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Tsubaki

4.0 star property

Photo gallery for Tsubaki

Terrace/patio
Exterior
Exterior
Interior entrance
(Main Bldg.) Japanese Western Style Standard Room with Private Open-Air Bath (Non-Smoking) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View map
776 Miyakami, Yugawara-machi, Ashigarashimo-gun, Yugawara, Kanagawa-ken, 259-0314
  • Lake Ashi
    ‪11 min drive‬
  • Hakone Shrine
    ‪15 min drive‬
  • Hakone Kowakien Yunessun
    ‪20 min drive‬

Room options

View all photos for (Main Bldg.) Japanese Style Deluxe Room with Private Open Air Bath (Non-Smoking)

(Main Bldg.) Japanese Style Deluxe Room with Private Open Air Bath (Non-Smoking) | Terrace/patio

(Main Bldg.) Japanese Style Deluxe Room with Private Open Air Bath (Non-Smoking)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 3 Twin Futons

View all photos for 2Japanese-Style Rooms With Open-Air Bath, 12 Tatami+4.5 Tatami (50SQM),Non-Smoking

2Japanese-Style Rooms With Open-Air Bath, 12 Tatami+4.5 Tatami (50SQM),Non-Smoking

2Japanese-Style Rooms With Open-Air Bath, 12 Tatami+4.5 Tatami (50SQM),Non-Smoking

  • Sleeps 2
  • 3 Large Twin Futons

View all photos for Geihinkan, Room With Open-Air Bath, Hanahuki

Geihinkan, Room With Open-Air Bath, Hanahuki

Geihinkan, Room With Open-Air Bath, Hanahuki

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geihinkan, Kokinran (Indoor Bath Only)

Geihinkan, Kokinran (Indoor Bath Only)

Geihinkan, Kokinran (Indoor Bath Only)

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geihinkan, Hikarugenji (Indoor Bath Only)

Geihinkan, Hikarugenji (Indoor Bath Only)

Geihinkan, Hikarugenji (Indoor Bath Only)

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese-Western-Style Room, High Grade, 12 Tatami + Bedroom (70SQM) , Non-Smoking

Japanese-Western-Style Room, High Grade, 12 Tatami + Bedroom (70SQM) , Non-Smoking

Japanese-Western-Style Room, High Grade, 12 Tatami + Bedroom (70SQM) , Non-Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese-Western-Style Room,With hot spring Open-Air Bath (70SQM), High Grade,Non-Smoking

Japanese-Western-Style Room,With hot spring Open-Air Bath (70SQM), High Grade,Non-Smoking

Japanese-Western-Style Room,With hot spring Open-Air Bath (70SQM), High Grade,Non-Smoking

  • Sleeps 5
  • 2 Large Twin Beds

View all photos for (Presidential Suite) Kokinran - Japanese Room (Non-Smoking)

Interior

(Presidential Suite) Kokinran - Japanese Room (Non-Smoking)

  • 200 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Geihinkan, Room With Open-Air Bath, Shunsyokou

Geihinkan, Room With Open-Air Bath, Shunsyokou

Geihinkan, Room With Open-Air Bath, Shunsyokou

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Japanese-Style 2 Rooms With bed, 12 Tatami + 7 Tatami (70SQM), Non-Smoking

Standard Japanese-Style 2 Rooms With bed, 12 Tatami + 7 Tatami (70SQM), Non-Smoking

Standard Japanese-Style 2 Rooms With bed, 12 Tatami + 7 Tatami (70SQM), Non-Smoking

  • Sleeps 5
  • 2 Large Twin Beds

View all photos for (Executive Suite) Hikarugenji - Japanese Room (Non-Smoking)

Minibar, in-room safe, blackout curtains, iron/ironing board

(Executive Suite) Hikarugenji - Japanese Room (Non-Smoking)

  • 130 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Japanese-Style 2 Rooms,12 Tatami + 4.5 Tatami (50SQM),Non-Smoking

Standard Japanese-Style 2 Rooms,12 Tatami + 4.5 Tatami (50SQM),Non-Smoking

Standard Japanese-Style 2 Rooms,12 Tatami + 4.5 Tatami (50SQM),Non-Smoking

  • Sleeps 3
  • 3 Large Twin Futons

View all photos for With open-air bath, Standard Japanese-style room with bed, 8 Tatami+Living Room (50SQM),Non-Smoking

With open-air bath, Standard Japanese-style room with bed, 8 Tatami+Living Room (50SQM),Non-Smoking

With open-air bath, Standard Japanese-style room with bed, 8 Tatami+Living Room (50SQM),Non-Smoking

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Special Japanese-Western-Style Room With Open-Air Bath(13Tatami+Bedroom/100SQM),Non-Smoking

Special Japanese-Western-Style Room With Open-Air Bath(13Tatami+Bedroom/100SQM),Non-Smoking

Special Japanese-Western-Style Room With Open-Air Bath(13Tatami+Bedroom/100SQM),Non-Smoking

  • Sleeps 5
  • 2 Large Twin Beds

View all photos for (Executive Suite) Hanafuuki - Japanese Western Style Suite with Private Open-Air Bath (Non-Smoking)

Minibar, in-room safe, blackout curtains, iron/ironing board

(Executive Suite) Hanafuuki - Japanese Western Style Suite with Private Open-Air Bath (Non-Smoking)

10.0 out of 10
Exceptional
(1 review)
  • 130 sq m
  • Sleeps 6
  • 4 Double Futons and 2 Twin Beds

View all photos for (Main Bldg.) Japanese Western Style Standard Room with Private Open-Air Bath (Non-Smoking)

Minibar, in-room safe, blackout curtains, iron/ironing board

(Main Bldg.) Japanese Western Style Standard Room with Private Open-Air Bath (Non-Smoking)

  • 50 sq m
  • Sleeps 2
  • 2 Double Futons

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About the area

Yugawara

Located in Yugawara, Tsubaki is in the mountains, within a 5-minute drive of Yugawara Art Museum and Manyo Park. .This ryokan is 7.3 mi (11.8 km) from Lake Ashi and 8.9 mi (14.3 km) from Hakone Shrine.

What's nearby

  • Lake Ashi - 11 min drive - 10.0 km
  • Hakone Shrine - 15 min drive - 12.0 km
  • Mishima Sky Walk - 17 min drive - 14.6 km
  • Hakone Kowakien Yunessun - 20 min drive - 18.2 km
  • Hakone Open Air Museum - 21 min drive - 18.9 km

Getting around

  • Yugawara Station - 5 min drive
  • Kowakidani Station - 17 min drive
  • Haneda Airport (HND) - 109 min drive

Restaurants

  • ‪バイカーズパラダイス 南箱根 - ‬8 min drive
  • ‪ビールスタンドかどや - ‬2 min drive
  • ‪エクシブ湯河原離宮華暦 - ‬2 min drive
  • ‪こごめの湯 - ‬3 min drive
  • ‪エクシブ湯河原離宮 マレッタ - ‬2 min drive

About this property

Tsubaki

Ryokan with free valet parking, near Yugawara Art Museum
Tsubaki offers 29 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. 26-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Yugawara ryokan provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 AM to 10:00 PM. There are hot springs on site.
Make yourself at home in one of the 29 air-conditioned rooms featuring refrigerators and minibars. 26-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including hot springs and a sauna. This ryokan also features complimentary wireless internet access, shopping on site, and a ballroom.
Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free valet parking is available onsite.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge

Things to do

  • Hot springs
  • Sauna
  • Shopping

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains

Spa

  • Hot springs
  • Public bath open from 2:00 AM - 10:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests with food allergies should contact this property at least 7 days prior to check-in.
Dinner is available at 6 PM or 6:30 PM. Guests must contact this property in advance if they intend to check in after 7 PM.

Renovations and closures

The property will be renovating from August 17 2025 to August 30 2025 (completion date subject to change). The following areas are affected:
  • Hot springs
During renovations, the ryokan will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Tsubaki Ryokan
TSUBAKI Inn Yugawara
TSUBAKI Yugawara
Tsubaki Yugawara
Tsubaki Ryokan Yugawara

Tsubaki Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 78 reviews
Rating 8 - Good. 16 out of 78 reviews
Rating 6 - Okay. 4 out of 78 reviews
Rating 4 - Poor. 7 out of 78 reviews
Rating 2 - Terrible. 1 out of 78 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

THUY

Travelled with partner
Liked: Amenities
We loved the Ryokan experience, staffs were excellent with services, foods were delicious! My husband and I were satisfied with the experience even though it’s pricey, totally worth it!
Stayed 1 night in Nov 2024

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I splurged for a single night at Tsubaki Ryoukan during our Japan holiday, and we loved it. We took a taxi from Atami which cost us around $50aud, but there are buses that go up to the hotel as well. The building and it's rooms are very traditional, and upon arriving we were given some freshly brewed matcha while watching the koi swim around the pond in the garden atrium. Our room overlooked a small garden too, which was lit up beautifully at night. Unfortunately we were a little too early to see the maple leaves turn fully red, but I can only imagine how beautiful it must look when they do. The onsen itself was dreamy, and we must have taken at least 6 baths in the single night we spent there! The included kaiseki meal was wonderful, but ended up being too much food than we could comfortably eat all at once! Regardless, it was all delicious and our housekeeper was so sweet and patient with us, despite my poor Japanese skills. My wife and I are both heavily tattooed so could not make use of the main public bath, but we knew that going in, and took full advantage of the private bath in our room instead. If you are looking for a more retro luxury ryoukan experience I would highly recommend Tsubaki!
Stayed 1 night in Nov 2024

2/10 Terrible

Benjamin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is very nice but the property is old, cramped and humid. A strong smell of mold in the room prevents from a good night sleep. To be avoided
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanes at its best

Truly amazing hospitality of the whole staff - thanks a lot, we will come back!!
Stayed 1 night in Nov 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ryokan with exceptional cuisine

We stayed at Tsubaki twice before in the last 15 years. The ryokan has several areas feeling dated but what made up for it was the best kaiseki dinner served. Food was amongst the best in all the famous ryokans we have stayed before in Japan.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable stay from the room to the staff, private bath and food
Stayed 1 night in May 2018

10/10 Excellent

ZHAOQI, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience to stay at the Tsubaki. Staff were very welcoming and nice. They spoke enough english to accommodate all your needs. Food was very good, wifi was fast, and the Onsen is amazing. We stay at a room with private outdoor Onsen and that was top notch. Highly recommend this place if a quite retreat is what you are looking for. The only downside is the fact that this place isn't in Hakone, and the transportation to Hakone could be a bit difficult.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Joseph P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation Japan

We had an amazing experience and couldn't be happier with the experience. The staff were amazing and the location and the rooms were so perfect. We had amazing food and we had a private onsen as well as access to the public onsen. We had shiatsu massages that were great and very reasonably priced. We had misplace a JR rail pass and the staff went to great efforts in getting it back to us after they discovered it. Great cultural experience and a wonderful stay.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Expensive and run down

The staff were wonderful but the hotel itself is very run down and if you’re not used to this type of experience you will be surprised that there is almost no where to sit in your room, yet really nowhere else to go. All of the furniture and furnishings are very run down, the carpets are stained etc. I would not complain but for the very expensive price tag of over $800 US. I was extremely disappointed in the quality of the hotel. In addition, the food had been prepared previously and refrigerated and was nothing to get excited about.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Authentic and excellent food

Very nice service and staff. Food was really terrific and authentic Japanese ryokan experience. Condition was not great - carpet soiled and smelled musty. Location was hard to get to - and not close to anything to walk to

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Wolf & Anna, Vancouver BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Onsen Ryokan ever visited.

Tatami room with private Onsen bath tub a perfect combination. Food & service outstanding.

10/10 Excellent

J. Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional relaxation

Tsubaki offers the real deal, with time-honored hospitality that is understated. The serene landscape holds the inn, the inn the healing waters and the waters your grateful body.

10/10 Excellent

TOSHIAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Masafumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

kiyohisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は古いが、これは致し方ないことであり、いかに清潔に保つかであるが、十分満足できました。 最近の宿はレストランでの食事が多く、部屋食は珍しくなっています。 デザートまでのタイミングは非常に満足できましたが、デザート下げるのが少し遅かったです。 全体的には非常にまんぞくしていますが、唯一泉質については若干劣るかと思いました。（部屋の露天風呂は加水、加温で、循環です）
Stayed 1 night in Apr 2024

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food and service
Stayed 1 night in Jun 2023

4/10 Poor

Francia

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pensábamos que valía muchísimo la pena como turistas ir hasta Yugawara que está medio complicado llegar, el hotel está demasiado viejo, como de hace 100 años, la comida en lo personal no me gustó, me esperaba algo totalmente distinto
Stayed 1 night in Apr 2023

10/10 Excellent

AYAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023