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NH Collection Guadalajara Providencia

4.5 star property

Photo gallery for NH Collection Guadalajara Providencia

Daily buffet breakfast for a fee
Exterior
Property amenity
Suite
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

View map
Sao Paulo 2334, Col. Providencia, Guadalajara, JAL, 44630
  • Guadalajara Country Club
    ‪12 min walk‬
  • Basilica de Zapopan
    ‪4 min drive‬
  • US Consulate General Guadalajara
    ‪4 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Double or Twin Room

1 bedroom, down duvets, pillow-top beds, minibar

Superior Double or Twin Room

8.8 out of 10
Excellent
(12 reviews)
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (2 Adults + 2 Children)

View from room

Family Room (2 Adults + 2 Children)

9.6 out of 10
Exceptional
(5 reviews)
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (4 Adults)

View from room

Family Room (4 Adults)

9.4 out of 10
Exceptional
(6 reviews)
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, View

Suite

Suite, View

  • 90 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

1 bedroom, down duvets, pillow-top beds, minibar

Premium Room

10.0 out of 10
Exceptional
(5 reviews)
  • 74 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Terrace

1 bedroom, down duvets, pillow-top beds, minibar

Premium Room, Terrace

  • 74 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, View

Premium Room

Premium Room, View

9.8 out of 10
Exceptional
(6 reviews)
  • 74 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, View

1 bedroom, down duvets, pillow-top beds, minibar

Superior Room, View

9.4 out of 10
Exceptional
(12 reviews)
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Guadalajara

With a stay at NH Collection Guadalajara Providencia in Guadalajara (Providencia), you'll be within a 5-minute drive of Guadalajara Country Club and Bosque Los Colomos. .This luxury hotel is 2.6 mi (4.2 km) from Basilica de Zapopan and 2.7 mi (4.3 km) from US Consulate General Guadalajara.

What's nearby

  • Guadalajara Country Club - 12 min walk - 1.1 km
  • Basilica de Zapopan - 4 min drive - 3.8 km
  • US Consulate General Guadalajara - 4 min drive - 3.5 km
  • Telmex Auditorium - 5 min drive - 4.6 km
  • Andares Shopping Center - 6 min drive - 5.0 km

Getting around

  • Division del Norte Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 41 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Gaspar - ‬1 min walk
  • ‪La Docena Oyster Bar & Grill - ‬1 min walk
  • ‪La Casa de los Platos - ‬1 min walk
  • ‪Carl's Jr. - ‬2 min walk

About this property

NH Collection Guadalajara Providencia

Luxury hotel with a restaurant connected to a shopping center in Guadalajara
NH Collection Guadalajara Providencia offers 137 accommodations with minibars and safes. Pillowtop beds feature down comforters. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2020.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 137 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Nhube Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Nhube Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 150 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Nhube Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Shopping centre

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - May 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 630 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Valet parking fee: MXN 150 per night
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

NH Collection Guadalajara Providencia Hotel
Collection Providencia Hotel
NH Collection Guadalajara Providencia
Collection Providencia
Nh Guadalajara Collection Hotel Guadalajara
NH Collection Guadalajara Providencia Hotel
NH Collection Guadalajara Providencia Guadalajara
NH Collection Guadalajara Providencia Hotel Guadalajara

NH Collection Guadalajara Providencia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1002 reviews
Rating 8 - Good. 177 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus Manuel, San Benito

Stayed 2 nights in May 2025

10/10 Excellent

Mariana

Stayed 3 nights in Apr 2025

10/10 Excellent

Irma Yesenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly - I don’t quite remember the name of the staff who helped us at check in at 5am but he was so friendly and helpful. Within the hotel there is a Starbucks coffee in level 2 - in it’s outer surroundings there’s a variety of food options, fast food & great quality restaurants. Theres even a movie theater! Theres an Oxxo about 2 blocks which is very convenient. I highly recommend - I’d come back!
Stayed 3 nights in Apr 2025

8/10 Good

Fernando

Stayed 1 night in Apr 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here was great, from the cleanliness to the aesthetic of the hotel
Stayed 6 nights in Apr 2025

10/10 Excellent

sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!!
Stayed 1 night in Dec 2024

4/10 Poor

Lidia, Santa Ana

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The AC and fridge didn’t work.
Stayed 1 night in Apr 2025

10/10 Excellent

Misti

Stayed 6 nights in Apr 2025

10/10 Excellent

Hector

Stayed 1 night in Mar 2025

6/10 Okay

Alberto

Liked: Room comfort

Shaky start

They did not have any idea of my reservations through Hotels.com and had to argue with agent at front desk to look for my information. This was very confusing and of bad taste. You have to press and get upset in order for them to react and do something instead of giving excuses. The car that was sent by hotel was late and was dirty inside and out . He had last minute notice Restroom was not too clean The area is great for restaurants and businesses We were there also to look at some business in Tequila which was perfect Good location for business and quit area
Stayed 3 nights in Mar 2025

10/10 Excellent

Li

Stayed 8 nights in Mar 2025

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Mar 2025

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Perfect location
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Mar 2025

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay in Guadalajara. Spacious rooms, a great location, many dining options, safe.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hezael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was super safe. The restaurants and bars around the area were amazing. For sure would stay in this Hotel again.
Stayed 5 nights in Mar 2025

4/10 Poor

Rubi

Travelled with family
Disliked: Property conditions & facilities
Siempre me quedo en este hotel y esta vez fue lamentable el servicio, agende la suite y no había acondicionador ni jabón de las manos. Cero conveniente.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicol

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towels are clean but very old
Stayed 3 nights in Mar 2025

8/10 Good

Carlos

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time there and will stay there again when I go back. The only thing was that I did overhear a guest say she saw a roach. I didn’t actually see it though.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel staff treat you excellent they are very friendly every were you is super clean and has access to eat around the hotel i was so impress with the staff they are very professionals
Stayed 1 night in Feb 2025

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025