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Best Western Plus Hotel Stofella

4.0 star property

Photo gallery for Best Western Plus Hotel Stofella

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Lobby
Breakfast, lunch, dinner served; Italian cuisine
Lobby
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010
  • Place, Plaza Fontabella Shopping Center
    ‪2 min walk‬
  • Place, Embassy of Mexico in Guatemala
    ‪8 min walk‬
  • Place, Oakland Mall
    ‪9 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(48 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

2 Double Beds, Non-Smoking, Deluxe Room, Flat Screen Television, Mini Bar, Bathrobe

  • Sleeps 4

1 King Bed, Non-Smoking, Deluxe Room, Flat Screen Television, Mini Bar, Bathrobe

  • Sleeps 2

1 Double Bed, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 2

2 Double Beds, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 4

Junior 1 King 1 Single And Sofabed Suite Microwave Mini Bar Non Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 2

2 Double 1 Single Bed, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 4

1 Double Bed, Non-Smoking, Standard Room, Flat Screen Television, Bathtub

  • Sleeps 2

2 Double Beds, Non-Smoking, Standard Room, Flat Screen Television, Bathtub

  • Sleeps 4

1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Bathtub

  • Sleeps 2

2 Double Beds, Non-Smoking, Superior Room, Mini Bar, Iron And Ironing Board

  • Sleeps 4

Superior King Room

  • Sleeps 2

Superior Queen Room

  • Sleeps 2

2 Double Beds, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

2 Double 1 Single Bed, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

1 King Bed, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 3

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About the area

Guatemala City

With a stay at Best Western Plus Hotel Stofella in Guatemala City (Zona 10), you'll be a 4-minute drive from La Aurora Zoo and 8 minutes from Paseo Cayala. .This hotel is 5.1 mi (8.2 km) from U.S. Embassy in Guatemala and 0.1 mi (0.1 km) from Avia Mall.

What's nearby

  • Avia Mall - 1 min walk - 0.1 km
  • Plaza Fontabella Shopping Center - 2 min walk - 0.2 km
  • Avenida La Reforma - 3 min walk - 0.3 km
  • Embassy of Mexico in Guatemala - 8 min walk - 0.7 km
  • Oakland Mall - 9 min walk - 0.8 km

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪Zielo - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪La Taberna - ‬2 min walk

About this property

Best Western Plus Hotel Stofella

Hotel in Guatemala City with free breakfast and a restaurant
Best Western Plus Hotel Stofella offers 100 air-conditioned accommodations with safes and hair dryers. 49-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 100 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, a living plant wall, and tour/ticket assistance.
Enjoy Italian cuisine at Trattoria Veneciana, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast. An additional breakfast (subject to charges) is served daily.
Trattoria Veneciana - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GTQ 40 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Trattoria Veneciana

Things to do

  • Golf
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GTQ 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Hotel Stofella Guatemala
Plus Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel
Best Western Plus Hotel Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel Guatemala City

Best Western Plus Hotel Stofella Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Lindsey

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I choose this accomodation based on location, price point and that it offered ac in the room. The staff are polite and pleasent. The poor review is based on the on going renovations that result in loud noises from 9am. This was unexpected and a deciding factor not to extend my stay.. the food experience left a lot to be desired with plates with stains and tea that to be discarded as something was floating in it. This was brought to the staff attention who tried to recrify it but at that pojnt I wasnt comfortable continuing the meal. Front desk staff and bell man were kind enough to store my luggage as I couldnt bare the noise and checked out early to explore the city. I expected more and really surprised by this experience. Also you can hear everything so noise cancelling headphones are a must.
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Great breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeaneane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, especially the front desk, were very helpful and friendly. I would recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Sofia Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service , very clean , delicious breakfast, near shops and safe area to walk
Stayed 1 night in Oct 2025

10/10 Excellent

Victor manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was one thing i didn't like. Hot water kept turning cold and then suddenly back to really hot.not good. Other then that they have my approval.
Stayed 15 nights in Sep 2025

10/10 Excellent

ARMANDO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GRACIAS
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location and charming mid-size hotel
Stayed 1 night in Aug 2025

10/10 Excellent

ROBERTO

Stayed 1 night in Sep 2025

8/10 Good

Juan C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable, clean and easy to check in. Good place and good location
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos Eduardo

Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just as great as I expected. No complaints.
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Sep 2025

8/10 Good

Ameena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Best Western Stofella overnight to catch a flight, the hotel is close to multiple restaurants and Oakland Mall is within walking distance. Overall the hotel is quite nice and clean, it just got a little stuffy in the room but overall the hotel was great and the pricing was quite reasonable!
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

nelson, north miami beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hdhgj
Stayed 1 night in Jul 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very suitable hotel

Great Hotel, great price, great location, very close to the airport, breakfast is great, will recommend it.
Stayed 1 night in Sep 2025

10/10 Excellent

Marco, Stuart

Stayed 1 night in Sep 2025

10/10 Excellent

Josie, Ontario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el staff de gerencia y la cocina. No sirve el elevador
Stayed 1 night in Jun 2025

10/10 Excellent

Luis alberto

Stayed 2 nights in May 2025

10/10 Excellent

Napoleon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Cozy, clean and convenient location
Stayed 1 night in Aug 2025

10/10 Excellent

Sherelyn

Stayed 1 night in Aug 2025

10/10 Excellent

ROBERTO

Stayed 1 night in Aug 2025