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voco Guadalajara Neruda by IHG

4.0 star property

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Point of interest
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Av Pablo Neruda #2828, Guadalajara, JAL, 44630
  • Place, Midtown Jalisco
    ‪12 min walk‬
  • Place, Punto Sao Paulo Shopping Center
    ‪14 min walk‬
  • Place, US Consulate General Guadalajara
    ‪4 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Mid Floor)

Premium Room, 1 King Bed (Mid Floor)

Premium Room, 1 King Bed (Mid Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

View from room

Premium Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Standard Room, 1 King Bed (Mid Floor) | View from room

Standard Room, 1 King Bed (Mid Floor)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

8.0 out of 10
Very good
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(22 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mid Floor)

Standard Room, 2 Queen Beds (Mid Floor)

Standard Room, 2 Queen Beds (Mid Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor) | View from room

Standard Room, 2 Queen Beds (High Floor)

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Guadalajara

With a stay at voco Guadalajara Neruda by IHG in Guadalajara (Providencia), you'll be within a 5-minute drive of Punto Sao Paulo Shopping Center and US Consulate General Guadalajara. .This hotel is 2.4 mi (3.8 km) from Andares Shopping Center and 2.8 mi (4.5 km) from Minerva Roundabout.

What's nearby

  • Bosque Los Colomos - 10 min walk - 0.9 km
  • Midtown Jalisco - 12 min walk - 1.1 km
  • Punto Sao Paulo Shopping Center - 14 min walk - 1.2 km
  • US Consulate General Guadalajara - 4 min drive - 2.3 km
  • Guadalajara Country Club - 4 min drive - 3.5 km

Getting around

  • Plaza Patria Station - 3 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 54 min drive

Restaurants

  • ‪Breathe - ‬1 min walk
  • ‪Somaru - ‬3 min walk
  • Bombona2828
  • ‪Café Barra Café - ‬2 min walk
  • ‪Mascusia Providencia - ‬2 min walk

About this property

voco Guadalajara Neruda by IHG

Voco Guadalajara Neruda by IHG offers 104 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 104 air-conditioned rooms featuring free minibar items and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including discounted use of a nearby fitness facility and a banquet hall. Guests can get to nearby shops on the complimentary shuttle.
Enjoy a meal at Querida Luna or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to noon and on weekends from 7:30 AM to noon for a fee.
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Planning an event in Guadalajara? This hotel has 980 square feet (91 square meters) of space consisting of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 7:30 AM and noon.
Querida Luna - Onsite restaurant.
Querida Luna - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 300 metres
  • Free shopping centre shuttle
  • Secured, covered parking on site (MXN 80 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 200 to 345 for adults and MXN 110 to 113 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Querida Luna
  • Querida Luna

Things to do

  • Bicycle storage
  • Gym

Family friendly

  • Changing table
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Conference centre (980 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Lift (85 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (70 centimetre wide)

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 26 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 345 for adults, and MXN 110 to 113 for children
  • Covered self parking fee: MXN 80 per day (in/out privileges)
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 150
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Neruda
Voco Guadalajara Neruda
voco Guadalajara Neruda by IHG Hotel
voco Guadalajara Neruda an IHG Hotel
voco Guadalajara Neruda by IHG Guadalajara
voco Guadalajara Neruda by IHG Hotel Guadalajara

voco Guadalajara Neruda by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 403 out of 499 reviews
Rating 8 - Good. 63 out of 499 reviews
Rating 6 - Okay. 15 out of 499 reviews
Rating 4 - Poor. 4 out of 499 reviews
Rating 2 - Terrible. 14 out of 499 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Irene

Stayed 4 nights in Dec 2025

6/10 Okay

Eugenia

Stayed 4 nights in Aug 2025

10/10 Excellent

Gerardo

Stayed 5 nights in Nov 2025

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was great, no issues checking in, it would be nice to have a direct access elevator instead of having to switch elevators- I’m using a wheelchair and anyone who travels to Mexico knows that it’s already difficult when in a wheelchair with sizing of elevators,ramps and stone floors.. Wish there was a microwave in the room to reheat our food.. other than that room was great! We had hot water and complimentary beverages in the mini fridge (only the first set).
Stayed 3 nights in Nov 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful clean rooms. Very comfortable and quiet hotel. In a great location with lots of restaurants, cafes, parks and walking within just a few steps of the hotel. Staff is amazing as well. We always stay here when visiting Guadalajara.
Stayed 2 nights in Nov 2025

10/10 Excellent

DANIELA

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Me encantó, excelente ubicación, amenidades, limpieza, y comida deliciosa. Sin duda regreso!
Stayed 3 nights in Nov 2025

10/10 Excellent

Victor, Denver

Liked: Cleanliness
Stayed 5 nights in Nov 2025

10/10 Excellent

Lucy

Stayed 5 nights in Nov 2025

8/10 Good

Isaac

Stayed 2 nights in Nov 2025

10/10 Excellent

Ana

Stayed 2 nights in Nov 2025

8/10 Good

Claude, Edmonton

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Just some consistency from Expedia website wrt pricing, didn’t like the surprise when I was told that our small dog had to pay the same as a extra guest…. Quite ridiculous, please Expedia, review your process
Stayed 1 night in Nov 2025

10/10 Excellent

Omar

Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Great location, perfectly clean, good size and really kind staff. Don't expect amenities, there's a mini gym and that's it.
Stayed 2 nights in Nov 2025

8/10 Good

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was clean and the beds were comfy. The waterflow from the shower was great, but the bathroom design was terrible. The shower was only half enclosed and the bathroom floors would get soaked every shower, so much so that the floors were already damaged. The rooms were a bit small, but other than the aforementioned, it was a very decent stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Katia

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hermoso hotel. Me encantó, volveré pronto y me hospedaré en Voco siempre que viaje a GDL! 😁
Stayed 5 nights in Nov 2025

10/10 Excellent

Oscar

Stayed 2 nights in Nov 2025

10/10 Excellent

LIYE

Stayed 4 nights in Nov 2025

8/10 Good

Rafael

Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Stayed 3 nights in Oct 2025

10/10 Excellent

Denisse

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Loved the room, the views, and the staff were so friendly!
Stayed 2 nights in Nov 2025

10/10 Excellent

Edith Gabriela, Northridge

Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Oct 2025

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, amenities
The hotel itself
Stayed 1 night in Oct 2025

10/10 Excellent

Alia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, beautiful hotel, super clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Emmanuel

Stayed 3 nights in Oct 2025