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Kansuiro

3.0 star property

Photo gallery for Kansuiro

Free WiFi, bed sheets
Room Type E
Public bath
Staircase
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Room service

Explore the area

View map
88 Tounosawa, Hakone-machi, Hakone, Kanagawa, 250-0315
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Toy Museum
    ‪10 min walk‬

Room options

View all photos for Room Type A

Room Type A

Room Type A

  • 26 sq m
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Room Type B

Room Type B

Room Type B

  • 23 sq m
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Room Type C

Free WiFi, bed sheets

Room Type C

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Room Type E

Room Type E

Room Type E

  • 27 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Seiryu

Seiryu

Seiryu

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Momiji

Momiji

Momiji

  • 37 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Moegi

Moegi

Moegi

  • 36 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Suiren

Suiren

Suiren

  • 37 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Similar properties

Hot springs
Hakone Kowakien TEN-YU
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  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,857 reviews
The price is AU$579
24 June - 25 June
Hakone Kowakien TEN-YU

About the area

Hakone

Located in Hakone (Tounosawa), Kansuiro is within a 15-minute drive of Odawara Castle and Hakone Open Air Museum. .This spa hotel is 4.7 mi (7.6 km) from Hakone Kowakien Yunessun and 8.7 mi (13.9 km) from Ōwakudani.

What's nearby

  • Hakone Hot Springs - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Key Hiraga Museum - 9 min walk - 0.8 km
  • Hakone Toy Museum - 10 min walk - 0.9 km
  • Tokoan Kumano Gongen - 19 min walk - 1.6 km

Getting around

  • Kowakidani Station - 9 min drive
  • Hakone Yumoto Station - 13 min walk
  • Haneda Airport (HND) - 88 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬10 min walk
  • ‪囲炉裏茶寮八里 - ‬5 min walk
  • ‪料理茶屋花さがみ - ‬11 min walk
  • ‪ハイカラ中華 日清亭 - ‬11 min walk
  • ‪茶のちもと - ‬9 min walk

About this property

Kansuiro

Kansuiro offers 22 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include toilets with an electronic bidet and toothbrushes and toothpaste. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.
Make yourself at home in one of the 22 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with onsite massages and body treatments. This hotel also features complimentary wireless internet access and gift shops/newsstands.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 8:30 AM for a fee.
Featured amenities include luggage storage and an elevator. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 8:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 8:30 AM for a fee: JPY 2,700 for adults and JPY 2,700 for children
  • A bar/lounge
  • Kaiseki meal

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Spa

  • Aromatherapy
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • In-room dining only
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 5 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2700 for adults and JPY 2700 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

KANSUIRO Inn Hakone
KANSUIRO Inn
KANSUIRO Hakone
Kansuiro Hotel
Kansuiro Hakone
Kansuiro Hotel Hakone

Kansuiro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 40 reviews
Rating 8 - Good. 11 out of 40 reviews
Rating 6 - Okay. 2 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on Christmas Day. What an wonderful way to spend a cool day in an onsen. We wanted the experience to be authentic traditional Japanese way so we picked this Ryokan. The place is old and clean, very pleasant. Having a private onsen was very important to us so we paid more for it. The dinner and breakfast were great. It was not cheap, but the experience was worth it.
Stayed 1 night in Dec 2019

10/10 Excellent

Simon Kaspar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Historical Ryokan

A wonderfully historical Hotel in Hakone. It is the typical Ryokan with dinner and breakfast included so be ready to eat lots of fish. Food is good but maybe not as high standard as other places. On the other side the building and its outside onsen are fascinating. The location is good as it is close to Hakone station next to a river. However you don’t get Mountain View as you would in Gora for example. We loved the place staying with two small kids and grand parents.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful ryokan! They were very kind to upgrade our room before we arrived, we ended up staying in the Moegi room which is very close to the entrance and has a private bath. We arrived just after check in and not very many other guests so we were happy to have the public baths to ourselves while we used them, but there is also a family bath on the 3rd floor you can use privately, and you can use the outdoor baths privately from 10pm-4am for 30 mins each time. You do not have to book in advance to use these baths privately. Upon arrival were given a tour of this beautiful property
Stayed 1 night in Nov 2019

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vegan food was excellent
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Alex, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent traditional Ryokan and Onsen. Beautiful spot in Hakone next to the river. Delivers fully on a very traditional experience
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. One of the staff spoke good english and another spoke chinese which one of my friends was fluent in. They carried our bags to our rooms and were very friendly and helpful. The facility was very traditionally japanese and was a fun experience. The meal was interesting with many different pieces and they specially made courses for vegetarian and pescatarian members of our group
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Anna, Portland, OR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly beautiful and peaceful place to rest and rejuvenate our bodies after climbing Mt Fuji!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and exquisite stay, very comfortable. Very nice staff. The only ryokan that can provide vegetarian meals. Their dinners and breakfasts are huge, we eat a lot but we were so full after each delicious meal (note that traditional Japanese breakfast is savory no coffee).
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The host was extremely rude! Especially the front desk manager (a Japanese man) gave us dirty look when we approach them, and refuse to help us to call taxi when we leave the hotel. We had to ask another girl host to help us to call taxi ( and the desk manger kept telling her off and preventing her to help us). Also the hotel woke us up at 4:30 am one morning without any apologies. Overall I didn't enjoy our stay at the hotel and was really disappointed.
Stayed 2 nights in Jun 2019

10/10 Excellent

Templar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The in room dinner and breakfast service was excellent. The onsen in the room and the private bath options were amazing. The character and heritage of the ryokan was impressive
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was a very unique and memorable experience

This place is very very cool. It's definitely a real traditional experience, and we had such a relaxing time. The food platters were so impressive. The hot springs were relaxing and the perfect end to our trip. We had a hot spring tub in our room which was very nice to have. Just be warned, the futon bed situation is not the most comfortable if you are not used to sleeping on your back. Also, They enter your room a lot to serve tea and give food so just know when they are planning on coming. They came in at 7am to prepare for breakfast at 8, so you may want to plan to be awake before then. We did feel like it was a very unique experience however, so I would definitely recommend at least one night here.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Hisae

Stayed 1 night in May 2022

10/10 Excellent

Yu, Narashino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

keishi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
風情あって非常に良かった
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
歴史のある建物でしたが、整備されていてとても綺麗でした。スタッフの方もみなさんとても丁寧な接客でとても気持ちよく過ごすことができました。
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
お部屋からの眺めがすばらしく、癒されました。少し紅葉を楽しむには早かったのが残念です。 お部屋での食事が座卓なので、腰や膝が悪いときついです。食事の量は多すぎる所が多い中ちょうど良い感じでした。 外の露天風呂へ行くのに割と急な勾配の階段を登りますが、外履きのサンダルが滑って危ない感じがしました。 お部屋の風呂は気軽に入れるので堪能しました。
部屋からの眺め
Stayed 1 night in Nov 2021

10/10 Excellent

HAJIME

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

再訪したい名建築

Stayed 1 night in Nov 2021

8/10 Good

JUNICHI

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
素敵なところでした。またいきたいです
Stayed 1 night in Aug 2021

10/10 Excellent

??

Disliked: Staff & service
Stayed 1 night in Aug 2021