs were friendly and helpful though.
Stayed 3 nights in Apr 2019

4/10 Poor

Ian

Disliked: Staff & service, property conditions & facilities, room comfort

Bring a blanket, you'll need it!

This Hotel is cold and unwelcoming
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and king bed. Friendly staff, and good location
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

appalling!!! Had to take my luggage up to the hotel room myself. No one spoke a singe word of english. They did not know what what ice is!!! No communication skills at all. would not recommend anyone staying in this hotel. When i arrived at the hotel i booked for 2 nights, they said they only has a booking for 1 night.
Stayed 2 nights in Nov 2018