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TORTUE HAMBURG

Photo gallery for TORTUE HAMBURG

3 restaurants, French cuisine
Room amenity
Lobby
Double Room (Grande)
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
Stadthausbrücke 10, Hamburg, 20355
  • Place, Jungfernstieg
    ‪5 min walk‬
  • Place, Hamburg City Hall
    ‪6 min walk‬
  • Place, Miniatur Wunderland
    ‪13 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Double Room (Petite)

Double Room (Petite)

Double Room (Petite)

9.2 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Classique)

Double Room (Classique)

Double Room (Classique)

9.8 out of 10
Exceptional
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Grande)

Double Room (Grande)

Double Room (Grande)

9.8 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite

Petite Suite

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment

Apartment

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Hamburg

With a stay at TORTUE HAMBURG, you'll be centrally located in Hamburg, within a 5-minute drive of Miniatur Wunderland and Elbe Philharmonic Hall. .This boutique hotel is 1.3 mi (2 km) from Reeperbahn and 1.3 mi (2.1 km) from St. Pauli Piers.

What's nearby

  • Neuer Wall - 1 min walk - 0.2 km
  • Jungfernstieg - 5 min walk - 0.4 km
  • Hamburg City Hall - 6 min walk - 0.5 km
  • St. Michaelis Church - 8 min walk - 0.7 km
  • Miniatur Wunderland - 13 min walk - 1.1 km

Getting around

  • Stadthausbrücke S-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • ‪Ruby Lotti Hotel & Bar - ‬1 min walk
  • ‪Peter Pane - ‬2 min walk
  • ‪Goa Zone - ‬2 min walk
  • ‪Kimchi Guys - ‬2 min walk
  • ‪L‘Osteria - ‬3 min walk

About this property

TORTUE HAMBURG

Hotel with 3 restaurants, near Miniatur Wunderland
TORTUE HAMBURG offers 128 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 128 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy French cuisine at brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Brasserie - This brasserie specializes in French cuisine.
JIN-GUI - This restaurant specializes in Asian cuisine. Open daily.
Chez l'ami - This fine-dining restaurant specializes in French cuisine. Open select days.
Bar noir - Onsite bar. Open daily.
Jardin TORTUE - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (EUR 45 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; EUR 59 for adults and EUR 19 for children
  • 3 restaurants
  • 5 bars/lounges
  • Snack bar/deli

Restaurants on site

  • bar noir
  • brasserie
  • chez l'ami
  • jardin TORTUE
  • JIN-GUI

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 59 for adults and EUR 19 for children
  • Valet parking fee: EUR 45 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Tortue Hamburg Hotel
Tortue Hotel
Tortue Hamburg Hotel
Tortue Hamburg Hamburg
Tortue Hamburg Hotel Hamburg

Reviews

TORTUE HAMBURG Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 446 out of 554 reviews
Rating 8 - Good. 82 out of 554 reviews
Rating 6 - Okay. 14 out of 554 reviews
Rating 4 - Poor. 4 out of 554 reviews
Rating 2 - Terrible. 8 out of 554 reviews

Reviews

8/10 Good

James Richards, Evanston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the valet parking. Hotel is modern and staff were accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Oscar

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen, Huettikon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Trevor

Stayed 3 nights in Jul 2025

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Oleksandr

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Stacey, Jonesboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel- lovely rooms decorated with sophistication and high ceilings. Service was impeccable also in the Brasserie and Petit Tortue restaurants. Well situated for shopping and seeing the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roberto, Steinerberg

Stayed 3 nights in Mar 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very cozy, yet quite cool. Lots of dining and bar options. Area around is convenient for waking and shopping. The room we had was great. Super high ceiling, very modern and comfy. Comfortable bedding. I’d stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Diann, Glen Ellyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went over and above helping us figure out rental car replacement issues - they were great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was immaculate. Comfortable bed and nice bedroom with a good shower. Walkable to subway, shops and restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. We will be back!
Stayed 3 nights in Sep 2024

2/10 Terrible

Jonathan

Stayed 3 nights in May 2024

10/10 Excellent

melanie

Stayed 1 night in May 2024

10/10 Excellent

melanie

Stayed 3 nights in May 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
really lovely staff. Rooms are on the smaller size but okay for a weekend trip. perfect location to explore the city!
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Petra

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel amazing breakfast
Stayed 2 nights in Feb 2024

8/10 Good

Fraser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely with very high ceilings giving feeling of space. Hotel is very close to shopping area though the area is a bit devoid of atmosphere early morning, evening and night. Food and beverage is very expensive in the hotel and I do draw a line at 30 Euros for breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alexis

Stayed 2 nights in Nov 2023

10/10 Excellent

James, Delray Beach

Stayed 4 nights in Jul 2023