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Hotel Frances

3.0 star property

Photo gallery for Hotel Frances

Interior
Exterior
Interior
Balcony
Junior Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪2 min walk‬
  • Degollado Theater
    ‪2 min walk‬
  • Avienda Chapultepec
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.2 out of 10
Very good
(20 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Suite

Elite Suite

Elite Suite

  • 36 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

7.0 out of 10
Good
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Individually furnished, desk, laptop workspace

Standard Triple Room

  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

7.8 out of 10
Good
(8 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 26 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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About the area

Guadalajara

With a stay at Hotel Frances, you'll be centrally located in Guadalajara, steps from Guadalajara Cathedral and within a 5-minute drive of Avienda Chapultepec. .This hotel is 4.1 mi (6.5 km) from Expo Guadalajara and 6.6 mi (10.7 km) from Andares Shopping Center.

What's nearby

  • Guadalajara Cathedral - 2 min walk - 0.2 km
  • Degollado Theater - 2 min walk - 0.2 km
  • Plaza de Armas - 2 min walk - 0.2 km
  • Teatro Diana - 16 min walk - 1.3 km
  • Avienda Chapultepec - 3 min drive - 2.7 km

Getting around

  • Plaza Universidad Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪La Chata de Guadalajara - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Boutique Degollado - ‬2 min walk
  • ‪Cafe Madrid restaurant Guadalajara - ‬3 min walk
  • ‪Chai - ‬1 min walk

About this property

Hotel Frances

Colonial hotel with bars and a 24-hour front desk
Hotel Frances offers 65 air-conditioned accommodations with complimentary toiletries. These individually furnished accommodations include desks. Digital television is provided. Bathrooms include showers. Housekeeping is provided daily.
Make yourself at home in one of the 65 individually furnished guestrooms. Digital television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as concierge services and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch or brunch at the hotel's restaurant, El Molino Rojo, or stay in and take advantage of the room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 8 AM to noon for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and noon.
El Molino Rojo - This family restaurant serves breakfast, brunch, and lunch.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: MXN 170 to 170 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • El Molino Rojo

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1610
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 170 to 170 per person
  • Airport shuttle fee: MXN 350 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Hotel Frances Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Reynil

Disliked: Cleanliness, property conditions & facilities
Our room was terrible. Water barely work. Black mold and shower sucked
Stayed 4 nights in May 2025

10/10 Excellent

Jose

Liked: Amenities
Nice place
Stayed 2 nights in May 2025

6/10 Okay

Noemi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We honestly opted to move to another hotel without complaining. There is the process of remodeling and I hope once it’s completed there will no longer be issues with the AC. This is not a reflection of the staff as they tried to make us feel comfortable
Stayed 7 nights in Apr 2025

10/10 Excellent

Onofre

Liked: Cleanliness, staff & service, property conditions & facilities
Polite employees and very helpful
Stayed 7 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical property in the historic district. Wonderful experience. The hotel staff are amazing!
Stayed 2 nights in Apr 2025

2/10 Terrible

Steven

Disliked: Cleanliness, property conditions & facilities
We had a chitty room on the 3rd floor, unlike the original charming 2nd. and 3rd floor rooms. Both over-priced and well-worn!
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Stayed 2 nights in Apr 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated, needs new lobby furniture

I was supposed to stay here on Monday 4-13-25, but it was so chaotic. Also very dated and dirty furniture in lobby, I really didn't want to go and see the room. Seemed dangerous with so many people coming and going with no visible security
Stayed 1 night in Apr 2025

4/10 Poor

SANDRA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Baňo no sirvia. Servicio.de resepcion pesimo
Stayed 2 nights in Apr 2025

8/10 Good

Anna

Excellent location and very cool hotel built in 1610.
Stayed 1 night in Apr 2025

10/10 Excellent

ESTEBAN

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely stay again
Stayed 3 nights in Feb 2025

6/10 Okay

Chee

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Mar 2025

4/10 Poor

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Jorge, Grand Terrace

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Stayed here many times. It was good in the past. Unattended and poorly staffed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friday & Saturday night live music
Stayed 2 nights in Mar 2025

10/10 Excellent

Alfonso

Stayed 1 night in Mar 2025

8/10 Good

betty, Yellowhead County

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very old but that’s part of its charm. Not sure I liked the fact that we didn’t have a window in our room. A window could be needed for emergencies and to let in fresh air. Room was stuffy
Stayed 2 nights in Mar 2025

8/10 Good

Rigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay… it was comfortable and entertaining… can’t wait to come back!!!
Stayed 5 nights in Feb 2025

10/10 Excellent

KARINA

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was amazing! Welcoming and helpful. The beds need to be updated tho. They are clean but the mattress is hard.
Stayed 2 nights in Feb 2025

6/10 Okay

Pedro

Stayed 2 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025