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Bay Gardens Marina Haven

3.0 star property

Photo gallery for Bay Gardens Marina Haven

Outdoor pool, pool loungers
Front of property
View from property
Superior Room, 2 Double Beds
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
Rodney Bay Marina, Gros Islet, 00000
  • Place, Reduit Beach
  • Place, Splash Island Water Park Saint Lucia
  • Place, Rodney Bay Marina
    ‪1 min drive‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(15 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Water park
Bay Gardens Hotel
  • Pool
  • Breakfast included
  • All-inclusive
  • Parking included
4.1 out of 5, Very good, 1,000 reviews
The price is AU$298
includes taxes & fees
18 Nov - 19 Nov
Bay Gardens Hotel

Reviews

Bay Gardens Marina Haven Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 111 out of 255 reviews
Rating 8 - Good. 96 out of 255 reviews
Rating 6 - Okay. 29 out of 255 reviews
Rating 4 - Poor. 8 out of 255 reviews
Rating 2 - Terrible. 11 out of 255 reviews

Reviews

8/10 Good

melisa

Liked: Cleanliness, staff & service
Onika at the front desk is my new bestie!! Professional, empathetic and customer service savvy. Give this young lady a raise!! Ive stayed here about 3/4 times. It's the same. Dated and average but clean and convenient. The main thing about this place is the breakfast/food is always excellent and the chef is very accommodating .
Stayed 1 night in Jul 2025

10/10 Excellent

RACHEDA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is lovely, the staff are really warm and inviting. Each and everyone of them made our stay so much better than we expected. WE will definitely be back as soon as we can.
Stayed 2 nights in Jun 2025

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the buffet breakfast was great the shuttle service between this hotel and the other 2 Bay Gardens was very convenient
Stayed 2 nights in Jun 2025

4/10 Poor

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
Maintenance required
Stayed 3 nights in Jun 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort

Nice little oasis

Overnight stay after staying at Sandals for a week. We liked the room overall. Bed was comfortable. We stayed on a saturday night and there is a music venue close by that was rather loud until about 1:30am. it really didnt keep us awake but just be aware. The onsite restaurant was on the expensive side, $50 usd per person for a buffet. Not to mention they have a bug zapper just above the food service area. Breakfast was good and included.
Stayed 1 night in May 2025

6/10 Okay

Lorraine

Travelled with family
Disliked: Staff & service
.
Stayed 2 nights in May 2025

6/10 Okay

Lorraine

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Additional dining options required. One restaurant on property, close at 9.30pm. Self service snacks and drinks machines will be good improvements.
Stayed 5 nights in May 2025

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2025

8/10 Good

Keither

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The convenient for everything.
Stayed 5 nights in May 2025

8/10 Good

Frank

Liked: Amenities
Good basic hotel accommodation for the area.
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Service !!!

The receptionist was more focused on havin her dinner. She forgot to give us wrist bands and welcome drink tokens and pool tokens , also forgot to tell us the time for breakfast and the WiFi password. She then stated I had to ask for assistance with my bags to the room. The first room given the bathroom had a terrible smell. The second room had a leak . The third room the television didn’t work . The towels were dirty. The fourth room given the ac had an issue. I gave up by then.I will never be staying there again .
Stayed 1 night in Apr 2025

8/10 Good

Darren

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Very quiet and staff were friendly and helpful. Nice view of the marina and eating options are within walking distance
Stayed 4 nights in Apr 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very clean, staff nice and professional. Nice music ambience by the pool. Bartender /DJ very welcoming and courteous. Will definitely recommend and come back👍
Stayed 1 night in Apr 2025

4/10 Poor

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was our second time staying at Bay Gardens Marina. We had such a great experience the first time that we decided to visit again, purposely driving to Rodney Bay for the night before heading to stay at our friends airbnb in Chatlotte for the remainder of the week. We booked through Expedia the first time, so we did the same this time around. Check in was, once again, smooth, and we paid the small remainder collected by the hotel. We were shown our room, got freshened up and changed, and went to Keebees (our local favourite) for dinner. We came back and visited the outdoor bar, paid for two "YooHoos", shout out to the bartender, who was great. For our second round we billed it to our room. The next morning we had our included breakfast, stopped to check-out, where we were told there was a "small amout" to pay, which I assumed was the two drinks. My husband paid the bill and we were off. Once home, I checked our credit card bill, and we were charged $ 167.91 upon check-out. Knowing there was no way 2 drinks totalled this I tried to reach the hotel, both before leaving the island and upon arriving home. I have received one response with a picture of a 2 buffet dinners and 2 pitons that were charged to our room. I have sent them a picture of our Keebees receipt from the night, with time, and offered to pay for our 2 drinks, and they have never responded to this, or a follow up. I suppose our next step is to see if Expedia can help, and report to our credit card.
Stayed 1 night in Mar 2025

10/10 Excellent

SHELBY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it.
Stayed 3 nights in Mar 2025

6/10 Okay

Alexander, Thornhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy on Friday and Saturday nights till 2am from nearby bar music
Stayed 11 nights in Mar 2025

6/10 Okay

Sherrie-Ann Sabrina

Travelled with family
Staff was not really attentive,training needs to be done on staff service,menu knowledge and communication skills
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Feb 2025

2/10 Terrible

Olinita

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful staff that fails on every professional level that exists. Property manager has zero integrity whatsoever and needs to give up. They do not care about customers and their wellbeing. I would never recommend this place to anyone.
Stayed 2 nights in Feb 2025

6/10 Okay

Robert

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Sandia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel was a ok place. Pretty old but for a quick stay at a reasonable price this would be the place.. the staff were very nice and sweet and made you very comfortable. the biggest complaint that I had was that Friday night and Saturday night. I’m not sure if there’s a club behind the hotel but up until 3 o’clock in the morning nonstop music unacceptable
Stayed 4 nights in Jan 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
The location was convenient for the activities we were planning.
Stayed 1 night in Jan 2025