Staff was extremely rude. I had to phone the front desk every time I wanted to enter the building as the main door was kept locked at all times. 4 out of 5 times, no one answered the phone and I had to wait until someone appeared in the lobby to gain access. The 5th time, the desk clerk was at his station talking on his cell phone and ignored me. All he had to do was reach down and push a button to let me in, but he made me wait. The room was neat and clean enough, but without any towels until I asked for the 3rd time for them. The first time I asked he brought me 2 facecloths only. The next time, he was "busy" outside, talking on his cell, speaking in his own language, leaf blowing the 4 leaves that were in the parking lot and told me he would get to it. The last time I asked (3 hours later) he brought me 3 bath towels so thin you could see thru them. I asked if there was breakfast and for coffee for the coffee maker in our room and was told the city inspector shut down their breakfast and coffee machines, (Health Inspector I wonder?) so he could not give me any coffee. The fridge in the room had so much ice inside that the door did not close properly. I mentioned it at check out and even showed the clerk a photo of it. He said he would try to figure out how to get the ice out. Never again will we stay there.