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BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

4.5 star property

Photo gallery for BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

Couples treatment room(s), sauna, steam room, body treatments
Reception
Luxury Junior Suite
Exterior
Flat-screen TV, Netflix, streaming services

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View map
Bergwelt 4, Grindelwald, BE, 3818
  • First Cable Car
    ‪3 min walk‬
  • Sportzentrum Grindelwald
    ‪8 min walk‬
  • Grindelwald Grund Gondola
    ‪4 min drive‬

Room options

View all photos for Luxury Room with Eiger View

3 bedrooms, premium bedding, free minibar, in-room safe

Luxury Room with Eiger View

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Room with Eiger View

Corner Room with Eiger View

Corner Room with Eiger View

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Combined Rooms

3 bedrooms, premium bedding, free minibar, in-room safe

Two Combined Rooms

  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Roof Suite

Roof Suite

Roof Suite

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Room

3 bedrooms, premium bedding, free minibar, in-room safe

Luxury Room

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite

Luxury Junior Suite

Luxury Junior Suite

10.0 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Essential Doppelzimmer

Essential Doppelzimmer

Essential Doppelzimmer

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Room with Eiger View

Cosy Room with Eiger View

Cosy Room with Eiger View

9.4 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Combined Rooms

Three Combined Rooms

Three Combined Rooms

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

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Terrace/patio

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  • Breakfast included
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 1,000 reviews
Sunstar Hotel Grindelwald

About the area

Grindelwald

With a stay at BERGWELT GRINDELWALD | ALPINE DESIGN RESORT in Grindelwald, you'll be near ski lifts, just a 3-minute walk from First Cable Car and 6 minutes by foot from Oberer Gletscher. .This luxury hotel is 20 mi (32.1 km) from Lake Brienz and 5.6 mi (9 km) from First Station.

What's nearby

  • First Cable Car - 3 min walk - 0.3 km
  • Oberer Gletscher - 5 min walk - 0.4 km
  • Sportzentrum Grindelwald - 8 min walk - 0.7 km
  • Grindelwald Grund Gondola - 4 min drive - 2.1 km
  • First Station - 22 min drive - 5.9 km

Getting around

  • Grindelwald Station - 7 min walk
  • Bern (BRN-Belp) - 68 min drive

Restaurants

  • ‪Da Salvi - ‬3 min walk
  • ‪Kaufmann Hotel AG/Central Hotel Wolter - ‬7 min walk
  • ‪Eigerbean - ‬4 min walk
  • ‪Restaurant Golden India - ‬4 min walk
  • Barry's Restaurant

About this property

BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

Luxurious ski hotel with ski-in/ski-out access
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT offers 90 accommodations with free minibar items and minibars. Beds feature premium bedding. 40-inch flat-screen televisions come with Netflix. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fire & Ice Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 90 guestrooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, hair dryers, and bathrobes. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
At BERGWELT GRINDELWALD | ALPINE DESIGN RESORT, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT has a restaurant on site.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 28 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Mountain biking
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance

More

  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Free stocked minibar
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 45.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 28 per night
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Bergwelt Grindelwald
Bergwelt Grindelwald Alpine Design Resort
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT Hotel
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT Grindelwald
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT Hotel Grindelwald

BERGWELT GRINDELWALD | ALPINE DESIGN RESORT Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 400 out of 513 reviews
Rating 8 - Good. 71 out of 513 reviews
Rating 6 - Okay. 20 out of 513 reviews
Rating 4 - Poor. 12 out of 513 reviews
Rating 2 - Terrible. 10 out of 513 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 1 night in May 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a room with a view of the Eigor. Room was lovely but only had one european socket the rest were swiss. Good ammenties in the room and bathroom. Would of liked more lighting in the room it was quite dark. Nice pool and spa area and staff were really helpful. They pick you up and take you back to the station if needed. Overall we enjoyed our stay and recommend it to anyone looking to stay in a good central nice hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Prasoon

Stayed 2 nights in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

One of the most stunning hotels and areas I’ve ever stayed. Loved the decor and rooms are so well done and cozy. Great beds and showers. We had a lot of issues with the AC and couldn’t open the windows because the restaurant downstairs was loud, but they tried to help and other than that our stay was amazing. Amazing breakfast and the spa/wellness center are 5 stars.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gonzalo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Damon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the bergwelt resort. Maybe the nicest hotel we have ever stayed in. The staff is friendly and very helpful. You can even book tours and activities directly through the front desk. Beautiful resort. We will come back
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists were pleasant. Nice lobby/ interior decor. Very nice, spacious room, and comfortable bed. Love having a balcony with a gorgeous view of the mountains. Really good buffet breakfast, and love their selection of teas. Served the best buffet breakfast out of all the hotels we stayed at during our 2-week Switzerland trip.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Stayed 2 nights in Apr 2025

10/10 Excellent

poonam

Liked: Cleanliness, staff & service, amenities
Great property
Stayed 2 nights in Apr 2025

8/10 Good

Yu Fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Yu Fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Absolutely perfect stay, food was excellent, staff were fantastic
Stayed 2 nights in Apr 2025

10/10 Excellent

Madel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely recommend it. The staff is professional, friendly and accommodating, the whole place is impeccably clean and our room had a spectacular view. Would definitely want to stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice but we found the rooms to be very warm and had no air conditioning.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Must Stay!

Amazing property with amazing services.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian, Houston

Stayed 1 night in Apr 2025

10/10 Excellent

Merve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply amazing

I really enjoyed my short stay, I felt super comfortable the moment I got into my room. It was super clean and tidy which is always the most important thing for me. The view of the Eiger was amazing. The staff was super nice and helpful, I even had to go to the hospital because I got ill and the lady at the desk was super nice and helpful with finding me a doctor. The staff was super accommodating with everything I needed or any question I had, I actually was a bit sad to leave. I did not get to use the spa or pools as I forgot to bring my bikini and didn't have enough time but it looked absolutely wonderful. I like the concept of having to book a slot so that it doesn't get too busy, which really adds to feeling super zen. I was a solo traveller and the other guests were mostly couples. I will definitely be back another time, solo or not!
Stayed 2 nights in Mar 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, friendly and polite. The Breakfast was incredible with so many option's, the chef at the omelette station would make you any kind of eggs you wanted. Excellent!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 5 nights in Feb 2025

4/10 Poor

Melanie, Los Angeles

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Beautiful property completely wasted by awful horrible rude staff. Immediately started off by a rude person at reception checking us in followed by our two bedroom suite that was supposedly ready was actually still uncleaned when we dropped our luggage off. When we notified them of the issue it took them an additional 3 hours to complete the cleaning process which was way after the actual promised check in time. By far their most disgusting practice was that the bar/restaurant staff was clearly routinely engaging in racist behavior and would only speak to and serve caucasian guests at breakfast and bring them coffee or breakfast items from the buffet (which by the way they can serve themselves) where as the asian guests would be completely ignored. The management team was completely useless when I brought up the check in issues and in fact had the audacity to argue with me when they clearly dropped the ball at check in. No attempt was made to apologize or correct the behavior during the rest of our stay.
Stayed 3 nights in Mar 2025

2/10 Terrible

Jason

Stayed 6 nights in Feb 2025

10/10 Excellent

Lucian, London

Liked: Cleanliness, amenities, property conditions & facilities
A relaxing calm hotel with delicious breakfast, great sauna facilities, and beautiful rooms with super comfortable beds.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay!

Fantastic stay in a beautiful hotel with excellent facilities! Service was wonderful, nothing was too much trouble. We didn't want to leave.
Stayed 2 nights in Feb 2025