10/10 Excellent
Theresa
7 Feb 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great with beautiful scenery from the balcony. Building condition a little run down, when we open the room balcony door, the door latch came out. But overall the room is comfortable and very clean. I love the heated toilet flooring which is so comfortable when spend time in the toilet. Me and my husband had a very pleasant stay for a night at this hotel. The only disappointment was during the arrival. No car is allowed to drive to the hotel. The instruction given was to go to parking P1 and press the hotel shuttle service button, hotel will arrange shuttle to pick up. We waited at P1 location in the super cold weather without a seat for almost an hour. After numerous pressing of button and 2 calls, finally the shuttle arrived. The distance to hotel is just about 5 to 10 minutes drive but we waited in the cold for almost one hour. We hope the hotel can improve the shuttle service and give clearer instruction to their guests. The instruction given today is for guests who drive there not for guest who take taxi there.
Theresa
Stayed 1 night in Feb 2025