Canopy by Hilton Hangzhou West Lake Hangzhou, CHN - Best Price Guarantee

Room type	Options	Nightly price	Book
Deluxe Room, 1 King Bed 39 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 5 1 King Bed 420 sq feet Internet - Free WiFi Entertainment - 52-inch LCD TV with cable channels Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Safe, laptop workspace, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Deluxe Room, 1 King Bed, Lake View 35 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 5 1 King Bed 377-sq-foot room, located on the top floor, lake views Internet - Free WiFi Entertainment - 52-inch LCD TV with cable channels Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Safe, laptop workspace, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Deluxe Room, 1 King Bed, Balcony 50 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 5 1 King Bed 534-sq-foot individually decorated room with a balcony/patio Relax - Private pool, outdoor private spa tub, and outdoor play area Internet - Free WiFi Entertainment - 52-inch LCD TV with cable channels Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Safe, laptop workspace, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Room, 1 King Bed, Accessible 37 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 5 1 King Bed 398 sq feet Internet - Free WiFi Entertainment - 52-inch LCD TV with cable channels Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Safe, laptop workspace, and phone Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair-width doorways Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Business Suite, 1 King Bed 59 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 5 1 King Bed 635 sq feet Layout - Bedroom and sitting area Internet - Free WiFi Entertainment - 52-inch LCD TV with cable channels Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Desk, safe, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Single Room, 1 King Bed 75 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 5 1 King Bed 807 sq feet Layout - Separate dining area Internet - Free WiFi Entertainment - 52-inch LCD TV with cable channels Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Desk, safe, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Premium Room, 1 King Bed 53 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 5 1 King Bed 570 sq feet Internet - Free WiFi Entertainment - 52-inch LCD TV with cable channels Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Safe, laptop workspace, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Deluxe Room, 2 Single Beds 47 square metres 2 Twin Beds Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 5 2 Twin Beds 506 sq feet Internet - Free WiFi Entertainment - 52-inch LCD TV with cable channels Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Safe, laptop workspace, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Room, 1 King Bed 30 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 5 1 King Bed 323 sq feet Internet - Free WiFi Entertainment - 52-inch LCD TV with cable channels Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Safe, laptop workspace, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Concierge services
Gift shops or newsstand
Total number of rooms - 160
Number of floors - 12
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
24-hour front desk
Porter
Dry cleaning/laundry service
Smoke-free property
Tours/ticket assistance
Free WiFi
Year Built – 2020
Number of restaurants - 1
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Luggage storage
24-hour fitness facilities
Terrace
Lockers available
Outdoor furniture

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Canopy by Hilton Hangzhou West Lake offers 160 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 52-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Air conditioning
Room service (limited hours)
Television
Minibar
Coffee/tea maker
Daily housekeeping
Phone
Free local calls
Private bathroom
Bathrobes
Free toiletries
Hair dryer
In-room safe
Espresso maker
Designer toiletries
Premium bedding
Soundproofed rooms
Free bottled water
Blackout drapes/curtains
Slippers
Separate bathtub and shower
Cable TV service
Free WiFi
Down comforter
Individually furnished
Individually decorated
Pillow menu
LCD TV
TV size 52
TV size (measurement) inch
Rainfall showerhead
Connecting/adjoining rooms available
Towels provided
Linens provided
Number of bathrooms: 1
Toilet with electronic bidet
Number of beds 2
Soap
Shampoo
Toilet paper
Electrical adaptors/chargers
Laptop-friendly workspace
Restaurant dining guide
Wardrobe
Toothbrush and toothpaste available on request
Smooth flooring in room
Area rug/s in room

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Canopy by Hilton Hangzhou West Lake has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

Bicycle rentals on site
Casino nearby

Accessibility

Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
Stair-free path to entrance

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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

No rollaway/extra beds available

No cots (infant beds) available

Children stay free

Service animals not allowed

Debit cards not accepted

Staffed front desk

Smoke detector

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

Optional extras

Fee for continental breakfast: approximately CNY 138 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Canopy By Hilton Hangzhou West
Canopy by Hilton Hangzhou West Lake Hotel
Canopy by Hilton Hangzhou West Lake HANGZHOU
Canopy by Hilton Hangzhou West Lake Hotel HANGZHOU

We should mention

Children stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Canopy by Hilton Hangzhou West Lake

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Get an overview of this hotel
Luxury Hangzhou hotel connected to a shopping center, walk to West Lake

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Languages spoken

Canopy by Hilton Hangzhou West Lake

Hotel Amenities