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Hotel Royal Palace

3.0 star property

Photo gallery for Hotel Royal Palace

Superior Double Room
Front of property – evening/night
Reception
Reception
Standard Twin Room | In-room dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
6ta Avenida 12-66, Zona 1, Guatemala City, 1001
  • Place, Constitution Square
    ‪6 min walk‬
  • Place, Palacio Nacional de la Cultura
    ‪8 min walk‬
  • Place, Central Market
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, desk, iron/ironing board, free WiFi

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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The price is AU$181
includes taxes & fees
14 June - 15 June
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About the area

Guatemala City

With a stay at Hotel Royal Palace, you'll be centrally located in Guatemala City, within a 15-minute drive of Paseo Cayala and U.S. Embassy in Guatemala. .This hotel is 0.1 mi (0.1 km) from Church of St. Francis and 0.1 mi (0.2 km) from Museum of Invisible Musicians.

What's nearby

  • Constitution Square - 6 min walk - 0.6 km
  • Palacio Nacional de la Cultura - 8 min walk - 0.7 km
  • Central Market - 10 min walk - 0.9 km
  • Palace of Justice - 14 min walk - 1.2 km
  • Guatemala City Hall - 16 min walk - 1.4 km

Getting around

  • La Aurora Intl. Airport (GUA) - 24 min drive

Restaurants

  • ‪Café Saúl - Cine Lux - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Frankfurt Mixtas - ‬4 min walk
  • ‪Fu Lu Sho - ‬1 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hotel Royal Palace

Hotel Royal Palace offers 71 accommodations with irons/ironing boards and complimentary toiletries. Rooms open to balconies or patios. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 71 guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and wedding services.
Satisfy your appetite for lunch or dinner at Los Helechos, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Los Helechos - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Salamandra - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 6 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Helechos
  • Salamandra

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 20 per vehicle (roundtrip)
  • Airport shuttle fee per child: USD 20 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Best Western Royal Palace Guatemala City

Best Western Royal Palace Hotel Guatemala City

Hotel Royal Palace Guatemala City

Royal Palace Guatemala City

Hotel Royal Palace Hotel

Hotel Royal Palace Guatemala City

Hotel Royal Palace Hotel Guatemala City

Hotel Royal Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 72 out of 152 reviews
Rating 8 - Good. 41 out of 152 reviews
Rating 6 - Okay. 26 out of 152 reviews
Rating 4 - Poor. 6 out of 152 reviews
Rating 2 - Terrible. 7 out of 152 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Room good size classic building in historical center. Rooms facing street can be noisy.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mildred

Stayed 3 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location, very friendly and accommodating staff, comfortable room, and great breakfasts
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice historic hotel in great central location
Stayed 2 nights in Jan 2026

10/10 Excellent

Sandra I

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good
Stayed 4 nights in Jun 2025

2/10 Terrible

Leonel

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Luis, Brooklyn

Stayed 2 nights in May 2025

4/10 Poor

DANIEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor location
Stayed 1 night in May 2025

4/10 Poor

Elba

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Aralet

Stayed 1 night in Apr 2025

10/10 Excellent

Mariluz

Travelled with family
Liked: Amenities
Nice location!
Stayed 1 night in Apr 2025

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located there is a lot of stores and restaurants with in a walking distance.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rolando vasquez

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walkable to shopping, restaurants to Catholic church, National Palace, museums and Metropolitan Cathedral Church. Also close to Elektra store in case you need to exchange money. Close to airport about 25 minutes depending traffic. The staff was very nice, thanks Heidi and Evone.
Stayed 2 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
This a real through back about 100 years and maintained well but I like to support these historic hotels. If you want to be in the centro which you may not, this is the place.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed pretty much my stay. It was clean and well maintained. It only needs some bars to hold in the shower and in the toilet. The toilet is low
Stayed 2 nights in Dec 2024

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ezequiel

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Inaida

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

6/10 Okay

gilmar

Liked: Cleanliness
NO AIR CONDITIONER!! was the down I could not sleep because it was too hot! and nobody in the whole hotel knew about a taxy or any other transportation to go to the bus terminal I have to go outside and catch a street taxy that was very unsafe!!
Stayed 1 night in Aug 2024

6/10 Okay

Carlos, Sudbury

Travelled with partner
Poor customer service at reception
Stayed 1 night in Mar 2024

8/10 Good

Fernando

Travelled with family
Hotel histórico, la limpieza está bien, colchones normales, personal amable
Stayed 1 night in Jan 2024

6/10 Okay

Samuel

Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023