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The Plaza Inn & Suites

2.5 star property

Photo gallery for The Plaza Inn & Suites

Lobby
1 bedroom, desk, free WiFi, bed sheets
Indoor pool
Indoor pool
Deluxe Suite

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
931 Dual Highway, Building A, Hagerstown, MD, 21740
  • Place, Maryland Theater
    ‪3 min drive‬
  • Place, Pennsylvania Dutch Market
    ‪5 min drive‬
  • Place, Hagerstown Premium Outlets
    ‪6 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Poolside

1 bedroom, desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Parking included
  • Free WiFi
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About the area

Hagerstown

Located in Hagerstown, The Plaza Inn & Suites is within a 5-minute drive of Hagerstown Field House and Hagerstown Dog Park. .This hotel is 1.6 mi (2.5 km) from University System Of Maryland At Hagerstown and 1.6 mi (2.5 km) from Maryland Theater.

What's nearby

  • Hagerstown Dog Park - 3 min drive - 1.8 km
  • Maryland Theater - 3 min drive - 2.2 km
  • Pennsylvania Dutch Market - 5 min drive - 5.6 km
  • Washington County Museum of Fine Arts - 5 min drive - 3.2 km
  • Hagerstown Premium Outlets - 6 min drive - 4.9 km

Getting around

  • Martinsburg Station - 31 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional) - 16 min drive

Restaurants

  • ‪Sheetz - ‬12 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬1 min drive
  • ‪Dairy Queen - ‬9 min walk

About this property

The Plaza Inn & Suites

Hotel in Hagerstown with a 24-hour front desk and an indoor pool
The Plaza Inn & Suites offers 145 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 145 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Planning an event in Hagerstown? This hotel has 2400 square feet (223 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Clarion Inn
The Plaza Inn & Suites Hotel
The Plaza Inn & Suites Hagerstown
The Plaza Inn & Suites Hotel Hagerstown

Reviews

The Plaza Inn & Suites Reviews

5.8

5.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 121 out of 494 reviews
Rating 8 - Good. 74 out of 494 reviews
Rating 6 - Okay. 72 out of 494 reviews
Rating 4 - Poor. 79 out of 494 reviews
Rating 2 - Terrible. 148 out of 494 reviews

Reviews

2/10 Terrible

Pamela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place. I got there and the place was surrounded by people just standing outside. Inside the facility was noisy and a bit dirty, the hallways were dirty and i dont think they have AC in the building, it was so hot inside. The property smells awful. I planned to stay there for 2 night but i left 5 minutes after checking in. The place made me feel unsafe and i just couldnt stand the smell. I would not recommend this to absolutely anyone.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst mistake I have made recently is to book this hotel. It is filthy, unsafe and seems to be a place that often has hourly customers. I actually left the property and booked rooms at a Holiday Inn Express.
Stayed 1 night in Jul 2025

4/10 Poor

EDWARD

Business traveller
Disliked: Property conditions & facilities

This place is a dump

No A/C in the lobby in July, doors open, check-in counter is all behind glass similar to a prison, lobby & room reeked of pot/marijuana, wall thermostat didn't work, bar by pool is closed, no ice machines (in July). Went to counter at about 9:15 PM, no one was there. Prostitute/drug addicts walking around outside the hotel in parking lot.
Stayed 1 night in Jul 2025

8/10 Good

Selene

Liked: Amenities, property conditions & facilities
Yes is good
Stayed 2 nights in Jul 2025

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
If you like drugs, this is your place.
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage all over outside. Somebody begging for money. Dirty room
Stayed 2 nights in Jul 2025

10/10 Excellent

Archie

Stayed 1 night in Jun 2025

2/10 Terrible

Zachary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Barbara

Stayed 2 nights in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go to super 8 or comfort inn a block away

This property house's homeless that have junkie's on there hands and knees in adjacent parking lot as I came back the first evening, witnessed countless drug deals all they the first night, the second night a Saturday was drinking night, a car parked facing the property sat there for hours with headlights on the whole time , while three cars loaded with folks stood and past half gallons of booze around enjoying the night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness
A lot of people nodding out and hanging out in the front of the building during the evening and at night time but other than that the room was very clean staff was very friendly. I would definitely stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Lindsey

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vile hotel and avoid

There was a lot of drinking and smoking outside of the hotel by very unsafe looking people. I checked in late at night and it was quite scary and I almost left. When I left in the morning, the same people were hanging around outside. Do not stay here. It was disgusting.
Stayed 1 night in Jun 2025

8/10 Good

Chantel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Vernon

Stayed 1 night in Jun 2025

6/10 Okay

Nathaniel

I
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Stayed 1 night in Jun 2025

8/10 Good

Donald

Business traveller
Liked: Property conditions & facilities, room comfort

A place to rest

It could be kept up in room better the floor was dirty trash left behind bresser and on floor in bathrooms. The pool need sweeping there are rocks and debris in it but water was salt water vending machines where empty butneeded a place to rest and served that purpose
Stayed 1 night in Jun 2025

8/10 Good

Ogechukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Stayed 1 night in May 2025

10/10 Excellent

Burt

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, staff we
Stayed 1 night in Jun 2025

2/10 Terrible

Micheal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean abd double charged. Charged on card and paid cash. Was told it was just a hold and would drop off of card. I’m having to dispute it with bank
Stayed 2 nights in May 2025

8/10 Good

Jade

Travelled with partner
The building itself inside is very big and can easily get lost. No elevators. But overall it was clean and our stay was fine for 67.00
Stayed 1 night in May 2025

6/10 Okay

Alysen

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well as soon as u walked in it had an old cigarette smell and the bed was hard as a rock but the pool was nice
Stayed 1 night in May 2025

10/10 Excellent

Ishaya

Stayed 1 night in May 2025