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Reviews

4.6 / 5Wonderful
1,305 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    La Minerva
    15 min walk
  • Popular Location
    Avienda Chapultepec
    15 min walk
  • Popular Location
    United States Consulate Guadalajara
    19 min walk
  • Airport
    Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    21 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Standard Double Room

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room

    Room Amenities

    • Sleeps 2
    More details
  • Junior Suite, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details

About this area

Guadalajara

Located in Guadalajara, Krystal Urban Guadalajara is in the city center. La Minerva and Guadalajara Cathedral are notable landmarks, and travelers looking to shop may want to visit Plaza del Sol and Avienda Chapultepec. Check out an event or a game at Jalisco Stadium, and consider making time for Zoologico Guadalajara, a top attraction not to be missed.

4.9/5 guest location rating

Guests like it for

  • Safe (381 reviews)
  • Walkable (350 reviews)
  • Quiet (311 reviews)
Popular Location

What's nearby

  • La Minerva - 15 min walk
  • Avienda Chapultepec - 15 min walk
  • United States Consulate Guadalajara - 19 min walk
  • Expo Guadalajara - 5 min drive
  • La Gran Plaza Shopping Mall - 5 min drive

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 21 min drive

About this property

Krystal Urban Guadalajara

3.5-star hotel near Expo Guadalajara
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, 24-hour room service, and a business center. All 140 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include coffee makers and pillow menus.
Krystal Urban Guadalajara offers 140 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. A pillow menu is available. Flat-screen televisions come with cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. This Guadalajara hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Limited parking spaces
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 7 AM–noon: MXN 255 for adults and MXN 155 for children
1 restaurant and 1 coffee shop/café
1 bar
24-hour room service

Things to do

24-hour fitness center

Family friendly

Dry cleaning service
Free cribs/infant beds
Laundry facilities

Conveniences

Banquet hall
Elevator

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
Spanish

Business services

Business center
Meeting rooms

Outdoors

Terrace

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds
Pillow menu

Bathroom

Free toiletries
Hair dryer
Shower

Entertainment

Cable channels
Flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water

More

Connecting rooms available
Desk
Individually decorated
Individually furnished
Iron/ironing board
Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Renovations and closures

The property will be renovating from 01 January 2020 to 30 June 2020 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 255 for adults and MXN 155 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Parking height restrictions apply.

Property is also known as

  • Krystal Urban Guadalajara Hotel
  • Krystal Urban Guadalajara
4.6

Wonderful

5 - Excellent
900
4 - Good
308
3 - Okay
64
2 - Mediocre
19
1 - Poor
14
4.7
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I stay here whenever in Monterrey for business. Great hotel, I would highly recommend!

Stayed 1 night in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked it th am you Clean tidy staff spoke English Accommodating Elevator is a bit dodgey

Stayed 1 night in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic location, friendly staff, spacious room with a generously sized bathroom. Elevator was painfully slow and small.

Stayed 1 night in Oct. 2019

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