See all properties
Save

Hyatt Centric Guatemala City

Photo gallery for Hyatt Centric Guatemala City

Exterior
Outdoor pool
Restaurant
Restaurant
3 bars/lounges, poolside bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Place, Plaza Fontabella Shopping Center
    ‪2 min walk‬
  • Place, Avenida La Reforma
    ‪3 min walk‬
  • Place, Oakland Mall
    ‪9 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds (Atrium View)

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

9.8 out of 10
Exceptional
(35 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

Similar properties

Outdoor banquet area
Barceló Guatemala City
Zona 9
  • Pool
  • Spa pool
  • Spa
  • Free airport shuttle
4.6 out of 5, Wonderful, 3,314 reviews
The price is AU$183
includes taxes & fees
14 June - 15 June
Barceló Guatemala City

About the area

Guatemala City

With a stay at Hyatt Centric Guatemala City in Guatemala City (Zona 10), you'll be within a 15-minute drive of Paseo Cayala and U.S. Embassy in Guatemala. .This luxury hotel is 0.1 mi (0.1 km) from Avia Mall and 0.2 mi (0.3 km) from The Village Shopping Center.

What's nearby

  • Avia Mall - 1 min walk - 0.1 km
  • Plaza Fontabella Shopping Center - 2 min walk - 0.2 km
  • Avenida La Reforma - 3 min walk - 0.3 km
  • Oakland Mall - 9 min walk - 0.8 km
  • Embassy of Mexico in Guatemala - 10 min walk - 0.8 km

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬1 min walk
  • ‪Zielo - ‬1 min walk
  • ‪Applebee's - ‬1 min walk
  • ‪PF Changs Guatemala - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk

About this property

Hyatt Centric Guatemala City

Hyatt Centric Guatemala City offers 138 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 138 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a reception hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Hyatt Centric Guatemala City has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 122 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 40 lbs per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Guatemala City Hotel

Hyatt Centric Guatemala City

Hyatt Centric Guatemala City Hotel

Hyatt Centric Guatemala City Guatemala City

Hyatt Centric Guatemala City Hotel Guatemala City

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 742 out of 892 reviews
Rating 8 - Good. 84 out of 892 reviews
Rating 6 - Okay. 34 out of 892 reviews
Rating 4 - Poor. 16 out of 892 reviews
Rating 2 - Terrible. 16 out of 892 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

YESSICA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Well serviced and clean
Stayed 1 night in Feb 2026

10/10 Excellent

Flavio

Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph, Somerville

Stayed 1 night in Feb 2026

2/10 Terrible

Mario

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I didn’t feel welcome at this hotel. Upon to my arrival, there was no bellboy to help with luggage. Se unity guard helped us to bring luggage to the elevator. While waiting for the room the bellboy showed up. He was traitor make conversation by asking a bunch of questions. Help desk clerk (Sandy) processed my check in and told me to wait 10 minutes and left. Somebody else arrived and started helpings other guests. Fifteen minutes later, he asked me if I needed any assistance. I told him I was waiting for my room. He asked me for my identification and my wife’s ID so he could complete the check in. The bed sheets looked all worn out. It seems to be like the hotel is more for people who work in the area rather than family oriented.
Stayed 3 nights in Feb 2026

10/10 Excellent

Alexis, Ciudad de Mexico

Stayed 4 nights in Feb 2026

10/10 Excellent

Salomon

Liked: Cleanliness, staff & service, amenities
Excellent location, Cortes’s staff, beautiful installations, good wifi, shower, gym, just an excellent combination for an enjoyable stay.
Stayed 5 nights in Jan 2026

10/10 Excellent

Laurie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, a variety of amenities
Stayed 3 nights in Jan 2026

10/10 Excellent

Alexander

Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new go to spot in Guatemala. Amazing rooms, and a museum inside the hotel which doesn’t disappoint. If you want to check out some cool Mayan history. Also an amazing bar, and the views from the roof top infinity pool are the best that I’ve seen in Guatemala. Make sure to check out the bath robes too!
Stayed 1 night in Jan 2026

10/10 Excellent

JOSE

Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Stayed 6 nights in Jan 2026

10/10 Excellent

Gonzalo

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was excellent!
Stayed 3 nights in Dec 2025

10/10 Excellent

Frank

Stayed 1 night in Jan 2026

10/10 Excellent

Ariana

Stayed 1 night in Dec 2025

10/10 Excellent

shlomit

Liked: Cleanliness, staff & service, amenities
Great rooms, nice staff, beautiful hotel
Stayed 2 nights in Jan 2026

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Really clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Great place! Good location - awesome pool!
Stayed 1 night in Jan 2026

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A++ services every single employee are friendly I will definitely coming back
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great costumer services, amenities and shopping access.
Stayed 1 night in Nov 2025

8/10 Good

Kaprisha

Stayed 5 nights in Dec 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Chaniqua

Stayed 4 nights in Dec 2025

10/10 Excellent

Jose, Doral

Stayed 1 night in Dec 2025