Best Western Plus Burlington Inn & Suites

2.5 star property

Photo gallery for Best Western Plus Burlington Inn & Suites

Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub
Meeting facility
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

View map
2412 Queensway Drive, Burlington, ON, L7R 3T3
  • Spencer Smith Lakefront Park
    ‪5 min drive‬
  • Village Theatre Waterdown
    ‪10 min drive‬
  • McMaster University
    ‪15 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪38 min drive‬

Room options

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Burlington

When you stay at Best Western Plus Burlington Inn & Suites in Burlington, you'll be in the business district, within a 15-minute drive of Lake Ontario and FirstOntario Centre. .This eco-certified hotel is 11.5 mi (18.5 km) from McMaster University and 0.9 mi (1.4 km) from Lil' Monkeys.

What's nearby

  • Spencer Smith Lakefront Park - 5 min drive - 3.6 km
  • Bronte Creek Provincial Park - 8 min drive - 8.9 km
  • Village Theatre Waterdown - 10 min drive - 11.2 km
  • TD Coliseum - 14 min drive - 16.5 km
  • McMaster University - 15 min drive - 17.9 km

Getting around

  • Burlington Station - 18 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 35 min drive

Restaurants

  • ‪Thai Express-Burlington Mall food court - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Windmill Restaurant - ‬3 min drive
  • ‪Goody's Sub Inc - ‬16 min walk

About this property

Best Western Plus Burlington Inn & Suites

Eco-certified hotel with free breakfast and a fitness center
Best Western Plus Burlington Inn & Suites offers 78 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch Smart televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Burlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 78 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 32-inch Smart televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (1,001 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number 868483983RT0001

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Best Western Burlington
Best Western Burlington Inn
Best Western Plus Burlington
Best Western Plus Burlington Inn
Burlington Best Western
Best Western Burlington Hotel Burlington
Best Western Plus Burlington Hotel Burlington
BEST WESTERN PLUS Burlington Inn & Suites Ontario
Best Western Plus Burlington Hotel
Best Western Plus Burlington Inn Suites
Best Plus Burlington & Suites
Best Western Plus Burlington Inn & Suites Hotel
Best Western Plus Burlington Inn & Suites Burlington
Best Western Plus Burlington Inn & Suites Hotel Burlington

Best Western Plus Burlington Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1003 reviews
Rating 8 - Good. 290 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Harry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Average facility. No problems.
Stayed 2 nights in May 2025

10/10 Excellent

Spencer

Stayed 1 night in Apr 2025

10/10 Excellent

Alistair

Stayed 1 night in May 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a funeral, it was a little inconvenient that checkout was at eleven, as we would have appreciated to return to our room to change before return trip home. Only other issue was it was difficult being able to watch news etc on TV as access managed once but was unable to get that back when we returned after visitation.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay, and the bed was really comfortable. The breakfast was really good and good options. The pool was nice, and the hot tub but I found the hot tub water a little too hot!! The staff was very friendly and helpful. The down fall were the pillows are way to soft at nit enough on a king bed
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Renovated room-great stay!

Lovely renovated room--always stay here when visiting family.
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Travelled with family
Liked: Staff & service

Business hotel, convenient, great staff

Typical business hotel. Ask for a room on the back side as the highway is noisy on the front. On the back you hear the GO train but that is better than the constant drone of traffic. Rooms are updated, clean and comfortable. Staff is lovely and receptive. We asked to change rooms due to the traffic noise and were upgraded to a lovely suite. Basic breakfast included with accommodation.
Stayed 3 nights in Apr 2025

8/10 Good

Cassie

Stayed 1 night in Apr 2025

10/10 Excellent

Rima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

JOAN

Liked: Cleanliness, staff & service, property conditions & facilities
Location to event and restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean, beds r comfortable, staff was amazing, and breakfast was hot
Stayed 1 night in Apr 2025

6/10 Okay

Karen

Stayed 1 night in Apr 2025

10/10 Excellent

S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Hello We had an amazing stay. The only issue is the lady the first evening, during our first night stay that was not able to help. For some reason my room was booked three times by me. It was prepaid and she wasn’t able to find it and didn’t want to give us our room. My spouse re-reserved the room and we fixed the other two night’s stay with the lady the next morning who was able to retrieve my prepaid booking and we kept the same room :) I have been booking with Best Western for about 10 years now… I will be back in May and am hoping for a better welcome. Thank you again
Stayed 2 nights in Apr 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Overall the stay was good

Hello We had an amazing stay. The only issue is the lady, Kateryna, during our first night stay that was not able to help. For some reason my room was booked three times by me. It was prepaid and she wasn’t able to find it and didn’t want to give us our room. My spouse re-reserved the room and we fixed the other two night’s stay with the lady the next morning who was able to retrieve my prepaid booking and we kept the same room :) I have been booking with Best Western for about 10 years now… I will be back in May and am hoping for a better welcome. Thank you again
Stayed 3 nights in Apr 2025

10/10 Excellent

Vibe Performing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking and free continental breakfast Easy access off of Hwy!
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location off the QEW. Clean and quiet.
Stayed 1 night in Apr 2025

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and tv worked well!
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

U Diane

Stayed 1 night in Apr 2025