Hotel Frances

3.0 star property

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(24 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

8.2 out of 10
Very good
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

7.0 out of 10
Good
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

7.2 out of 10
Good
(10 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room Standard

Individually furnished, desk, laptop workspace

Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Standard Triple Room

Individually furnished, desk, laptop workspace

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 26 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Elite Suite

Elite Suite

Elite Suite

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Single Room Standard

Individually furnished, desk, laptop workspace

Single Room Standard

  • 18 sq m
  • Sleeps 2

View all photos for Triple Room Standard

Individually furnished, desk, laptop workspace

Triple Room Standard

  • 18 sq m
  • Sleeps 3

View all photos for Quadruple Suite

Individually furnished, desk, laptop workspace

Quadruple Suite

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 4

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About the area

Guadalajara

With a stay at Hotel Frances, you'll be centrally located in Guadalajara, steps from Guadalajara Cathedral and within a 5-minute drive of Avienda Chapultepec. .This hotel is 4.1 mi (6.5 km) from Expo Guadalajara and 6.6 mi (10.7 km) from Andares Shopping Center.

What's nearby

  • Guadalajara Cathedral - 2 min walk - 0.2 km
  • Plaza de Armas - 2 min walk - 0.2 km
  • Degollado Theater - 2 min walk - 0.2 km
  • Guadalajara Wax Museum - 2 min walk - 0.2 km
  • Magno Centro Joyero - 7 min walk - 0.6 km

Getting around

  • Guadalajara Centro Station - 3 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 44 min drive

Restaurants

  • ‪La Chata - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Piso Siete - ‬3 min walk
  • ‪Cantina La Fuente - ‬4 min walk
  • ‪El Arte Cafeteria - ‬1 min walk

About this property

Hotel Frances

Colonial hotel with bars and a restaurant
Hotel Frances offers 65 air-conditioned accommodations with complimentary toiletries. These individually furnished accommodations include desks. Digital television is provided. Bathrooms include showers. Housekeeping is provided daily.
Make yourself at home in one of the 65 individually furnished guestrooms. Digital television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as concierge services and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch or brunch at the hotel's restaurant, El Molino Rojo, or stay in and take advantage of the room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 8 AM to noon for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and noon.
El Molino Rojo - This family restaurant serves breakfast, brunch, and lunch.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: MXN 170 to 170 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • El Molino Rojo

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1610
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 170 to 170 per person
  • Airport shuttle fee: MXN 350 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Hotel Frances Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 428 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Stayed 2 nights in Oct 2025

8/10 Good

Anna

Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth M.

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location! Great service
Stayed 1 night in Oct 2025

10/10 Excellent

Andres

Stayed 1 night in Nov 2025

8/10 Good

Miguel

Stayed 1 night in Nov 2025

10/10 Excellent

Filiberto

Business traveller
Liked: Cleanliness, staff & service, amenities
It was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Something unique
Stayed 2 nights in Oct 2025

8/10 Good

Maria

Stayed 1 night in Oct 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Room was good, its an old building so dont expect perfection, staff is very friendly, this trip was tough because of all the construction around, but we made the best of it. Will be back next year.
Stayed 7 nights in Oct 2025

10/10 Excellent

Tanya

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the location excellent but the hotel could use some TLC which looked like it was getting and new mattresses would be great. But I definitely would stay again.
Stayed 4 nights in Oct 2025

6/10 Okay

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was lacking flavor.
Stayed 3 nights in Oct 2025

2/10 Terrible

Liliana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty, dirty hotel. I reserve for 3 nights and left after the first night. No updates whats so ever. Mattress looked like it was 20 yrs old. I slept on the sofa cuz im sure they have bedbugs. Bathroom full of mold with insects. Elevator under construction so expect to do lots of stairs. Also walking through the stairs felt like dloor was going to fall apart. Towels are like 10-15 years old. Just a bad experience. Also in the reception area they have a sign that said,if u stain sheets or towels u will need to pay 27dlls. Before i left tries to call reception but no phone line. I dont even know how expedia could use them. Horrible
Stayed 3 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Sep 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here.The room took me to a different time with how old (but unkept) some of the things are the bed was comfy smart tv. I tipped the person cleaning daily a small amount but a nice gesture to how clean everything was kept the whole time left money on my stand and wasn’t worried about it not being there when I got back.
Stayed 4 nights in Aug 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Jonathan

Los of stairs
Stayed 2 nights in Sep 2025

10/10 Excellent

Ursula

Stayed 5 nights in Sep 2025

2/10 Terrible

Teresita

Disliked: Property conditions & facilities
Really old room. It was marked as premium bit it was not at all. No screen for mosquitoes in one window, they put a piece of cardboard on it. It rained one night and the ceiling leaked through several parts of the ceiling and they were paddles all over the floor. Not a good experience overall.
Stayed 2 nights in Sep 2025

8/10 Good

Eldibrando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, like that they had entertainment on Friday, Saturday and Sunday. Rooms need updating. Would of rather had a shower than a tub.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rafael, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend a few nights
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Needs more beautiful girls at the counter
Stayed 3 nights in Aug 2025

8/10 Good

Omar i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Veronica

Stayed 1 night in Aug 2025