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acora City Apart Living the City - Digital Access

Photo gallery for acora City Apart Living the City - Digital Access

Exterior
Comfort Quadruple Room
Apartment
Comfort Quadruple Room
Family Apartment

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available

Explore the area

View map
Steintorweg 9, Hamburg, 20099
  • Place, Moenckebergstrasse
    ‪5 min walk‬
  • Place, Hamburger Kunsthalle
    ‪6 min walk‬
  • Place, Hamburg City Hall
    ‪15 min walk‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment

Apartment

Apartment

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Apartment

Comfort Apartment

Comfort Apartment

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Apartment

Family Apartment

Family Apartment

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

Similar properties

Property entrance
Hotel Continental Hamburg
Hamburg City Center
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
3.8 out of 5, Good, 1,001 reviews
The price is AU$200
includes taxes & fees
14 June - 15 June
Hotel Continental Hamburg

About the area

Hamburg

With a stay at acora City Apart Living the City - Digital Access in Hamburg (Hamburg City Center), you'll be within a 5-minute drive of Miniatur Wunderland and Elbe Philharmonic Hall. .This hotel is 1.9 mi (3 km) from Hamburg Cruise Center and 2.5 mi (4.1 km) from Reeperbahn.

What's nearby

  • Moenckebergstrasse - 5 min walk - 0.4 km
  • Hamburger Kunsthalle - 6 min walk - 0.5 km
  • Inner Alster Lake - 10 min walk - 0.9 km
  • Jungfernstieg - 15 min walk - 1.3 km
  • Hamburg City Hall - 15 min walk - 1.3 km

Getting around

  • South Central U-Bahn - 3 min walk
  • Hamburg Central Station - 4 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Schweinske - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Kentucky Fried Chicken - ‬3 min walk
  • ‪Baumann's Bierbar - ‬2 min walk

About this property

acora City Apart Living the City - Digital Access

Acora City Apart Living the City - Digital Access offers 12 accommodations with hair dryers. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Stay in one of 12 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 17 for adults and EUR 8.50 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Guests can complete the check-in process in advance or directly upon arrival using their smartphone. The property will provide all relevant information via email in advance.

Access methods

Private entrance, smart lock

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.00 for adults and EUR 8.50 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Aparthotel Novum Apartment Hamburg
City Aparthotel Novum Apartment
City Aparthotel Novum Apartment Hamburg
Apartment City Aparthotel Novum Hamburg
Hamburg City Aparthotel Novum Apartment
City Aparthotel Novum Hamburg
City Aparthotel Novum Apartment
Apartment City Aparthotel Novum
City Aparthotel Novum Hamburg
City Aparthotel Novum
acora City Apart Living the City Hotel
acora City Apart Living the City Hamburg
acora City Apart Living the City Hotel Hamburg

acora City Apart Living the City - Digital Access Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 60 reviews
Rating 8 - Good. 23 out of 60 reviews
Rating 6 - Okay. 15 out of 60 reviews
Rating 4 - Poor. 5 out of 60 reviews
Rating 2 - Terrible. 6 out of 60 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ezequiel

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

8/10 Good

EDWARD DAMIAN

Stayed 1 night in Oct 2025

2/10 Terrible

James

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Appalling place, unsafe area, DO NOT STAY HERE

Appalling. Booked it purely for location as due at the train station at 6.45 the next morning. The area of the apartment is horrific, really rough. Street covered in litter and broken glass, very drunk and aggressive homeless people lying on pavements and screaming at police, we saw 5 police attempt to move someone at the end of the street at 6.30am and he threw a bottle at them. Main door to the apartment is a meeting point for druggies and gangs. We arrived at 3.30pm and they were on the entrance steps and would not move. Eventually navigated our way around them but when we came back out we had to literally climb over them as they made comments to us that I didnt understand but were clearly threatening. Be warned - THIS IS LITERALLY ON THE DOORSTEP TO YOUR ACCOMMODATION. I have seen other reviews say the same. No staff or security presence on the premises. We did not feel safe all night. At 1am we were woken by a group screaming and shouting and sounding a siren repeatedly right outside our window. The room is dated, safe doesn't work, shower gel dispenser fell off the wall, shower flooded the bathroom because the shower curtain blocks the plug. Our two single beds were pushed next to each other so we pulled them apart to sleep separately (I was with my brother) only to see crisps and crackers all over the floor that a previous guest had obviously spilt in bed but the room had clearly not been cleaned properly. It's a dive and the area is appalling.
Stayed 1 night in Jul 2025

6/10 Okay

Ernestine

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Close to bus and train & train station but the area is a bit dodgy. The room is very outdated and needs fresh carpet.
Stayed 2 nights in May 2025

10/10 Excellent

Haylie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Haylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay very comfortable

Family Apartment was amazing for the price , very clean and tidy huge amout of space 3 bedrooms 2 bathrooms , kitchen ,2 balcony The only downside was the lift being out of order no good to anyone who cant climb stairs was a bit of a struggle to climb few times per day Ideal place if you are visiting hamburg right next to central train station lots of public transportation and restaurants.
Stayed 3 nights in Sep 2024

8/10 Good

SOONYOUNG

Travelled with family
Liked: Cleanliness, staff & service
Central location, near by .S U bahn and Central Station. All places to go very convenient. Staffs quite friendly and helpful (esp Mr.Apolo, at reception guy) So far we stayed quite satisfied except but dangerous at night near by many homeless and drunken people outside coz of very conetral area.
Stayed 14 nights in Jul 2024

8/10 Good

Fangming

Travelled with partner
Liked: Staff & service, amenities
It’s good for the price and good place. Tourists can walk to many attractions in Hamburg.
Stayed 2 nights in May 2024

10/10 Excellent

Ngan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

RACIEL Cunanan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unable to open the door knob. The room needs to be fix. Elevator needs to be fix.
Stayed 1 night in Feb 2024

8/10 Good

Stephanie Anne

Business traveller
Liked: Cleanliness, staff & service
It was in a nice central location but it needs to be Made clearer which hotel one needs to check in. Got to the one that I was told too, then was directed to another hotel. The room needs to be fixed, some tiles are cracked and are lifting up. Overall it was fine to sleep in and have some food but would recommend that it needs updating. Also a lot of drunk people or those that take drugs sit outside. So it’s a bit uncomfortable when you are on your own.
Stayed 5 nights in Jun 2023

10/10 Excellent

hui-shin

Travelled with family
Liked: Cleanliness, staff & service, amenities
是
Stayed 5 nights in Feb 2026

6/10 Okay

Henning

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Laut Aushang im Zimmer ist seit ende letztem Jahres Legionellen Probleme im Trinkwasser. Das müsste wohl vor Anreisen mitgeteilt werden. Wir hatten einen Herd wo nur zwei Herdplatten funktionierten und der Dunstabzug hatte die letzte Sicherheitsprüfung nicht bestanden.
Stayed 2 nights in Feb 2026

10/10 Excellent

Helena

Stayed 2 nights in Dec 2025

6/10 Okay

Magnus

Liked: Room comfort
Stayed 3 nights in Nov 2025

6/10 Okay

Ralph

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Leider hat eine Steckdose nicht funktioniert, die benötigt wurde um den Wasserkocher zu bedienen. Weiterhin hat eine Maus die Nachtruhe leicht gestört
Stayed 3 nights in Aug 2025

10/10 Excellent

Tjasa

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room had a very strong smell of cigarette smoke. The friendly receptionist at the nearby hotel, where we checked in, was kind to change our room, which did not have the same smell. Cleaning was however still sub-par. We chose the hotel for it’s convenient location close to the central train station, but the area is quite busy and not the most pleasant for kids.
Stayed 2 nights in Jul 2025

6/10 Okay

Mikael

Stayed 1 night in Jun 2025

6/10 Okay

Nikolaj

Stayed 1 night in Jun 2025

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Inf om nyckel dåligt

Lägenheten var helt ok. Lite jobbig trappa. Nyckeln att komma in till trappuppgången bar dålig information om!
Stayed 1 night in May 2025

8/10 Good

GILBERT

Liked: Cleanliness, room comfort
Bien situé mais quartier pas très propre
Stayed 1 night in May 2025

8/10 Good

jens

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025