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Yushintei

3.0 star property

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Hot springs
Front of property
Hot springs
Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking
Superior Twin Room with Tatami Area and Open-Air Bath | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
Yumotochaya 193, Hakone, Kanagawa, 250-0312
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Tamadare Falls
    ‪4 min walk‬

Room options

View all photos for Japanese-Style Standard Room with Shared Bathroom

In-room safe, free WiFi

Japanese-Style Standard Room with Shared Bathroom

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 15 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Japanese-Style Standard Twin Room with Open-Air Bath

Japanese-Style Standard Twin Room with Open-Air Bath

Japanese-Style Standard Twin Room with Open-Air Bath

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 54 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Superior Twin Room with Tatami Area and Open-Air Bath

Superior Twin Room with Tatami Area and Open-Air Bath

Superior Twin Room with Tatami Area and Open-Air Bath

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 51 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese-Style Standard Room with Shared Bathroom - SPO

In-room safe, free WiFi

Japanese-Style Standard Room with Shared Bathroom - SPO

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 15 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking

Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking

Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 57 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking

Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking

Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 57 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Hakone

With a stay at Yushintei in Hakone (Yumoto), you'll be within a 15-minute drive of Hakone Kowakien Yunessun and Fuji-Hakone-Izu National Park. .This ryokan is 7.4 mi (11.9 km) from Lake Ashi and 5.7 mi (9.2 km) from Hakone Open Air Museum.

What's nearby

  • Hakone Hot Springs - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Tamadare Falls - 4 min walk - 0.4 km
  • Gyokuren Shrine - 6 min walk - 0.5 km
  • Sounji Temple - 15 min walk - 1.3 km

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Yumoto Station - 17 min walk
  • Haneda Airport (HND) - 87 min drive

Restaurants

  • ‪囲炉裏茶寮八里 - ‬4 min drive
  • ‪はつ花そば 本店 - ‬13 min walk
  • ‪茶のちもと - ‬13 min walk
  • ‪滋養料理山法師 - ‬9 min walk
  • ‪箱根浪漫亭湯本店 - ‬13 min walk

About this property

Yushintei

Yushintei offers 8 accommodations with safes and slippers. Satellite television is provided.

Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Private bath/onsen services include an outdoor private bath (in communal space), an indoor private bath (in communal space), and an indoor private onsen (in communal space). Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature shared men and women areas. The ryokan bathing area is open from 3:00 PM to 9:30 AM. There are hot springs on site.
Make yourself at home in one of the 8 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes, and housekeeping is provided daily.
Enjoy the recreation opportunities such as hot springs or make use of other amenities including complimentary wireless internet access.
Japanese breakfasts are available daily from 8:00 AM to 8:30 AM for a fee.
Featured amenities include luggage storage and a safe deposit box at the front desk. Free self parking is available onsite.
Japanese breakfasts are available for a surcharge and are served each morning between 8:00 AM and 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 8:00 AM to 8:30 AM for a fee: JPY 2,500 per person
  • Kaiseki meal

Things to do

  • Hot springs

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On a river

Spa

  • Hot springs
  • Private indoor bath (no minerals) in communal space
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public bath open from 3:00 PM - 9:30 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Shared men and women areas
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 19-inch TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Geta (wooden sandals)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
The property cannot hold luggage before noon.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests with tattoos are welcome to use the onsite public bathing facilities

Property is also known as

Yushintei Inn Hakone
Yushintei Inn
Yushintei Hakone
Yushintei Ryokan
Yushintei Hakone
Yushintei Ryokan Hakone

Yushintei Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 175 reviews
Rating 8 - Good. 48 out of 175 reviews
Rating 6 - Okay. 19 out of 175 reviews
Rating 4 - Poor. 6 out of 175 reviews
Rating 2 - Terrible. 7 out of 175 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Harriet

Stayed 1 night in Oct 2025

10/10 Excellent

Niovi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous stay- the staff are wonderfully attentive, the facilities are gorgeous, and breakfast/dinner is massive and delicious. I stayed in a Japanese style room with a shared bathroom, which only really entails a shared shower facility (the rooms have a basin and toilet), which was extremely comfortable. The onsen facilities (three available) are available most of the day, and are privately booked in 40-minute increments, which as a solo traveler I found pleasant to have my own space. There is a short walk from the bus station to the hotel, somewhat uphill, so accessibility wise I recommend for people with a comfortable mobility as I do not believe there is an elevator. I was given a lovely yukata for the stay, which I really enjoyed. I got half board, which was beyond worth it- the quantities for both breakfast and dinner are *massive* and absolutely delicious. Overall, my stay at Yushintei was a highlight of my trip and I hope to return next time I am in Japan/Hakone.
Stayed 2 nights in Nov 2025

2/10 Terrible

Maxim

Stayed 2 nights in Nov 2025

10/10 Excellent

Brendan

Great staff and amazing amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Hooi, Brisbane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent! Had a great time staying at Yushintei. Staff were polite, friendly and helpful. The room was big, clean and comfortable. Love the private onsen, can relax and enjoy after a long day out. The only downside is they don’t have an in-house restaurant. It would be perfect!
Stayed 2 nights in Nov 2025

10/10 Excellent

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic
Stayed 1 night in Oct 2025

10/10 Excellent

Wen Qi

Travelled with partner
Liked: Cleanliness, amenities
Friendly staff, great private onsens. What more can you ask for?
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great traditional Japanese room
Stayed 1 night in Sep 2025

10/10 Excellent

Emi, Akron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are several bating rooms which all are used as a private spa. Bleak fast wasn’t served unless pre booked.
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and onsen!
Stayed 1 night in Oct 2025

10/10 Excellent

Terra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were so welcoming and nicely explained everything to us. We felt the hospitality for sure! Room was beautiful and the open air bath was just perfect! The breakfast was so delicious! I would stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful overnight stay at Yushintei. Staff were so attentive, friendly and polite. The room was comfortable and spacious. The private onsen was delightful, it was outside but enclosed so you can enjoy the sounds of the crickets outside whilst being in the onsen. All amenities were available, including a nice skin care kit. All in all a very peaceful and relaxing stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!!!! Best room EVER!!!! Will return next yr! Thank you!
Stayed 2 nights in Sep 2025

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Perfect night relaxing after a busy few days in Tokyo. Beautiful facilities Staff could not have been more accommodating and welcoming. We added on dinner and the food was amazing, some of the best we have had! Was a real cultural experience!
Stayed 1 night in Sep 2025

10/10 Excellent

jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, the staff is very friendly and patient as most communication is via google translate, and they are very good at making sure your stay is pleasant, especially for first time ryokan visitors. I’ve seen some folks say it is an older building, but that is its charm. When you are in the baths, it will all make sense. It was clean and the AC unit worked great. I am only sad that the chef was not working as I’ve seen great reviews about the food, but dinner recommendations were provided. Call ahead to find this out.
Stayed 1 night in Jun 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay if you want to be away from the rest of the tourists in Hakone. A real hidden gem!
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So firstly this was a great hotel, in a great location, with awesome staff. In fact, I had accidentally left a backpack in a Starbucks in Kanazawa the day before and was leaving for North America in 2 days. I do not speak Japanese. The staff at the hotel actually called the Starbucks for me and made arrangements to have it shipped to my next hotel in a day and a half!! Incredible service.
Stayed 1 night in May 2025

4/10 Poor

Olivia

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Sad to say we were disappointed by our experience here - we had such high hopes since we decided to spurge & treat ourselves for a night but we felt like we didn't get to fully enjoy it. The positives were the private onsen and unit - both beautiful and lovely! But overall, felt unwelcome and unaccommodated for. Upon arriving, the first question they asked us after asking for our passports was when we would be leaving. Which may be fine under circumstances had we received a warm welcome. We arrived just after 5:30PM and were looking forward to relaxing, staying in for the night and taking advantage of our unit. Being a Ryokan, we had asked about food and were told we were too late to book anything for our stay, not even breakfast the next morning. This caused us to have to venture out for our meals which would have been fine if we had options but many places told us they were full. They gave us a list of other hotels that had food. We walked around in the pouring rain for 2 hours that night and went to 5 other hotels and were told all were "full" for the night, finally found food at an Izakaya. I wish we had known we had to book our meals far in advance before arriving. It was a struggle to find a meal during our stay. We assumed our accommodation would accommodate us and unfortunately were wrong. The wifi also didn't work the entire time. To avoid feeling hungry and wasting time finding food, pre-book your meals before arriving if you stay here!
Stayed 1 night in Apr 2025

10/10 Excellent

Ya Mei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional room with private onsen.
Stayed 2 nights in Apr 2025

6/10 Okay

Dana

Liked: Amenities
The staff were extremely friendly and helpful. The property is traditional but tired. Ripped wallpaper, fabric chairs were ripped, and our room smelled musty. We paid extra for a private bath which was lovely but the shower room had mould. The property could be lovely but it needs some work.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the private onsen traditional room. This was the highlight of our trip. Private open air tub was amazing and would recomend absolutly. Hope to be back one day for another visit
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful experience. The rooms were very spacious and nicely decorated. The location was a convenient, short walk from the train station but still remote enough to be serene. Very friendly and courteous staff!
Stayed 1 night in Mar 2025