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Hotel Maya Excelsior

3.0 star property

Photo gallery for Hotel Maya Excelsior

Indoor pool, outdoor pool
Interior
Front of property
Breakfast and lunch served, local cuisine
Reception

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
Centro Historico, 7ª. Avenida 12 - 46, Zona 1, Guatemala City, 1
  • Place, Constitution Square
    ‪8 min walk‬
  • Place, Central Market
    ‪10 min walk‬
  • Place, Palacio Nacional de la Cultura
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Single Room, 1 Double Bed, Non Smoking

Classic Single Room, 1 Double Bed, Non Smoking

Classic Single Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 2 Single Beds, Non Smoking

Bed sheets

Classic Double Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Bed sheets

Deluxe Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Multiple Beds, Non Smoking

Triple Room, Multiple Beds, Non Smoking

Triple Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

Bed sheets

Deluxe Suite, 2 Double Beds, Non Smoking

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

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Classic Quadruple Room, Multiple Beds, Non Smoking
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  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Breakfast available
4.5 out of 5, Wonderful, 664 reviews
The price is AU$90
includes taxes & fees
13 June - 14 June
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About the area

Guatemala City

With a stay at Hotel Maya Excelsior in Guatemala City (Zona 1), you'll be within a 15-minute drive of Paseo Cayala and U.S. Embassy in Guatemala. .This hotel is 0.4 mi (0.6 km) from Constitution Square and 0.4 mi (0.6 km) from Catedral Metropolitana.

What's nearby

  • Constitution Square - 8 min walk - 0.7 km
  • Central Market - 10 min walk - 0.8 km
  • Palacio Nacional de la Cultura - 10 min walk - 0.8 km
  • Palace of Justice - 13 min walk - 1.1 km
  • Guatemala City Hall - 15 min walk - 1.3 km

Getting around

  • La Aurora Intl. Airport (GUA) - 24 min drive

Restaurants

  • ‪Café Saúl - Cine Lux - ‬4 min walk
  • ‪Los Tres Tiempos - ‬4 min walk
  • ‪Frankfurt Mixtas - ‬2 min walk
  • ‪Porcino Pollo Zona 1 - ‬3 min walk
  • ‪Fu Lu Sho - ‬4 min walk

About this property

Hotel Maya Excelsior

Hotel Maya Excelsior offers 100 accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
Stay in one of 100 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a fitness center.
At Hotel Maya Excelsior, enjoy a satisfying meal at the restaurant. Local cuisine breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Guatemala City? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast and lunch.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 8 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 2,691 square feet of conference space

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 22 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8 for adults and USD 8 for children
  • Credit card charges are subject to a surcharge of 22 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Hotel Maya Excelsior GUATEMALA

Maya Excelsior GUATEMALA

Hotel Maya Excelsior Guatemala City

Maya Excelsior Guatemala City

Hotel Hotel Maya Excelsior Guatemala City

Guatemala City Hotel Maya Excelsior Hotel

Hotel Hotel Maya Excelsior

Maya Excelsior

Maya Excelsior Guatemala City

Hotel Maya Excelsior Hotel

Hotel Maya Excelsior Guatemala City

Hotel Maya Excelsior Hotel Guatemala City

Hotel Maya Excelsior Reviews

Reviews

5.2
Rating 10 - Excellent. 13 out of 55 reviews
Rating 8 - Good. 5 out of 55 reviews
Rating 6 - Okay. 4 out of 55 reviews
Rating 4 - Poor. 10 out of 55 reviews
Rating 2 - Terrible. 23 out of 55 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
No good
Stayed 1 night in Nov 2025

2/10 Terrible

Juan, Hesperia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nada limpio
Stayed 1 night in Dec 2025

2/10 Terrible

Gabriel, Las Vegas

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not worth booking. Expedia states that you can pay online to reserve it. Once you get to the Hotel (if you can call it that), the staff tells you that they do not take payments from Expedia and that you MUST pay in cash. It is an inconvenience. Staff DID NOT know what to do. They are liers and very UNFRIENDLY, I would not recommend ever.
Stayed 1 night in Sep 2025

4/10 Poor

denis

Disliked: Cleanliness, amenities
Very central near the Cathedral and the palace wouldn’t chance using the pool overall outdated and unclean wouldn’t recommend.
Stayed 2 nights in Oct 2025

2/10 Terrible

Monica

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It looked like a horror movie stage. Sorry to say this but this was the most scary hotel I have ever stayed
Stayed 1 night in Jul 2025

10/10 Excellent

Elsa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Griselda

Stayed 5 nights in Nov 2024

4/10 Poor

Raul E

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Tania

Disliked: Amenities
El cuarto inundado de cucarachas . El elevador no funciona .
Stayed 2 nights in Sep 2024

2/10 Terrible

B'alam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this hotel due an emergency. This is an scam, pictures are misleading and is expensive for what they offered. No hot water, dirty towels, a bathroom with roaches and an uncomfortable bed. At the reception they were unfriendly and doubtful about the booking.
Stayed 1 night in Sep 2024

2/10 Terrible

Dwayne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was dirty staff did not help
Stayed 1 night in Jul 2024

8/10 Good

Juan Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited by artists and president
Stayed 3 nights in Jun 2024

4/10 Poor

Raphael

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Too simple for the price, TV has only several programas, very noisy early in the morning and the whole Day, Swimmingpool was close, terrible bed, i got hurt my back. Bathroom quite ok with space and warm water
Stayed 2 nights in May 2024

8/10 Good

Marino

Stayed 12 nights in Feb 2024

6/10 Okay

Marino

Liked: Cleanliness, staff & service
Ok
Stayed 18 nights in May 2024

2/10 Terrible

Mitzy

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No hot water
Stayed 2 nights in Mar 2024

4/10 Poor

Miguel A

Disliked: Cleanliness, staff & service, property conditions & facilities
I will not recommend us please. This is because the rooms are not clean when I still there for one night it sound like it was working but they were building something 3 o’clock in the morning I couldn’t sleep at all and I had to be up by 6 o’clock to go to work so when I recommended the room for the staff were horrible.
Stayed 12 nights in Feb 2024

2/10 Terrible

Juan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Otto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t recommend this Hotel to anyone!
Stayed 1 night in Nov 2023

4/10 Poor

Marco Vinicio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

No lo recomiendo

La imágenes que se muestran en la aplicación no coinciden con la realidad. El precio que se paga está demasiado alto a lo que otorgan, es un hotel antiguo con poco mantenimiento.
Stayed 1 night in Nov 2023

4/10 Poor

guillermo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not new. But the room is clean and the staff is nice. Easy check in and out. No air conditioning but have warm water and big room.
Stayed 4 nights in Jul 2023

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pretty rundown. The pools are not clean. The room I was first offered smelt like dusk and properly had not been cleaned in a while. The next room I was offered I saw what looked to be a bed bug sheddings. I left and went to another location I need a refund.
Stayed 1 night in Jul 2023

4/10 Poor

Joseph, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was centrally located in historic downtown Guatemala City. The shower was clogged and I had to ask for a plunger to unclog it /-: No room service and the staff were whatever
Stayed 3 nights in Jul 2023

6/10 Okay

Joshua

Business traveller, Travelled with partner
Liked: Staff & service
The staff was polite. Gave us a quick tour around the vicinity.
Stayed 1 night in Jul 2023