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Hotel Plaza Genova Centro

3.5 star property

Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Front of property
Premium Double Room
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Degollado Theater
    ‪3 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(213 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • Sleeps 3
  • 2 Double Beds

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Front of property
Hotel Totem Guadalajara
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
4.6 out of 5, Wonderful, 953 reviews
The price is AU$56
includes taxes & fees
25 Jan - 26 Jan 2026
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About the area

Guadalajara

Hotel Plaza Genova Centro is in the heart of Guadalajara, within a 5-minute walk of Degollado Theater and Guadalajara Cathedral. .This hotel is 0.8 mi (1.3 km) from Mercado Libertad and 0.9 mi (1.5 km) from Hospicio Cabanas.

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.3 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Degollado Theater - 3 min walk - 0.3 km
  • Magno Centro Joyero - 7 min walk - 0.6 km
  • Teatro Diana - 14 min walk - 1.2 km

Getting around

  • San Juan de Dios Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 36 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Boutique Degollado - ‬3 min walk
  • ‪Lonchería La Playita - ‬3 min walk
  • ‪Baguettes Naturalmente Verde - ‬1 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Hotel Plaza Genova Centro

Hotel with free parking, 3-minute walk to Degollado Theater
Hotel Plaza Genova Centro offers 197 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 197 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1105 out of 1767 reviews
Rating 8 - Good. 412 out of 1767 reviews
Rating 6 - Okay. 138 out of 1767 reviews
Rating 4 - Poor. 55 out of 1767 reviews
Rating 2 - Terrible. 57 out of 1767 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the service and friendliness of the staff, they were kind and helpful. The room was serviced and cleaned satisfactorily, however, the carpet was a
Stayed 8 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an adventurous and peaceful stay here.!
Stayed 7 nights in Sep 2025

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old, dirty, moldy, dingy, dark rooms. Shower was backed up. Lights did not work properly.
Stayed 2 nights in Sep 2025

2/10 Terrible

Jeanette

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was very bad. The room was in a very bad condition. The bathroom was the worst part, the water was very cold, not even warm, the sink was dripping water with horrible patches all around from top to bottom, the ceiling had bad black mold and it felt like a piece of it was about to fall and it was very duty. The only light in the room (lamp) was not working, the tv and the telephone(which I needed for room service for food and toilet paper as there was none) were not working as well. The comforters had red stains on it so hopefully it was not blood. Overall, worst hotel ever.
Stayed 2 nights in Sep 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Muy cerca de la catedral, muy buena atención, todo muy bien
Stayed 1 night in Sep 2025

10/10 Excellent

JACQUELINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, the bar staff were extremely friendly, will stay here again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lis empleados muy super atentos y serviciales
Stayed 1 night in Aug 2025

8/10 Good

Amanda Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was good for the price. My initial room was in bad conditon with a leaking roof over the toilet and very loud from the outside traffic, as well as not equipped with drinking water. Luckily the hotel staff was prompt at getting me into a new cleaner and quiter room that also had water provided. The hotel stated that it has a gym, but it is just a room with 3 treadmills, one of which was broken. Do not recommend if you need to stay somewhere with a gym.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy accesible a todo el centro, muy cómodas las habitaciones y el personal muy atento, sin duda regresaria
Stayed 3 nights in Aug 2025

8/10 Good

raymundo

Liked: Staff & service
Family-friendly
Stayed 1 night in Sep 2025

4/10 Poor

Aracely

Travelled with family
Disliked: Property conditions & facilities

Old Rooms

The rooms are old and have a musty smell to them. A lot of mold in restroom. The lobby is nice but they need to redo the rooms.
Stayed 1 night in Aug 2025

6/10 Okay

Oscar

Liked: Staff & service, amenities
Habitaciones muy obscuras, el baño sin mantenimiento
Stayed 7 nights in Jul 2025

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was really nice and helpful The bellboy named Rene was one special person always on ti help he is a perfect representative of the spirit of service Thanks for your help
Stayed 4 nights in Aug 2025

10/10 Excellent

Anais

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing! Close to important points of the city. Staff were very friendly and helpful. I would stay here again, no doubt!
Stayed 6 nights in Aug 2025

10/10 Excellent

Karime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if you just want to stay somewhere in the center of Guadalajara!
Stayed 5 nights in Jul 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2025

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean!!!
Stayed 7 nights in Jul 2025

4/10 Poor

Andre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad
Stayed 4 nights in May 2025

2/10 Terrible

Omar

Disliked: Cleanliness, amenities, property conditions & facilities
They put me in a room on the 2nd floor where the windows don't close properly. Therefore, there was noise from the street constantly@!!!
Stayed 7 nights in Aug 2025

6/10 Okay

Carlos Zamora

Travelled with partner
Liked: Cleanliness
Algunos empleados del hotel fueron groseros. Las habitaciones cuentan con buena limpieza
Stayed 3 nights in Aug 2025

6/10 Okay

Thalia

Disliked: Cleanliness
It was very dirty, the pillows had a weird and annoying odor. The building was dirty too. And the staff could be more friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Onofre

Liked: Staff & service
Employees very polite and friendly but the restroom next to the gym was nasty I asked them to clean it but they didn’t do it we were there for a week and it was never cleaned
Stayed 7 nights in Aug 2025

6/10 Okay

Jesus Ramírez

No good food no Pool
Stayed 4 nights in Aug 2025