Rooms open to furnished balconies or patios. These individually furnished accommodations include dining tables. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Full-sized refrigerators/freezers, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Additionally, rooms feature washers/dryers and laptop-compatible safes. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on weekdays only.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Make yourself at home in one of the individually furnished guestrooms, featuring refrigerators and Smart televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages and body treatments. Additional features at this Baroque hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Featured amenities include express check-out, multilingual staff, and laundry facilities. Free self parking is available onsite.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
18-hole adjacent golf course
Full-service spa
Golf caddies
Golf carts
Golf clubhouse
Golf clubs/equipment
Kayaking
Pro golf lessons
Pro golf shop
Snorkelling
Wine tours
Conveniences
ATM
Grocery/convenience store
Laundry facilities
Safe at front desk
Guest services
Concierge services
Housekeeping (weekdays only)
Multilingual staff
Tour and ticket assistance
Outdoors
On the bay
On the beach
On the boardwalk/promenade
Rooftop terrace
Full-service spa
Aromatherapy
Body scrubs
Deep-tissue massages
Hot stone massages
Hot tub
Hot/mineral springs
Hydrotherapy
Mud bath
Sauna
Spa open daily
Steam room
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 step to reach entrance
Handrails in hallways (102 centimetre high)
Handrails in stairways (102 centimetre high)
Lift (90 centimetre wide door)
Smooth flooring in room
Stair-free path to entrance
Tile flooring in room
Well-lit path to entrance
More
1 building
3 floors
At least 80% lighting from LEDs
Baroque architecture
Built in 2014
Designated smoking areas (fines apply)
Double-glazed windows
Eco-friendly cleaning products used
Locally-owned and organised tours and activities
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Bathroom
Deep soaking bathtub
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
28-inch smart TV with digital channels
Food and drink
Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dining table
Electric kettle
Freezer
Full-sized refrigerator/freezer
Hob
Microwave
Oven
Paper towels
Toaster
More
Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Dryer
Energy-saving switches in guestrooms
Heating
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
LED lighting
Living room
Portable fan
Water-efficient toilets
Policies
Check-in
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee
Check-out
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
This property welcomes adults only
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-in fee
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number ESFCTU00003802300088888400000000000000A-38-4-00031443, ESFCTU00003801500015652000000000000000A-38-4-00031456, ESFCTU00003802300088886000000000000000A-38-4-00031492
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Rok Plaza Adults Apartment Guia de Isora
Rok Plaza Adults Apartment
Rok Plaza Adults Guia de Isora
Rok Plaza Adults
Rok Plaza Only Adults
Rok Plaza - Only Adults Hotel
Rok Plaza - Only Adults Guia de Isora
Rok Plaza - Only Adults Hotel Guia de Isora
Rok Plaza - Only Adults Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 46 out of 66 reviews
10 - Excellent
46
Rating 8 - Good. 15 out of 66 reviews
8 - Good
15
Rating 6 - Okay. 3 out of 66 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 66 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 66 reviews
2 - Terrible
1
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
Reviews
6/10 Okay
Linda
12 Feb 2026
The apartment was well appointed, spacious and clean.
The description on Expedia was however misleading. It was not on the beach and was not
Linda
Stayed 7 nights in Feb 2026
10/10 Excellent
Philip
27 Dec 2025
Liked: Cleanliness, staff & service, amenities
Great apartment with everything you need. Location is great, you could survive without a car if just chilling for a week.
Kathy and her team were excellent and made us feel very welcome.
The beach view is outstanding, the parking was easy street parking, parallel and angle parking. Many nearby restaurants, a grocery, and sites within walking distance.
Beautiful aparthotel. Very quiet, excellent service with Cathy. Room cleaned and fresh towels almost daily. Cathy was very helpful in advising us where to go, about the area etc. No pool at the property. But sea and natural pools on the doorstep
We selected a second floor luxury apartment looking out to the village square. Nevertheless, it was quaint and quiet. A one minute walk to the first beach bar, to the first grocery store and plenty of parking space most of the time. Just beautiful.
This was amazing! The location was great, close to several amenities, excellent restaurants and bars, convenient store and a walking distance to a super market (HiperDino). Right by the beach, and beautiful walking trails! The highlight of the this place was the staff, Kathy and her team, were beyond amazing! Those ladies sure make a great stay feel phenomenal and incredible! We will be back next year and if they have availability during our dates we will be staying with them for sure!! Thank you Kathy and team! Your phenomenal service, communication and relationship building along with professionalism and authentic approach made the difference! Thank you again and will see you soon!!
Our stay at Rok Plaza was absolutely lovely.The hotel itself is charming and perfectly located right by the sea.Kathy was wonderful…her warm welcome and hospitality made us feel right at home.She gave us excellent recommendations for dining and even helped us arrange a car rental,unfortunately there were none available at the time.remember to book a car in advance because they go quickly. Tenerife South is a beautiful destination, would recommend it.
Lovely location in a small and quiet village away from the crowds. Close to coffee shops, the beach and coastal walk. Super friendly staff and a spotless apartment. Can highlt recommend and would stay again!
A lovely spot to relax, recharge and explore from. Rok Plaza is situated overlooking Alcala Square on the one side and from the shared roof top terrace has a prefect sea and sunset view. We had a spacious 2 bedroom apartment on the first floor which was serviced daily so always spotless, comfortable huge bed.
This is quite a difficult review to leave as we have mixed feelings. The positives first - the apartment really is of a very high standard, very large & beautifully decorated overlooking a square with a small balcony which was nice to relax on of an evening & see the goings on.
The pictures on the hotels.com website are very misleading, there is no bar or restaurant accessible from the hotel. The main image on the website is actually of a restaurant nearby & the images of the snug areas we never found.
You have to access the apartments from the back of the hotel, we didn’t struggle with parking but we walked past the apartments several times as they are lacking signage.
On the brief it says they have multilingual staff but essentially you are met by the cleaner, there is no reception & she doesn’t speak English very well (we understand that we’re in a Spanish country so should be able to speak in Spanish) but to say the staff are multilingual is not true.
The TV didn’t work, no sound system & couldn’t use the bath as there wasn’t a plug.
Overall.. absolutely stunning apartment & despite all my negative criticism I would stay there again, I just think they need to make a few minor changes.
Initially hard to find for the taxi driver-it’s not the building on the photo- however the front of the building from the plaza is stunning. It’s so close to the dramatic rocky cove and there’s a fabulous range of places to eat- all close by. Lovely walk on the promenade and easy bus links just a short walk up the hill.
The location is amazing - balcony looks onto the village square and the roof terrace looks over beautiful harbour. The quality of the apartment was fantastic. It is a group of apartments in a building with the only shared amenity the roof terrace. Not a problem but it does mean there isn't a Rok Plaza sign outside so it was hard to find. Highly recommended.
We stayed at the villa, a detached property on two floors with a roof terrace directly facing the sea. The view is stunning! The house is very spacious and can comfortably accommodate 4 people having two bedrooms and two bathrooms. The kitchen is very large and fully equipped, and the cozy living room has cable tv and wifi. The house has independent air conditioning in the two floors. The property is kept very clean and the hotel's personel is friendly and helpful. Parking is easily available free of charge in nearby streets.
Alcala (Guía de Isora) is a great place for a holiday. It has easy access to most touristic locations in the island but it is still a calm and charming village. The neighborhood has numerous restaurants that we suggest you visit. We fully recommend and we would totally go back.
The property is very unique and wonderfully surprising - many nice touches and clearly well kept with attention to detail. Full kitchen was very convenient, bedroom was comfy. Steps to a beautiful beach, many nice restaurants, cafes, grocery stores, banks in easy distance - with taxi stand and bus stop close by. Management was very helpful and welcoming - recommended several local activities, restaurants, etc. Check in and Check out was very easy. Would highly recommend and would stay again in a heartbeat - easily exceeds any of the "tourist traps"
Wow. I got back to this apartment complex one day and the main door was ajar. Instead of giving this place a negative review I thought "inform the management so they can try to fix it if there is an issue with the door or maybe they can put a sign reminding people to make sure the main door was closed."
The response I received was an interrogation about when I left/returned from the apartment and (this is a direct quote from the email) "but it could be that you did not lock the door"...,
Wow. Like this is a nice apartment but not only did I feel really unsafe when I found the door open but I really don't like that the owner did not apologize, take any responsibility, or try to rectify the situation besides schooling me on proper locking techniques (which no one had showed me when I arrived at the place).
Sehr freundlicher Empfang und Service. Tolle Lage direkt am Marktplatz und zum Meer nur 100m. Sehr sauber. Gute Ausstattung. Nicht zu überlaufen. Alle POI auf der Insel gut erreichbar. Gerne wieder!
Ludger
Stayed 10 nights in Feb 2025
10/10 Excellent
Gerhard
Travelled with partner
15 Apr 2025
Liked: Cleanliness, staff & service, amenities
Sehr sauber, alles Top bis auf die Dusche im 1.Stock. Die ist Renovierungsbedürftig.
Dafür ist die Dachterrasse und der Meerblick ein Traum!