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Candlewood Suites Burlington Conference Centre by IHG

2.5 star property

Photo gallery for Candlewood Suites Burlington Conference Centre by IHG

Restaurant
Restaurant
Exterior
Point of interest
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym
  • Breakfast available

Explore the area

View map
3063 South Service Rd, Burlington, ON, L7N3E9
  • Place, Lil' Monkeys
    ‪10 min walk‬
  • Place, Community Labyrinth
    ‪6 min drive‬
  • Place, Rogers Centre
    ‪34 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed (Walk-In Shower)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Pet Friendly)

Microwave, dishwasher, coffee/tea maker, toaster

Studio Suite, 1 King Bed (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Walk-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed (Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Microwave, dishwasher, coffee/tea maker, toaster

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Roll-in Shower

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Microwave, dishwasher, coffee/tea maker, toaster

Studio Suite, 2 Queen Beds

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite, 2 Queen Beds (Full Kitchen)

Microwave, dishwasher, coffee/tea maker, toaster

Studio Suite, 2 Queen Beds (Full Kitchen)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Atrium View)

Microwave, dishwasher, coffee/tea maker, toaster

Studio, 2 Queen Beds (Atrium View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Courtyard View

Microwave, dishwasher, coffee/tea maker, toaster

Studio Suite, 2 Queen Beds, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

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About the area

Burlington

When you stay at Candlewood Suites Burlington Conference Centre by IHG in Burlington, you'll be near the airport, within a 5-minute drive of SilverCity Burlington Cinemas and Ireland House Museum. .This hotel is 11.5 mi (18.5 km) from McMaster University and 2.6 mi (4.1 km) from Lake Ontario.

What's nearby

  • Lil' Monkeys - 10 min walk - 0.9 km
  • Community Labyrinth - 6 min drive - 2.2 km
  • Square One Shopping Centre - 22 min drive - 41.0 km
  • Rogers Centre - 34 min drive - 61.2 km
  • CN Tower - 36 min drive - 61.5 km

Getting around

  • Burlington Station - 5 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 40 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Mr. Lube & Tires Twin Rinks (Wave Twin Rinks) - ‬3 min drive
  • ‪Gametime Social - ‬14 min walk
  • ‪7-Eleven - ‬14 min walk
  • ‪Wendy’s - ‬14 min walk

About this property

Candlewood Suites Burlington Conference Centre by IHG

Candlewood Suites Burlington Conference Centre by IHG offers 81 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Kitchens offer microwaves, cookware/dishes/utensils, and dishwashers.

This Burlington hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 81 guestrooms, featuring kitchens with microwaves and dishwashers. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a communal living room, and a picnic area.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Burlington? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • 10 meeting rooms
  • 20,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Hardwood flooring in room
  • High-pile carpet in room
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Communal living room
  • Renovated entire property - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Kitchen island
  • Microwave
  • Toaster

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet, per week, plus a one-time cleaning fee of CAD 75
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 20 to 25 per person
  • Pet fee: CAD 75 per pet, per week plus CAD 75 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM

Property is also known as

Candlewood Suites Burlington Conference Centre by IHG Hotel
Candlewood Suites Burlington Conference Centre an IHG Hotel
Candlewood Suites Burlington Conference Centre by IHG Burlington

Candlewood Suites Burlington Conference Centre by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 47 reviews
Rating 8 - Good. 8 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 7 out of 47 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kadie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All inclusive rooms with cooking range, dishwasher, everything g
Stayed 1 night in Dec 2025

10/10 Excellent

MINGFEI

Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't go into the pool.
Stayed 1 night in Nov 2025

8/10 Good

Kendra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I did not use the pool while there. It looked pretty good though. Had an unclean microwave in the suite and the bathroom was a bit dirty. Other than that was a pretty decent stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paolo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had one issue that we approached theanager about as we checked out. It had nothing to do about the facility itself or room, which were great. There was another group that was staying at the hotel as we were and in the same zone, and it was very rowdy and loud for hours into the later night. We brought this issue to the management attention, it was dealt with and explained to us what steps they take, and in the end it was a professional and courteous exchange. Things happen no matter where one stays, it comes down to how supportive and reactive the staff and management are, and in this scenario they were excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Valentina

Liked: Cleanliness, property conditions & facilities
It was great
Stayed 1 night in Nov 2025

8/10 Good

Katherine

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
room was clean and in good condition. Everything that we needed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Garen

Liked: Cleanliness, property conditions & facilities
It was cool
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean
Stayed 1 night in Aug 2025

2/10 Terrible

Rick

Travelled with partner
Disliked: Amenities
Waited 2 hours in line to check into the hotel. Woman at front desk who answered the phone was rude and not accommodating. Very disappointed for what we were charged and how we were treated.
Stayed 1 night in Aug 2025

4/10 Poor

ROBERT

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The accessibility rooms are located the furthest from the check in. Can’t order in food as there is an additional Locgcked door Housekeeping in non existent Will not return
Stayed 7 nights in Aug 2025

4/10 Poor

YUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I arrived at the hotel at 5 PM, even though check-in was from 3 PM, only to be told that my room wasn’t ready yet. They gave me a different room, which was on the first floor facing the highway — not exactly the best location. When I returned late at night and tried to take a shower, only lukewarm water came out. The same thing happened the next morning. The room itself was very clean and even had a kitchen, which was nice, but unfortunately, the other issues made the overall experience disappointing.
Stayed 1 night in Aug 2025

4/10 Poor

David

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Chinonso

Stayed 1 night in Jul 2025

10/10 Excellent

Sarbjit

Stayed 1 night in Jun 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfy room with a lovely king bed.
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EASY
Stayed 2 nights in Apr 2025

6/10 Okay

Carla

Business traveller
Liked: Cleanliness, property conditions & facilities

Probably won't stay here again

It was ok. The service from main waitress at the restaurant was excellent. Front desk was mediocre service. Small rooms. It's like pulling teeth trying to get new towels and clean garbages. Highway noise. Shady person hanging out at the back of hotel.
Stayed 5 nights in Apr 2025

8/10 Good

Carolyn

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room 245. Adjacent to the QEW. Very loud. Wish I was told this on check in. Could not get to sleep at all. Need to improve the sound isolation of the windows like the other hotels along the QEW ie, at Burloak. Also no hot water in the shower at 6:20am. Only lukewarm.
Stayed 1 night in Mar 2025