TownePlace Suites by Marriott Hamilton

3.5 star property

Photo gallery for TownePlace Suites by Marriott Hamilton

Property amenity
Studio, 1 King Bed, Non Smoking
Point of interest
Studio, 1 King Bed, Non Smoking
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Kitchen

Explore the area

View map
1195 UPPER JAMES STREET, Hamilton, ON, L9C3B2
  • Place, Mohawk College
    ‪3 min drive‬
  • Place, TD Coliseum
    ‪7 min drive‬
  • Place, McMaster University
    ‪8 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪11 min drive‬

Room options

Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(55 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(37 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Hamilton

Located in Hamilton, TownePlace Suites by Marriott Hamilton is in a shopping district, within a 10-minute drive of Albion Falls and Art Gallery of Hamilton. .This hotel is 3.7 mi (6 km) from TD Coliseum and 4.4 mi (7 km) from Bayfront Park.

What's nearby

  • Mohawk College - 3 min drive - 2.5 km
  • Albion Falls - 6 min drive - 7.6 km
  • TD Coliseum - 7 min drive - 5.3 km
  • Hamilton Convention Centre - 7 min drive - 5.3 km
  • McMaster University - 8 min drive - 6.5 km

Getting around

  • Hamilton GO Centre - 11 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 12 min drive

Restaurants

  • ‪Mandarin Buffet - ‬15 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪East Side Mario's - ‬10 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪August 8 - ‬8 min walk

About this property

TownePlace Suites by Marriott Hamilton

Hotel with free breakfast, in the vicinity of Art Gallery of Hamilton
TownePlace Suites by Marriott Hamilton offers 125 accommodations with coffee/tea makers and hair dryers. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

50-inch LED televisions come with premium cable channels, pay movies, and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 125 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 50-inch LED televisions are provided, with cable programming available. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include tour/ticket assistance and barbecue grills.
A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per night (maximum CAD 150 per stay), plus a one-time cleaning fee of CAD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD 150 per stay) plus CAD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 14 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Hamilton
TownePlace Suites by Marriott Hamilton Hotel
TownePlace Suites by Marriott Hamilton Hamilton
TownePlace Suites by Marriott Hamilton Hotel Hamilton

TownePlace Suites by Marriott Hamilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 538 out of 709 reviews
Rating 8 - Good. 117 out of 709 reviews
Rating 6 - Okay. 31 out of 709 reviews
Rating 4 - Poor. 14 out of 709 reviews
Rating 2 - Terrible. 9 out of 709 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Stayed 1 night in Jul 2025

6/10 Okay

Kori

Stayed 3 nights in Jul 2025

10/10 Excellent

Catherine de la, Aldergrove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looks brand new and was immaculate. Reception - great employees working there, so welcoming and always helpful. Only confusion was we asked for every other day a tidy up in our room (we stayed a week), and they came once on the third day and not again, so I kept having to ask for supplies. Then finally the cleaners came in to do a thorough clean, but we declined as we were leaving the next day as that didn't make any sense. Breakfast - the area was modern and comfortable and great use of space. Great continental breakfast with fresh hot and cold options. Shout out to Parnisha who worked there Mon-Friday mornings, who always had a smile on her face and was so helpful, even when she was extremely busy! Could perhaps use more staff/hands in the busy mornings as it was a challenge or them to keep up with filling/re-filling of items! Room - our room was spacious and bright and the king bed was very comfy! Liked having the kitchen, could have been stocked with more than 2 of everything, in order to use the dishwasher (had to wash by hand if we wanted to use again the same day). Pool - clean but small. I could still do some laps when it was quiet, but when kids came in there is not much room. Laundry - 2 washers and 2 dryers, and on a Saturday it was busy and I had to wait a while to use the machines. But was easy to access and get coins, etc. Overall - we really enjoyed our week stay at this hotel and would definitely recommend it! I give it a 10/10.
Stayed 7 nights in Jul 2025

10/10 Excellent

Andee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Super comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

FANNY

Liked: Cleanliness, staff & service, property conditions & facilities
My sisters and I were staying in a studio room with 2 queen size beds on the top floor (4th floor). We were pleasantly surprised to see a fully equipped kitchen with stove, sink, microwave and a fridge when we entered the room! The room is very big and super clean. The washroom is spacious and modern! One small drawback is the entrance of this hotel is not very noticeable; it’s a small entrance on the main street. The main street was quite busy with lots of cars, so my sister needed to be careful turning in to enter the hotel. Our overall experience staying at this hotel was great. I would definitely recommend it to others visiting Hamilton.
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Travelled with partner
Comfortable room. Very clean with excellent facilities.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff weird location
Stayed 1 night in Jul 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous; staff were friendly, helpful, kind and accommodating Comfortable: the bed was great, the temperature was great, the seating options were great. Clean: absolutely no complaints. Didn't see a stain anywhere. Even the gym was clean. Convenient: the location near Lincoln Alexander Pkwy made it easy to get around time and out of town. There were restaurants and coffeeshops nearby, if needed. The breakfast was robust and there were lots of choices, my personal favorites were the espresso drinks. The in-room kitchenette was super helpful for stashing snacks and leftovers, and we enjoyed the all-day availability of water, tea and coffee. This isn't your best choice if you're looking for a resort experience, because the outdoor area is uninspiring, but overall this place delivers a lot of bang for your buck.
Stayed 8 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable rooms, good breakfast and good location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Blossom

Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Everything from checking in, breakfast, cleanliness, customer service was excellent. Would definitely stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
TownPlace Suites is in the perfect location if you are there to see the Sites. Places to eat are in walking distance and it is very easy access off of the main Hwy routes. The breakfast buffet has lots of variety and the rooms are spacious and comfortable. We really liked it here and would definitely return. . The staff was very friendly and helpful. Check-in was superb. However , the maid never came to freshen our room even once in our three day stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great indoor heated pool. Lots of casual dining options close by. Love the kitchenette - very useful for kids!
Stayed 1 night in Jul 2025

10/10 Excellent

Rene, ValCaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Nicely location 2 min from the LINC so easly to travel anywhere in Hamilton. Lots of food choices walkable distance. Bed was comfy. Better signage at the road would be a suggestion as Hotel is tucked behind other buildings.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann-Renee

Travelled with family
It is a great property. Very clean and modern.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very well appointed and clean and modern. The breakfast was very good and the staff very friendly
Stayed 2 nights in Jun 2025

6/10 Okay

Felipe

Travelled with family
Liked: Property conditions & facilities
Room was not properly cleaned and towels were skipped leaving us with no towels whatsoever until we called front desk at midnight!
Stayed 3 nights in Jun 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very accommodating. Available at any time when something was needed. Room had all that was needed for our stay, very quiet and clean. Would come again and recommend to others!!
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious with lots of amenities. Breakfast was plentiful and staff very welcoming. Although I didn't use the patio, the availability of the BBQs is a great option.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sabrina

Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025