2/10 Terrible
craig
Travelled with partner
7 Jan 2024
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY AT THIS HOTEL.
Dirty linen, I'll politely call it human chocolate on bed covers, management moved us to another room (more on that later), I thought surely what we just experienced must be a one off.....well I checked the bed in the new room, no human chocolate but a nice curly pubic hair.
Reported it to management, they asked if they could clean the room as we went to dinner, obviously I said yes, please clean it.
Well we returned from dinner and the pubic hair was gone but had been replaced with a nice long hair.....
We asked management if they were aware of the bed bug plague across Japan at the moment, they said of course they were, obviously they don't care about it, basic hygiene, or their customers.
The room we were transferred to was a suite, a suite straight out of somewhere around 1980, if your into filthy beds, old carpet, peeling wall paper and tiny bathrooms with cracked basins that even the smallest person will struggle with, this is the place for you, otherwise choose a park bench closer to the centre of town.
How this shack gets 4 stars is a mystery.
One positive is management did refund us and gave us a fresh fruit, however, I would not stay here again even if it was free.
craig
Stayed 2 nights in Jan 2024