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Hotel Plaza Genova Centro

3.5 star property

Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
Front of property
Breakfast, lunch, dinner served; international cuisine
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Parking included
  • Laundry

Explore the area

View map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪3 min walk‬
  • Place, Degollado Theater
    ‪3 min walk‬
  • Place, Teatro Diana
    ‪14 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(196 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Guadalajara

Hotel Plaza Genova Centro is in the heart of Guadalajara, within a 5-minute walk of Degollado Theater and Guadalajara Cathedral. .This hotel is 0.8 mi (1.3 km) from Mercado Libertad and 0.9 mi (1.5 km) from Hospicio Cabanas.

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.3 km
  • Degollado Theater - 3 min walk - 0.3 km
  • Hospicio Cabanas - 12 min walk - 1.1 km
  • Teatro Diana - 14 min walk - 1.2 km
  • Jalisco Stadium - 5 min drive - 4.2 km

Getting around

  • San Juan de Dios Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 36 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Boutique Degollado - ‬3 min walk
  • ‪Tortas Ahogadas El Güerito - ‬3 min walk
  • ‪Chai - ‬2 min walk
  • ‪Lonchería La Playita - ‬3 min walk

About this property

Hotel Plaza Genova Centro

Hotel with free parking, a quick walk to Degollado Theater
Hotel Plaza Genova Centro offers 197 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 197 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at Restaurante, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 985 out of 1600 reviews
Rating 8 - Good. 379 out of 1600 reviews
Rating 6 - Okay. 133 out of 1600 reviews
Rating 4 - Poor. 53 out of 1600 reviews
Rating 2 - Terrible. 50 out of 1600 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
Trip was great staying there
Stayed 1 night in Jun 2025

8/10 Good

SERGIO

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

RUBEN, LAFAYETTE

Stayed 1 night in Jun 2025

10/10 Excellent

Anthony A., Las vegas

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Perla Marina

Stayed 4 nights in Jun 2025

10/10 Excellent

JUAN, Stockton

Stayed 5 nights in Jun 2025

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location Internet was horrible i think i was far from router in room. If you don't remove DND by noon you get no service, i was there 5 nights only had service 1 time. I will stay again but request a room with wifi signal strenth.
Stayed 5 nights in Jun 2025

10/10 Excellent

jesus

Stayed 8 nights in May 2025

6/10 Okay

Gloria Edith

Travelled with partner
Property needs remodeling and beds are very uncomfortable. Service at the restaurant should be better. Front desk was very helpful and nice.
Stayed 4 nights in May 2025

6/10 Okay

Parthasarathi

Disliked: Cleanliness
Toilet had stains. Housekeeping could be better.
Stayed 2 nights in May 2025

8/10 Good

Clifton Niles

Staff was amazing. Lobby and bar are fine and clean. Room though, falling apart. Paint peeling, mismatched painting and holea filler but not painted, noisy a/c that also didnt cool very well, bulb blown in bathroom. They just need some maintenance team there.
Stayed 8 nights in May 2025

10/10 Excellent

Anthony

Stayed 6 nights in May 2025

10/10 Excellent

andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 1 night in Apr 2025

10/10 Excellent

katy

Liked: Cleanliness, amenities, property conditions & facilities
Love the location. Clean rooms, clean hallways. Breakfast buffet is not included in the nightly rate. Buffet is 8/10 due to presentation of some of the food choices, otherwise service was great, quiet rooms, comfy beds. Highly recommend
Stayed 3 nights in May 2025

6/10 Okay

Nirma

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities
There were bugs on one of the rooms, and with another room it didnt have hot water the first day
Stayed 4 nights in May 2025

8/10 Good

Francisco Javier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice front desk team and nice location.
Stayed 4 nights in May 2025

6/10 Okay

Jorge

Business traveller
Na
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

2/10 Terrible

Martin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I have ever stayed at and I travel to Mexico often. I even checked out two days earlier than expected and went somewhere else. Pictures do not match what hotel actually looks like.
Stayed 4 nights in May 2025

10/10 Excellent

Alma

Stayed 3 nights in Feb 2025

10/10 Excellent

Claudia

Business traveller
Liked: Property conditions & facilities
Perfect..
Stayed 1 night in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Omar, lakewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little noisy at night
Stayed 1 night in May 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025